CAO, Yanghui. “Green Products”: A Review with the Consumer Buying Process Framework. Journal of Environmental Management and Tourism, [S.l.], v. 14, n. 1, p. 52 - 66, mar. 2023. ISSN 2068-7729. Available at: . doi: https://doi.org/10.14505/jemt.v13.1(65).06.
CAO, Yanghui. “Green Products”: A Review with the Consumer Buying Process Framework. Journal of Environmental Management and Tourism, [S.l.], v. 14, n. 1, p. 52 - 66, mar. 2023. ISSN 2068-7729. Available at: . doi: https://doi.org/10.14505/jemt.v13.1(65).06.
CAO, Yanghui. “Green Products”: A Review with the Consumer Buying Process Framework. Journal of Environmental Management and Tourism, [S.l.], v. 14, n. 1, p. 52 - 66, mar. 2023. ISSN 2068-7729. Available at: . doi: https://doi.org/10.14505/jemt.v13.1(65).06.
CAO, Yanghui. “Green Products”: A Review with the Consumer Buying Process Framework. Journal of Environmental Management and Tourism, [S.l.], v. 14, n. 1, p. 52 - 66, mar. 2023. ISSN 2068-7729. Available at: . doi: https://doi.org/10.14505/jemt.v13.1(65).06.
Abstract
Green consumption has become a crucial academic and practical topic with the increasing environmental-protection awareness of scholars, industries and consumers. However, the growth in green purchasing may not reflect the concerns. This study aims to synthesize recent research, and points several causes of low purchases to green products in the consumer perspective, and provide a comprehensive understanding to the realistic consumer decision-making process. Through the scope of Consumer Buying Process framework, this study systematically reviewed 73 credible articles on green purchase behaviour published from 2010 to 2022. Main constructs and theories applied in selected literature is further discussed in each sector of the CBP framework. The study results showed the green purchase process may have a ‘loop tendency’ that falls into the circulation of construction of evaluation and adoption of those evaluation. Moreover, purchasing behaviour which performed by minority of the consumers may not be strong enough to form a valid social norm, and the current available still lacked power to fulfil consumer needs. The lack of research to impulsive purchasing behaviour, or the emotions of consumers are under-researched, thus how the emotional appraisals affect consumer green purchasing may require more research. With the modified consumer buying process framework, this study highlights the importance of creating memorable experience and build strong emotional communications with consumers. In addition, triggering the collective empathy is recommended to be an effective way of constructing consistent social norms thus enhance the green purchasing intention of consumers.
Keywords
Sustainable consumption, consumer behaviour
Subject
Social Sciences, Sociology
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
