2. Background and Foundations
Digital transformation in metrology is aiming for more efficient processes, gaining more insight into measurement results, and improving reusability of measurement data. This comprises transformational processes within organizations and for the provision of services. The Digital Calibration Certificate (DCC) is an international example for this transformation [
5]. Initiated by the Physikalisch-Technische Bundesanstalt, the German National Metrology Institute, the DCC development has become an international effort, including a dedicated task group in the Forum “Metrology and Digitalization”, established by the committee of the meter convention (CIPM).
The DCC is a data model with an XML schema as reference implementation [
5]. The XML structure enables software to find and access content of the certificate in a very granular way. In the same way, software can create an XML DCC and fill in content from other sources. This is a prerequisite for automated digital processes. As an example, we consider the intra-organizational process for a calibration service:
Receiving an order of a calibration request
Administrative processing of the order
Carrying out the calibrations
Creating the certificate
Drawing up an invoice
Providing the certificate and related material to the customer
Each step, after the initial placement of the order by the customer, utilizes some information from earlier process steps [
6]. Automation of the whole process thus requires making available the information elements from previous steps, e.g., by application programmable interfaces (APIs). Step 4, the creation of the certificate, puts all information elements related to the service together in the XML file. This can be signed electronically, to secure the content against manipulation, and to provide digital traceability to the issuing organization [
5]. An established technology for electronic signatures is the use of a public key infrastructure (PKI). A PKI provides a form of digital traceability from an electronic signature through several steps up to a root certificate provided by an acknowledged anchor of trust.
For decades, the quality infrastructure has relied on the traceability of information from a single asset or statement to non-digital anchors of trust like a national body, and internationally recognized authority. Digital transformation of the quality infrastructure consequently comprises the transfer of the established trust chains from the analogue to the digital world. A recent example is the German accreditation body (DAkkS,
www.dakks.de), which developed a PKI-based digital anchor of trust for specific electronic signatures. These signatures allow verifying the identity of the issuer, but additionally include the confirmation from DAkkS that the issuer has a valid accreditation. In this way, the human-oriented printing of the DAkkS logo on a certificate can be transformed into a software-oriented digital statement which can be verified automatically by a machine [
7].
For the automation of digital process to be most efficient, the to-be-processed information must be available in structural, self-contained elements – ideally expressed in a machine-readable way. For a digital certificate, this can be achieved by considering the certificate as a database rather than a document. That is, elements of the certificate are considered as information modules organized in a hierarchical structure. For instance, the DCC holds information such as data and time of calibration, issuing organization, serial number of the device, and number of calibration points. If the certificate is treated like a database, all information modules can be accessed directly and independently from the rest of the certificate, see
Figure 1.
The corresponding processes, for instance for workflows within the quality infrastructure, can then be designed to take advantage of the accessibility of such information modules. That is, the processes are not designed based on the circulation of documents but instead rely on APIs or other means to obtain exactly the information needed for a certain process step, see
Figure 2 for a visualization of a simplified example.
In the quality infrastructure, processes are usually product focused. For instance, assessing the conformity of a measuring instrument with regulatory requirements requires calibration, conformity assessment, accreditation and standards. Calibrated measuring instruments provide metrological traceability for the measurements undertaken to assess conformity. The certificate of conformity proves that attests the conformity of the instrument is issued by an accredited organization that performs the conformity assessment based on standards and regulations. Consequently, processes in the quality infrastructure should put the product in the center of consideration and may thus differ from intra-organizational processes where focus on a certain product or asset may not always be equally relevant. This also leads to differences in the digitalization of such processes.
Paper-based processes limit the effectiveness of digital transformation in organizations and cause additional burdens and risks. Today, most organizations use digital workflows and infrastructures for their data and information management. Documentation is stored digitally using databases or file systems. Data processing is carried out using software tools. Moreover, many companies are pursuing the implementation of data-driven tools, such as artificial intelligence, to improve internal processes and to cope with the lack of skilled personnel. Paper-based quality infrastructure services thus cause media discontinuities for these organizations. The transfer of data and information from paper to digital infrastructures is laborious, error-prone, and time-consuming. For this reason, many organizations within the quality infrastructure have started their digital transformation in recent years. In this development, it has been identified early on that interoperability is a key issue. National initiatives such as QI-Digital in Germany, and the “Joint Statement of Intent” signed by all major international QI organizations, seek interoperability and harmonization of digital transformation developments [
3].
Interoperability can, for instance, be achieved through the following three basic approaches:
In a monolithic software solution, interfaces and data models are all part of the same software development. Thus, they can be designed specifically for the software to enable very high performance and reliability. This is important for use cases where APIs are not to be shared openly and where processes are very stable [
8]. However, monolithic software can become very complex and inflexible when extensions and additional features are added over time. Maintenance and handling of the monolithic software then become a critical risk for operations.
Domain-specific standards are, for instance, used in data spaces. In these cases, a group of organizations with common interest in data sharing and digital services defines rules and operational specifications. Only approved interfaces and data models are integrated into the data space. At the same time, changes or extensions to the software solutions can be handled in a more flexible way based on the standards set for the data space compared to a monolithic software stack. The International Data Spaces Association (IDSA) specifies general elements and a reference architecture model for data spaces [
9]. This supports the creation of a domain-specific data space. However, the initial task of agreeing on operational procedures and standards remains. Moreover, changes to these standards as well as maintenance of the overall data space must be organized.
The use of general standards, such as W3C specifications, may reduce the design space compared to domain-specific and therefore tailor-made interfaces and software solutions. However, they offer the advantage that more software tools are available and sharing data between domains becomes easier. Moreover, general standards can also be specific for a larger domain. For instance, the UN Transparency Protocol (UNTP) considers procedures based on verifiable credentials (VC) and decentralized identities (DID) for verifiable conformity statements. This requires domain-specific authority repositories, implementing roles and responsibilities from the domain of conformity assessment. However, the underlying technology of VC and DID is based on general W3C standards.
In practice, there is usually no strict implementation of only one of these three approaches. For instance, the concept of the European Metrology Cloud comprises monolithic nodes to build a data space for legal metrology. However, the nodes themselves use separate modules communicating based on web-based technologies similar to elements of a data space as specified by the IDSA [
8,
9]. Thus, the concept of data spaces and their role in digital traceability for metrology is of great interest for digital transformation.