The model was applied in two companies that are widely recognized in Brazil for their innovation practices and results. The application was carried out through virtual meetings and information requests. It is worth noting that the model can be used by public or private organizations of any nature that have product innovation projects and wish to evaluate their performance concerning dimensions relevant to innovation from a sustainability perspective.
4.1. Application in Company A
Company A is a medium-sized Brazilian industrial group with over 700 employees, specializing in machining, fastening solutions, automation, and process digitalization. Recognized by the PNI in Sustainability, it has been expanding markets with its own products, artificial intelligence applied to the factory, and analytical services for clients. Its sustainability actions include a 98% reduction in waste, use of renewable energy, carbon inventory, reverse logistics, protection of green areas, and the Semear Program, which combines volunteer work and social benefits for the community. As such, the company integrates technological innovation and socio-environmental responsibility, positioning itself as an example of a future-oriented sustainable industry.
Company A selected four innovation projects to be evaluated, which are presented below. Project 1A aims to develop an intelligent active monitoring device for machining centers in the automotive industry, capable of digitizing hydraulic components into IoT sensors and monitoring critical variables in real time, such as temperature, oil pressure, and vibration. The initiative seeks to increase operational efficiency, reduce maintenance costs, and improve the quality and reliability of components. Project 2A focuses on creating a predictive maintenance and failure prediction platform for CNC machines, integrating artificial intelligence algorithms and data analysis to anticipate mechanical failures, avoid unplanned downtime, and enhance productivity and product quality. Project 3A targets people and process development through the application of Industry 4.0 technologies, digitizing analog equipment and applying artificial intelligence to monitor machine health. This project, conducted in partnership between a business unit of Company A and a leading technology supplier, seeks to balance technological and human advancement, training employees for an increasingly digital market while improving their quality of life in the workplace. Finally, Project 4A involves developing a system that integrates electronics, collaborative robots, and an automated inspection cell, increasing automation and process efficiency.
Company A selected five criteria, which are: “C1 – Environmental / Implementation of Circular Economy”; “C2 – Environmental / Promotion of Conscious Consumption”; “C3 – Economic / Required Investment”; “C4 – Strategy / Alignment with SDGs”; and “C5 – Technological and Operational Capabilities / Degree of Innovation Novelty”, with weights of 5, 4, 5, 4, and 5, respectively, determined by the decision-makers through direct assessment. The company prioritized criteria aligned with its sustainability strategy and that were measurable. It followed the recommended priority groups by dimensions and maintained the indicated number of criteria. Regarding typology, the company selected three criteria for Objectives and Inputs, one for Objectives and Inputs & Development, and one for Outputs and Effects. Although a balance among typologies is recommended, it is believed that this will not affect the analysis of results. The selection of criteria for Company A is considered representative and provided a systematic assessment of the main sustainable aspects relevant to the business and society.
Company A evaluated the four projects according to the proposed scales for the five criteria, and their preferences are presented in
Table 4. This evaluation was carried out by the organization’s sustainability specialist and reflected their perceptions.
During the evaluation of the decision-maker’s preferences, it was observed that the projects exhibited similarities across several criteria. For criterion C1, all projects were evaluated identically, as they contribute to extending the equipment’s lifespan, either through sensorization (Projects 1A and 2A) or retrofitting (Projects 3A and 4A). For C2, Projects 3A and 4A were rated higher for promoting internal conscious consumption. Regarding C3, Projects 1A and 2A received greater preference due to higher non-reimbursable investment. For criterion C4, it was noted that all projects are aligned with the company’s SDGs, reinforcing its innovation strategy. In C5, all projects received the same evaluation, as they are incremental innovations with competitive potential. Overall, the preferences were very close, but the weighting exercise was considered useful for generating insights and new perceptions within the organization.
The TOPSIS and TODIM methods were applied following the guidelines of [
41,
42,
44]. As a result, the values obtained from the TOPSIS and TODIM applications are presented in
Table 5.
The projects maintained the same ranking for both methods. The company indicated that this ranking is coherent with the organization’s expectations. The first two projects are very similar, as are the last two. Since Projects 1A and 2A involve greater investment and execution effort, it is reasonable that they occupy the top positions. The final ranking did not reveal many surprises, but the evaluation process was important for understanding how the projects are performing.
