Version 1
: Received: 14 January 2024 / Approved: 16 January 2024 / Online: 16 January 2024 (06:40:50 CET)
How to cite:
Kalogeraki, M.; Antoniou, F. Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies. Preprints2024, 2024011195. https://doi.org/10.20944/preprints202401.1195.v1
Kalogeraki, M.; Antoniou, F. Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies. Preprints 2024, 2024011195. https://doi.org/10.20944/preprints202401.1195.v1
Kalogeraki, M.; Antoniou, F. Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies. Preprints2024, 2024011195. https://doi.org/10.20944/preprints202401.1195.v1
APA Style
Kalogeraki, M., & Antoniou, F. (2024). Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies. Preprints. https://doi.org/10.20944/preprints202401.1195.v1
Chicago/Turabian Style
Kalogeraki, M. and Fani Antoniou. 2024 "Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies" Preprints. https://doi.org/10.20944/preprints202401.1195.v1
Abstract
Claims arising frequently in the Architecture, Engineering and Construction (AEC) industry usually result in disputes, leading to all sorts of negative implications for a project. Claims need to be managed efficiently, and in case they evolve into disputes, they need to be resolved as soon as possible so that the construction process can resume. In this paper, a bibliometric review is carried out to explore the existing literature regarding construction claims and dispute resolution methods employed in construction projects. Using VOSviewer and the Scopus database, relevant literature is retrieved and analyzed using keyword searches, including "construction claim” and "construction management". The detected research themes provide future researchers with potential research directions. A gap in the research regarding the emergence of terms such as “blockchain”, “smart contracts”, and "building information modelling (BIM)" appearing only recently after 2020 in the literature regarding the construction claims and disputes research area was determined. Therefore, a content analysis of the most recent publications employing these and other novel technologies is conveyed. Ultimately, the main research trends and potential research directions for assisting researchers and construction professionals in their efforts to address construction claims and disputes in sustainable and efficient ways are discussed.
Keywords
construction claim; construction dispute; claim management; dispute resolution; BIM; Blockchain; smart contract
Subject
Engineering, Architecture, Building and Construction
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
