4. Discussion and Conclusions
Our study shows that in terms of frequency of drinking, tap water is preferred over bottled water among the general population (75% of respondents drink tap water several times a day, but only 21% of participants drink bottled water this often). Foreign literature provides similar results, i.e. generally more common consumption of tap water. For example, while Delpla et al. [
10] mention almost two-thirds of respondents (65%) expressing a strong preference for drinking tap water every day/every week, Geerts et al. [
23] describe that 56% of research participants reported drinking tap water always or more than half of the time instead of bottled water.
The most common reason for people not drinking tap water, or drinking it infrequently, was its bad taste (31%). Other important factors were water being too soft or hard (15%) and the household not being connected to a public water supply (14%), while the least common reasons were odor or color (7%) and the water being defective in respondents' houses (2%). The main reasons for drinking bottled water among respondents are the unavailability of tap water (23%), taste (18%) and sparkling or mineral content (identically 15%), while the least frequent reasons are safety (5%) and the claim that it is healthier than tap water (3%). These findings therefore suggest that taste is particularly important for our respondents' preferences, while reasons related to safety and health concerns are less important. Together with Geerts et al. [
23] and Delpla et al. [
10], it can be concluded that the taste characteristics of bottled water are often preferred over the taste of tap water. Even Viscusi et al. [
19] in their research report that bottled water has a better taste compared to tap water for more than 40% of people, but also that for almost a third of all respondents bottled water is safer and then a slightly lower percentage believe that drinking bottled water is more convenient than tap water, which on the other hand was not as significant in our data. Jones et al. [
17] then describe that the unpleasant sensory properties (odor and color) of tap water even emerged as one of the topics that was mentioned prominently by research participants. Finally, the importance of the aforementioned water characteristics is confirmed by Qian [
18], who found in a sample of university students that the more they felt that tap water was safe, hygienic, convenient and widely available, as well as tasty, the less often they would drink bottled water on campus.
Our model shows that socio-demographic characteristics indicate higher consumption of bottled water among women, those with lower education, higher income, those in employment and the number of retired household members. Tap water also shows higher consumption among women (statistically less significant than bottled water) and respondents with environmental concerns, and moderate consumption among those who have lost a partner or are single. While the results suggest lower consumption of bottled water among those with higher education, for tap water, on the other hand, lower rates of consumption were found among those with lower income, aged 51 years and over, with unstated income, and those who are at home. In terms of age, young people appear to be moderate consumers of bottled water (absent or very frequent consumption) and big consumers of tap water. These findings are broadly consistent with those of a number of other studies [
9,
10,
18,
19,
22,
23], but some differences can be pointed out. While Geerts et al. [
23] report more frequent consumption of bottled water among men and the elderly, our findings instead point to higher consumption among women, and do not support a statistically different consumption among those aged 51 years and older from that of middle-aged respondents. Delpla et al. [
10], for example, mention more frequent consumption of tap water among people with higher education, but in our case the results were not statistically significant.
Environmental concern is a significant predictor for higher consumption of tap water several times a week or once a day. Although no significant relationship with this variable was found for bottled water, it can, to some extent, be assumed, based on the result for tap water with Borusiak et al. [
21], that environmental concern is positively related to attitudes towards reducing bottled water consumption.
Constructs from the theory of planned behaviour [
24] were found to be influential as well. In the case of perceived behavioral control, people who perceive that it is difficult to get tap water in restaurants, cafes, gas stations, and public places are more likely to drink bottled water. In terms of attitudes towards tap water consumption, people with positive attitudes towards tap water consumption are more likely to drink tap water, while those with positive attitudes towards tap water consuming are less likely to drink bottled water. These attitudes are largely influenced by responses to the construct question, where more than half of respondents believe that if they drank mostly tap water over the next 3 months they would save money on bottled water (strongly agreed by 54% of respondents), and would also save time shopping for and taking plastic bottles to the bin (strongly agreed by 47%). Thus, in this regard, we concur with the findings that price and convenience are also important for consumer choice of tap or bottled water [
16,
17,
18,
19,
20]. The association between social norms and behavioral influence was reflected in less frequent drinking of bottled water (and conversely, more frequent consumption of tap water) among people who perceived that it was the norm for their significant others (family and friends) to drink tap water. Our findings differ from other studies and thus make it important to consider the broader social context in interpretation. For example, Geerts et al. [
23] show in their research in Belgium that despite environmental and financial considerations, bottled water consumption is still widespread among people, and the existing social norms that promote it play an important role. Similarly, Qian [
18] cites family habits as a factor that influenced behaviors leading to a preference for bottled water in the case of her research among university students. Finally, Mir Mohamad Tabar et al. [
26] identify social norms as one of the strongest predictors for bottled water consumption among respondents in Iran.
Taste perception, health concerns, and the habit of drinking tap water are significant predictors of drinking bottled and tap water, both in terms of statistical significance and strength of influence, the first two even being the most influential. Health concerns about tap water and unpleasant taste of tap water influence higher/lower consumption of bottled/tap water. For example, unfavorable perceptions of the healthiness of tap water and positive perceptions of the healthiness of bottled water imply a 17% lower likelihood of consuming bottled water at most a few times a month and an 18% higher likelihood of drinking it at least a few times a week. Similarly, perceptions of the pleasant taste of bottled water or the unpleasant taste of tap water are associated with a 22% lower likelihood of never or seldom drinking bottled water and, conversely, a 10% higher likelihood of drinking it several times a day. Our results confirm the importance of the organoleptic properties of water for its consumers [
7,
8,
9,
10,
11,
12], here specifically the taste of bottled water, which Geerts et al. [
23] report is often preferred over the taste of tap water. It also suggests that water safety may be an issue for many people. These findings are consistent with a number of international studies showing that people consider tap water less healthy and less safe compared to bottled water [
10,
13,
14,
15,
17,
20,
23]. As such, drinking tap water may be perceived as risky for some consumers, which according to Viscusi et al. [
19] is a reason to consume more bottled water. In terms of habit, those who drink bottled water less frequently and those who have a strong habit of drinking tap water more frequently drink tap water. The significance of this predictor for water consumption confirmed the appropriateness of extending the constructs from the theory of planned behavior [
24] to include habit in this paper.
To conclude the factors that appear to have the greatest influence on bottled and tap water consumption are perceived taste of both tap and bottled water, health concerns and habit. A campaign that focuses on spreading the perception that tap water tastes good and that addresses perceived health concerns about this water source could lead to a reduction in bottled water consumption. At the same time, it would be appropriate to introduce measures in water treatment that would further improve the taste of tap water. As the habit of drinking tap water plays a significant role in explaining the frequency of drinking bottled water, a campaign could also be targeted to encourage habit formation.
Drinking tap water outside the home appears to be more challenging and is less often perceived as the norm. More drinking fountains in public places would make drinking tap water easier for 44% of respondents. In addition, people perceive that drinking tap water would be easier if tap water could be ordered from more restaurants and cafes, or if it could be bought from gas stations in its own bottle and its price was lower than bottled water.
International studies show that measures combining the installation of drinking fountains with the distribution of water bottles and information and education activities are particularly effective in promoting tap water. Our study shows that although 39% of Czechs do not have a bottle, only 21% of them would find a free bottle easier to drink tap water. For the Czech Republic, we would therefore rather suggest measures that combine the installation of water fountains in public places, promoting the availability of tap water in restaurants and petrol stations, combined with a campaign focusing on taste perception, health and promoting the habit of drinking tap water.