The sensitivity analysis was performed only using the TODIM method, as this type of analysis is not recommended for the TOPSIS method. Sensitivity analysis can be conducted in different ways, one of the most common being the variation of the weight assigned to the criterion considered most important by the decision-makers, which in this case are “circular economy implementation (C1)”, “necessary investment (C3)”, and “degree of innovation novelty (C5)”. The analysis was conducted by reducing the weight of each criterion by 10%, one at a time. In all three weight adjustments, no change in the ranking occurred. Therefore, the obtained ranking was considered consistent. In this specific application, the decision-makers determined that sensitivity analyses should be conducted only on the reference criterion weight.
4.2. Application in Company B
Company B is a technology-based organization with more than 600 professionals, recognized in sectors such as aerospace, defense, energy, and automotive. Recognized in multiple editions of the PNI, it focuses on the development of complex products and integrated engineering solutions, with over 90% of its contracts associated with innovations. Its notable projects include military aircraft, unmanned aerial vehicles, armored vehicle modernization, training devices, and the pioneering development of a high-resolution space camera launched by SpaceX. Regarding sustainability, the company invests in clean propulsion systems using batteries and hydrogen cells, environmental cameras on satellites such as Amazônia-1, solutions for agribusiness efficiency, and internal practices that reduce resource consumption and increase recycling. By combining cutting-edge technology, continuous innovation, and socio-environmental responsibility, the company establishes itself as a key player in Brazil’s technological and sustainable advancement.
Company B selected seven projects for evaluation, which are as follows: Project 1B involves the development of integrated segments of the eponymous supersonic fighter, an advanced multipurpose trainer that conducted its first flight in April 2023, marking the first construction of rear and central fuselage sections using composite materials. Project 2B involves adapting an aircraft for electronic defense, with comprehensive changes to aeronautical characteristics and mission systems, making the company one of the few non-OEMs worldwide capable of such development, using simulation-based reengineering and virtualization. Project 3B refers to the unprecedented development of a space camera for nanosatellites, capable of capturing high-resolution images of the Earth's surface; launched in April 2023 aboard SpaceX’s Falcon 9, it positioned the company as a leader in the Latin American market and among the few worldwide with this technology. Project 4B developed a camera installed on the Amazônia-1 satellite, focused on environmental monitoring, deforestation detection, fire and soil and water pollution detection, directly contributing to biodiversity preservation. Project 5B aims to advance sustainable propulsion systems, studying UAVs powered by high-performance batteries and hydrogen cells. Project 6B, in two branches, introduced innovations for agribusiness: 6B1 focuses on daily monitoring of beef cattle, generating efficiency gains in feeding, water, and confinement; 6B2 focuses on beekeeping, monitoring hive productivity; additionally, a robust network for forests and crops reduces water consumption and shortens the production cycle. Finally, Project 7B is in the conceptual phase, aiming to develop an aircraft capable of operating above 15 km altitude, functioning as a sensing and communication relay platform (HAPS), providing strategic support for UAVs and offering lower-cost and higher-efficiency alternatives compared to satellites, a factor especially relevant for a large country like Brazil.
The projects are aligned with the organization’s core business, which is the development of complex, technology- and innovation-intensive products for third parties and proprietary products. Many are conducted in partnership but have Company B as the principal developer. It is worth mentioning that the projects were implemented at different times. These projects aim at the development of products and services with significant prominence in the aerospace and defense sectors, demonstrating high competitiveness in terms of incorporated technology and market responsiveness.
Nine criteria were selected, which are: “C1 - Economic – Percentage of sales from key innovations”; “C2 - Stakeholders – Customer satisfaction”; “C3 - Technological and operational capacities – Project pioneering”; “C4 - Technological and operational capacities – Product lifecycle”; “C5 - Social – Social benefits”; “C6 - Social – Social acceptance index”; “C7 - Environmental – Climate change mitigation”; “C8 - Environmental – Resource consumption reduction”; and “C9 - Strategic – Market analysis.” The weights assigned were, respectively: 5, 4, 3, 3, 3, 2, 3, 3, and 5, determined by the decision-makers through direct evaluation. The company prioritized those aligned with its internal innovation strategies, important for advancing sustainability aspects, and measurable.
