Version 1
: Received: 9 February 2018 / Approved: 11 February 2018 / Online: 11 February 2018 (04:16:52 CET)
How to cite:
Pirayesh, A.E.; Seregni, M.; Doumeingts, G.; Zanetti, C.; Westphal, I.; Hans, C. A Conceptual Model for Product Service System (PSS). Preprints2018, 2018020079. https://doi.org/10.20944/preprints201802.0079.v1
Pirayesh, A.E.; Seregni, M.; Doumeingts, G.; Zanetti, C.; Westphal, I.; Hans, C. A Conceptual Model for Product Service System (PSS). Preprints 2018, 2018020079. https://doi.org/10.20944/preprints201802.0079.v1
Pirayesh, A.E.; Seregni, M.; Doumeingts, G.; Zanetti, C.; Westphal, I.; Hans, C. A Conceptual Model for Product Service System (PSS). Preprints2018, 2018020079. https://doi.org/10.20944/preprints201802.0079.v1
APA Style
Pirayesh, A.E., Seregni, M., Doumeingts, G., Zanetti, C., Westphal, I., & Hans, C. (2018). A Conceptual Model for Product Service System (PSS). Preprints. https://doi.org/10.20944/preprints201802.0079.v1
Chicago/Turabian Style
Pirayesh, A.E., Ingo Westphal and Carl Hans. 2018 "A Conceptual Model for Product Service System (PSS)" Preprints. https://doi.org/10.20944/preprints201802.0079.v1
Abstract
Servitization or productization, indicating evolution from product to service economy or vice-versa, can be considered as a successful strategy to gain competitiveness based on novel combination of products and services. To decrease the risks of servitization and to support the sustainable development of its main outcome, being Product Service System (PSS), it is required not only to have a clear and common understanding of the core business and processes but also to share the same definitions on (PSS) concepts as the main outcome of servitization. For this purpose, managers could be supported by abstract models with a limited number and high ratio of known concepts in the early stages of PSS development. Through an extensive literature review on this subject, followed by a structured conceptualization approach and discussions with domain experts, this paper proposes a Conceptual Model (PSS-CM). To validate the results, PSS-CM and its elements were discussed in several iterations, from both academic and industrial points of view, in the frame of a European research project. In the frame of this project, a case study was also performed to illustrate the instantiation of PSS-CM.
Keywords
product service system (pss); servitization; productization; conceptual model; conceptualization; enterprise management; strategic change
Subject
Engineering, Industrial and Manufacturing Engineering
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
