Submitted:
17 October 2025
Posted:
21 October 2025
You are already at the latest version
Abstract
Keywords:
1. Introduction
2. Materials and Methods
2.1. Secondary Data Analysis
2.1.1. Identification of Consumer Values
2.2.2. Development of Communication Guidelines
2.2.3. Formulation of Packaging Claims
2.2. Exploratory Focus Group
2.2.1. Stimulus Preparation, Procedure, and Analysis
2.2.2. Ethical Considerations and Limitations
3. Results
3.1. Core Consumer Values
3.2. Communication Requirements
3.3. Guidelines for Values-Centric Messaging
3.4. Application to Packaging Claims
3.5. Consumer Responses
4. Discussion
4.1. Theoretical Implications
4.2. Managerial Implications
4.3. Limitations
4.4. Future Research
5. Conclusions
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| Study | Values Highlighted | Key Findings | Consumer Segment |
| Koch et al. (2021) |
Tradition | Meat seen as essential part of a “proper” meal for 97% of consumers | General adult population |
| Hajdari (2023) | Tradition | Food habits tied to upbringing and identity | Young adults (qualitative sample) |
| Hempel & Roosen (2024) |
Security | Trusted everyday foods preferred during inflation for their reliability and simplicity | Broad demographic sample |
| Seffen & Dohle (2023) | Security | Hesitation linked to uncertainty about nutrition, preparation, and taste | Health-conscious individuals |
| Fontys (Floto-Stammen, 2023-2025) ongoing values-study (unpublished) | Tradition & Security | Emotional reliance on routines even among sustainability-minded consumers. | Flexitarians, omnivores |
| Value | Factor | Requirements for the guideline | Key Supporting Literature | |
| Tradition | Cultural Familiarity |
Connect with familiar food practices, traditions, and cultural expectations to create continuity. | Koch et al. (2021), Hajdari (2023), Naranjo-Guevara et al (2020) | |
| Security | Emotional Safety | Create comfort, reassurance, and emotional ease, especially around novel or unfamiliar products. | Siddiqui et al. (2022), Hempel & Roosen (2024), Naranjo-Guevara (2020) | |
| Security | Simplicity Clarity | & | Use cognitively simple, low-effort messaging to reduce conflict or uncertainty. | Malek et al. (2023) |
| Security | Trust Credibility |
& | Signal reliability, transparency, and quality to reduce consumer doubt or uncertainty. | Wu et al. (2021), Naranjo-Guevara et al. (2023) |
| Tradition / Security | Routine Integration |
Position the product as part of normal, habitual food behaviour to minimise disruption. | Michel et al. (2021), Naranjo-Guevara et al. (2020, 2023) |
| Guideline | Operational Rules Applied | Claim |
| G1: Reflect familiar routines and cultural norms |
Rule 1: Use culturally familiar language that aligns with everyday food categories and terminology. |
Crispy Protein Bites (renamed from Insect Protein Snack) |
| G2: Emotionally reassuring tone and language | Rule 2: Use emotionally reassuring adjectives and avoid experimental or disruptive language. | Crispy like home-cooked. Familiar taste.Modern protein |
| G3: Emphasize simplicity and ease of use | Rule 3: Keep phrasing short and show the snack is quick and easy to consume. |
Great snack. On the go.Anytime. |
| G4: Use design and signals to build trust | Rule 4: Apply trust-building cues and icons through both wording and icons. | Made in Germany, certification icons, Traceable ingredients |
| G5: Reflect consumer identity in product storytelling | Rule 5: Frame claims to reflect consumer identity | Eat for change without changing who you are |
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