Submitted:
13 March 2025
Posted:
14 March 2025
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Abstract
Recent advances in DevOps have dramatically reshaped software development and operations by emphasizing automation, continuous integration/delivery, and rapid feedback. However, organizations still struggle to achieve predictable improvements despite widespread adoption. In this study, we propose an “IDEAL-Enhanced DevOps” framework that integrates the five-phase IDEAL model—Initiate, Diagnose, Establish, Act, and Learn—into a DevOps transformation process. The proposed method lays out a structured approach to applying incremental improvements throughout the software delivery process. By a review of literature, in-depth analysis of case studies, and dis-semination of a questionnaire to practitioners in the field, this research explains how the IDEAL stages can be mapped to key processes in DevOps, address automation and scalability challenges, and facilitate a learning-centered, cooperative culture. The results show that a well-defined process-improvement approach can effectively reduce error incidence, enhance usability of tools, and significantly shorten time to get products to market. Our analysis shows that coupling IDEAL with DevOps not only clarifies responsibilities and organizational roles, but also lays a foundation for more resilient, high-quality, and adaptable software engineering methods.
Keywords:
1. Introduction
2. Materials and Methods
2.1. Overview of Toolchain Selection and Implementation
- Assessment of Technological Constraints (Diagnose Phase): Organizations evaluate their current infrastructure—whether legacy systems, hybrid environments, or cloud-native architectures—to determine appropriate automation and modernization strategies.
- Selection of Implementation Routes (Establish Phase): After detailed and extensive evaluation, companies have to take the key decision between adopting two fundamentally different routes: incrementally automated in accordance with their current legacy systems, or otherwise adopting superior and advanced optimisations that are cloud-native in design.
2.2. Version Control and Source Code Management
- Cloud-native organizations utilize GitHub for seamless integration with cloud-based CI/CD and serverless pipelines.
- Hybrid and on-premise organizations prefer to go with either GitLab or Bitbucket while choosing an on-premise version control solution. Both these organizations have immense benefits to offer, especially since both support in-built security compliance tools that secure their projects and content.
2.3. Continuous Integration and Continuous Deployment (CI/CD) Pipelines
- Incremental CI/CD Implementation in Legacy Systems: Within most enterprises, an emerging practice is to integrate with Jenkins to support mixed workflows or otherwise leverage GitLab CI/CD to achieve in-house automation.
- Comprehensive CI/CD Optimization in Natively Clouded Workloads: Organizations now increasingly employ tools including GitHub Actions, ArgoCD, or FluxCD to leverage declarative deployment methods following the principles of GitOps. Furthermore, these tools support management of multi-cloud orchestration to have improved process deployments in diverse cloud setups.
- GitOps-Driven Deployments: Cloud-first organizations adopt ArgoCD and FluxCD to ensure self-healing Kubernetes workloads and infrastructure-as-code governance.
2.4. Code Quality and Security Scans
- Within the legacy application context, full functionality is achieved through extensive static analysis by leveraging advanced capabilities through SonarQube. Checkmarx and Trivy tools are used to support increment scanning in order to efficiently handle and optimize workloads in a containerized context.
- Within the context of cloud-native infrastructure, automated policy enforcement is achieved through leveraging an assortment of specialized tools, including Open Policy Agent (OPA), Kyverno, and Aqua Security. This enforcement process is implemented with the ultimate goal of ensuring that environments running in Kubernetes have continuous and continuous verification of compliance in perpetuity.
2.5. Containerization and Orchestration
- Within hybrid organizations, workloads are orchestrated through making use of Kubernetes clusters that run locally. Such clusters have the ability to efficiently balance workloads that are located both in an on-premises context and in cloud environments.
- Organizations that value agility and efficiency in mostly cloud-based environments can achieve these aims by taking full-managed options including OpenShift, AWS Fargate, and automated Kubernetes tools. Together, these options support scalability while guaranteeing reliability in process management.
2.6. Monitoring, Logging, and Observability
- Traditional monitoring for legacy applications: Nagios, Prometheus, and basic logging solutions enable incremental observability for on-premise systems.
- Advanced observability in cloud-native DevOps is necessary in this era where technology is changing incredibly fast. Tools like OpenTelemetry, Grafana, and
- ELK Stack take over to accomplish this through capabilities that range from real-time distributed traces to system-wide in-depth analytics to efficient log centralization.By providing multiple options for gradual adoption to observability, IDEAL efficiently eliminates the incidence of data overload that has been known to affect conventional enterprises. Meanwhile, it provides solid support to advanced monitor requirements necessary in cloud-native systems.
2.7. Policy and Compliance Governance
2.8. Decision Making Process in the IDEAL Framework in Choosing an Acceptable and Proper Toolchain
- Legacy-bound enterprises: Prioritize incremental automation, container adoption, and hybrid CI/CD integrations.
- Hybrid organizations: Balance between on-premise infrastructure & cloud-native DevOps while maintaining security compliance in the layer of orchestration.
- Organizations that have cloud-first in their strategical vision stress adopting automated practices through practices in GitOps, in addition to advanced methods in container orchestration and integrating chaos engineering practices, as key steps to reinforce resilience to potential failures.
3. Frameworks
3.1. IDEAL Model Enhanced DevOps