The company followed the indicated priority groups of dimensions and maintained the recommended number of criteria. Regarding typology, the company selected two criteria for development, seven for outputs and effects, and none for objectives and inputs. As with Company A, it is believed that the lack of balance among typologies will not influence the analysis of the results. The selection of criteria is considered representative, providing a systematic evaluation of the main sustainable aspects of interest to both the business and society.
Company B evaluated the seven projects according to the proposed scales across the nine criteria, and the preference matrix, or decision matrix, is presented in
Table 6. This evaluation was conducted by the organization’s RD&I director and reflected their perceptions.
The evaluation of preferences showed that the criteria for climate change mitigation (C7) and resource consumption reduction (C8) are still subjective for the company. While the company recognizes the importance of these themes, it does not yet have consolidated metrics. In the aerospace sector, there is a growing demand for weight reduction and fuel efficiency, although this trend is still in transition. Social benefits (C5) are considered difficult to measure because the impacts are indirect. However, the company acknowledges significant effects, such as the creation of high value-added jobs, attraction of talent and new business opportunities, strengthening of the supply chain, as well as positive impacts on HDI, education, health, and regional infrastructure. The R&D&I director assesses that most projects approach the maximum scale, as they involve cutting-edge technology and generate significant impacts.
The TOPSIS and TODIM methods were applied, and the final values from their application are presented in
Table 7.
The analysis showed that the ranking of projects was practically the same in both methods, with the exception of the inversion between projects 5B and 7B. The company considered the result coherent, highlighting Project 4B as the most relevant in terms of sustainability, in addition to Projects 1B, 2B, and 3B as the largest and most strategic. Project 6B, however, was surprising by ranking last, as it was perceived as sustainable but performed poorly on the evaluated criteria. This demonstrates that the use of multi-criteria methods, such as TOPSIS and TODIM, allows a more precise and revealing assessment of project performance in sustainable innovation.
The sensitivity analysis was also conducted considering only the TODIM method, as previously mentioned for Company A. In this case, the weighting of the most important criteria for the decision-makers was varied, which in this instance are “Percentage of sales from main innovations (C1)” and “Market analysis (C9)”. Reducing the weight of C9 by 10% did not change the ranking. When the weight of C1 was also reduced by 10%, a small inversion occurred between two projects in the ranking, namely Project 1B and Project 3B, indicating that, despite the change in weights, the obtained ranking remained consistent. Since the values between these projects are very close, these two changes are expected and reflect minor variations. In this specific application, the decision-makers considered that sensitivity analyses should be performed only on the weight of the reference criterion.
4.3. Model Validation
For the validation of the model, inquiries were conducted during and after its application in order to verify how the model performed, identify opportunities for improvement, and propose future studies. In this way, its comprehensiveness and completeness were assessed. The application carried out in the two aforementioned companies was considered.
Regarding the model's performance, it was verified that it fulfilled its objective, which is to evaluate innovation projects to assess their performance in relation to sustainability criteria and to support decision-making and portfolio analysis. The validation goals defined in the second section of Materials and Methods were achieved, which consist of:
Applying it in at least 1 (one) organization – the application was carried out in two companies with recognized performance in innovation in Brazil;
Evaluating at least 2 (two) projects of that organization – Company A evaluated four projects, and Company B evaluated seven projects;
Analyzing at least 4 (four) criteria within the application – Company A considered five criteria, and Company B considered nine criteria;
Verifying performance with at least 2 (two) innovation and sustainability specialists from the participating organization(s) – a critical analysis was conducted with two specialists from organizations A and B, one being responsible for the sustainability area of Company A and the other the RD&I Director of Company B.
And the mechanisms for measuring the results, also mentioned in
Section 2 (Materials and Methods), were implemented as follows:
Verification of decision-makers’ perceptions and proposals regarding the model – presented in the sections “General Perceptions of the Model” and “Identified Improvement Opportunities”;
Verification of whether the model provided a critical analysis for decision-makers in terms of offering new insights on the topic, and critical analysis of the criteria and their applications – presented in the section “Insights and Critical Analysis”. It is worth noting that additional analyses and insights from the authors were included;
Sensitivity analysis regarding the application of the MCDA method to verify how project rankings change with variations in criterion weights.
