Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Staff Perceptions of Organizational Patient Safety Climate and Quality Outcomes: An Examination of Outpatient Medical Offices

Version 1 : Received: 6 July 2021 / Approved: 8 July 2021 / Online: 8 July 2021 (10:44:33 CEST)

How to cite: Richter, J.P.; Beauvais, B.M.; Downs, L.; Calvert, M.; Najera, F.; Wentz, S.; Wolfe, B.; Kim, F. Staff Perceptions of Organizational Patient Safety Climate and Quality Outcomes: An Examination of Outpatient Medical Offices. Preprints 2021, 2021070192 (doi: 10.20944/preprints202107.0192.v1). Richter, J.P.; Beauvais, B.M.; Downs, L.; Calvert, M.; Najera, F.; Wentz, S.; Wolfe, B.; Kim, F. Staff Perceptions of Organizational Patient Safety Climate and Quality Outcomes: An Examination of Outpatient Medical Offices. Preprints 2021, 2021070192 (doi: 10.20944/preprints202107.0192.v1).

Abstract

As many as 20-25% of the population experiences harm in outpatient settings, yet these locations are underrepresented in the literature compared to hospitals. We examined results from the Medical Office Survey on Patient Safety Culture designed by the Agency for Healthcare Research and Quality. The survey administered in 2012 gathered perceptions from 23,679 individuals in 934 unique medical offices. We examined associations of organizational patient safety climate composites on frequency of safety and quality issues, overall quality score, and safety rating. We found organizational patient safety composites are all positively and significantly associated with a higher overall quality score and patient safety rating, and fewer safety and quality issues. Office processes and standardization appeared to have the most consistent influence on perceived quality outcomes. Our results indicate it may be advantageous for medical offices to improve on the factors that contribute to positive safety climate.

Subject Areas

errors; culture; quality improvement; patient safety; management; clinics; outpatient

Comments (0)

We encourage comments and feedback from a broad range of readers. See criteria for comments and our diversity statement.

Leave a public comment
Send a private comment to the author(s)
Views 0
Downloads 0
Comments 0
Metrics 0


×
Alerts
Notify me about updates to this article or when a peer-reviewed version is published.
We use cookies on our website to ensure you get the best experience.
Read more about our cookies here.