3.1.1. IDEAL-Enhanced DevOps that Is in Accordance with Present Practices and Methods that Have Been Established in DevOps.
- Deployment Frequency (DF) – This is the frequency with which new releases of software are deployed and delivered to customers.
- Lead Time to Change (LT) – This is used to describe the amount of time required to properly apply changes, perform required testing, and ultimately deploy those changes to the appropriate environment.
- Change Failure Rate (CFR) refers to the percentage in specifics of changes that ultimately lead to an undesirable conclusion indicated by failure.
- Mean Time to Restore (MTTR) is an indicator used to monitor performance that reflects an average amount of time to restore following an incidence or failure event.
3.1.2. Initiate – Strategic Planning and Objective Setting
3.1.3. Diagnose – Identifying Bottlenecks and Security Gaps
3.1.4. Establish – Implementing Core DevOps Practices
3.1.5. Act – Deployment, Scaling, and Observability
3.1.6. Learn - Continuous Feedback and Optimization
3.3. Results
3.3.1. Quantitative Findings
- Lead Time (days): Number of days from code commit to release to production.
- Deployment Frequency (deploys per month): A measure of how often a production environment is released or updated.
- Mean Time to Restore (MTTR) (hours): Average time to restore from a production outage.
- Change Failure Rate (%): Percentage of changes which result in unacceptable service and must be remediated.
3.4. Subsection
3.4.1. Subsubsection
- Having specific cross-functional groups helped with increased problem-solving through a focused, coherent pipeline mechanism.
- Institutionalized feedback processes reduced feedback lag.
- Sharing of information at an overall level encouraged uniform practice acceptance.
- Normalized pipelines for CI/CD reduced configuration drift.
- Automated testing techniques (unit, integration, and load testing) lowered defects significantly.
- Integration between ticketing, version controls, and platforms for deployment was performed seamlessly, providing real-time update information for statuses.
- Clear roles for each IDEAL stage helped maintain accountability.
- Bi-monthly audits (for six weeks at a stretch) helped recalibrate performance markers.
- Well-planned training programs kept workforce updated with new tool competencies at all times.
- End-To-End Visibility: Real-time dashboards helped monitor build statuses, environment statistics, and feedback received from users.
- Automated Quality Gates: Unit testing requirements of at least 85%, and integration testing pass requirements over 95%, were mandated.
- Iterative Learning Cycles: Bi-monthly retrospectives took place, with a specific focus to detect in which IDEAL stage adjustments and refinements must be addressed.
3.5. Figures, Tables and Schemes
| KPI | Pre-Adoption | Post-Adoption (Mean) | Improvement |
|---|---|---|---|
| Lead Time (days) | 14.2 | 8.7 | 38.7% |
| Deployment Freq. (deploys/month) | 4.1 | 8.4 | 104.9% |
| MTTR | 7.6 | 3.5 | 53.9% |
| Change Failure | 13.4% | 7.2% | 46.3% |

| Org | Employees | Leads Time (Days) | Deployment Frequency | MTTR (Hours) | Change Failure Rat |
|---|---|---|---|---|---|
| A | 12,000 | 16.0 → 9.5 | 3.5 → 7.8 | 8.1 → 3.7 | 14.0% → 7.9% |
| B | 9,500 | 12.5 → 7.2 | 4.2 → 9.4 | 6.9 → 3.2 | 12.8% → 6.5% |
| C | 10,800 | 15.3 → 9.0 | 3.9 → 8.5 | 7.2 → 3.5 | 14.4% → 7.4% |
| D | 700 | 12.0 → 8.0 | 5.0 → 8.8 | 8.5 → 3.9 | 13.0% → 6.9% |
| E | 600 | 15.2 → 10.0 | 4.0 → 8.3 | 7.4 → 3.1 | 12.7% → 7.0% |

| Quarter | Org A | Org B | Org C | Org D | Org E |
|---|---|---|---|---|---|
| A | 3.0 | 3.5 | 4.0 | 4.2 | 3.8 |
| B | 3.2 | 3.8 | 4.2 | 4.5 | 4.0 |
| C | 3.5 | 4.2 | 4.5 | 5.0 | 4.3 |
| D | 6.0 | 6.5 | 7.0 | 7.2 | 6.8 |
| E | 7.8 | 8.5 | 9.0 | 9.2 | 8.7 |

3.6. Formatting of Mathematical Components
4. Discussion
5. Conclusions
Acknowledgments
Conflicts of Interest
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