Gan, S.K.-E.; Zeng, Y.; Wang, Z. Social Anxiety Mediates Workplace Incivility and Work Engagement. Frontiers in Psychology 2023, 14, doi:10.3389/fpsyg.2023.1320703.
Gan, S.K.-E.; Zeng, Y.; Wang, Z. Social Anxiety Mediates Workplace Incivility and Work Engagement. Frontiers in Psychology 2023, 14, doi:10.3389/fpsyg.2023.1320703.
Gan, S.K.-E.; Zeng, Y.; Wang, Z. Social Anxiety Mediates Workplace Incivility and Work Engagement. Frontiers in Psychology 2023, 14, doi:10.3389/fpsyg.2023.1320703.
Gan, S.K.-E.; Zeng, Y.; Wang, Z. Social Anxiety Mediates Workplace Incivility and Work Engagement. Frontiers in Psychology 2023, 14, doi:10.3389/fpsyg.2023.1320703.
Abstract
The average working person can spend between 35-60 hours a week in the workplace, making it an influential place for mental well-being while also being a place for socio-economic contribution. Workplace incivility can diminish positive mental health outcomes and negatively impact work engagement through increased social anxiety. To investigate this, 118 working adults aged between 19 to 67 years old in Singapore were recruited for a survey comprising of demographics questions, the Workplace Incivility Scale, Brief DSM-5 Social Anxiety Disorder Severity Scale, Utrecht Work Engagement Scale-9 over the period of November 2022 to April 2023. Correlational, regression and mediation analysis showed workplace incivility scale scores to significantly pre-dict social anxiety after controlling for covariates, supporting our hypothesis that employees exposed to work-place incivility would have higher levels of social anxiety that mediated work engagement after controlling for age and gender. The findings here show workplace incivility to be a possible intervention target for social anx-iety to reduce negative impacts on work engagement in order to improve employee experience and retention for organizations.
Keywords
Workplace incivility; social anxiety; work engagement
Subject
Social Sciences, Other
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