4.3.1. General Perceptions of the Model
After the application of the model, participants from Companies A and B were asked about: a) how the process of selection and weighting of the criteria was conducted;
b) whether the generic scales were helpful; c) whether it was difficult to analyze the projects and select the best scales; d) whether the model provided critical analyses for the decision-makers in terms of offering new insights on the topic and critical analysis of the criteria and their applications; e) any suggestions for improvements. Question “e” will be addressed in the next section, “Identified Improvement Opportunities”.
Company A responded that the process of applying the model was very beneficial for the organization, as it served as a process of corporate self-awareness and self-assessment. It generated insights, critical analyses, reflections, and confirmed some of their initial assumptions. The company mentioned that the process of selecting and weighting the criteria, analyzing the projects, and selecting the scales was not difficult, and that some adaptations were made to the scales to fit the company’s reality. They understood that the list of criteria and the model are reference points, and their application requires some adjustments.
Company B stated that, in general, the process of applying the model also provided the organization with new analyses, perceptions, and insights. The company noted that the evaluation process clarified social impacts for the organization and related aspects. Additional analyses and insights commented on by the company and also observed by the authors will be discussed in the section “Insights and Critical Analysis”.
It was noted that, overall, the process of selecting and weighting the criteria, analyzing the projects, and selecting the scales was not difficult. Only for some projects in early stages did the company experience more difficulty in selecting the scales, as these are performance estimates. The company ultimately chose not to adapt the scales; however, during the application, it identified that some criteria with the generic scales did not align with its reality. For instance, the scale for the criterion “product lifecycle (C4)” was distant from the company’s reality, as they develop aircraft that generally last more than 20 years, whereas the scale’s highest value was set at eight years. Even so, the organization believes that this issue did not impact the results.
As previously mentioned, the entire evaluation process—from project selection to criteria weighting and scale selection—was conducted according to the participants’ perceptions. These participants have a comprehensive view of the organization and possess in-depth knowledge and experience regarding the company, its innovation projects, and its sustainability efforts. Therefore, the results and reflections generated reflect the organization’s perspective as conveyed through the participants’ perceptions.
4.3.2. Identified Improvement Opportunities
Both companies identified several issues as opportunities for improvement. Some of the points have already been implemented in the model and will be presented below.
Company A suggested modifying the scale of the criterion “circular economy implementation” to consider the 5Rs of sustainability (reduce, recycle, rethink, reuse, and refuse). It was also suggested to make explicit in the definition that this type of economy involves other production perspectives and business models, such as product-as-a-service, sharing, resource recovery, product life extension, and circular inputs, to improve understanding of the concept.
Additionally, an adaptation was made to the scale of the criterion “alignment with SDGs.” Previously, the scale indicated how many SDGs the innovation project contributed to, with the maximization scale assuming that more was better. The specialist noted that a higher number of SDGs does not necessarily make the project better. For example, a project may be related to only one SDG but be extremely relevant, whereas another may contribute to several SDGs but not align with the organization’s sustainability strategy. It is important to analyze the organization’s strategic perspective. It was suggested to verify the SDGs related to the project and the percentage aligned with the SDGs the company intends to act on or is currently engaging with, which is information requested in the organization’s initial data section. Furthermore, following Company A’s suggestion, an additional intermediate scale was included for the criterion “degree of innovation novelty,” consisting of “2 – disruption in technological and market standards, still without significant competitive advantage.”
Company A also suggested including the criterion “access to funding” to assess the feasibility of projects obtaining external investment funds, either with company co-financing or as grants. Upon further analysis, it was determined that this criterion could be incorporated, with some adjustments, into the criterion “complexity of obtaining external financing.”
Another suggestion from Company A was to make the model available more broadly. The specialist believed that the model could eventually be offered in a web-based format, software, or app to facilitate access for organizations interested in applying it.
Company A also suggested including an explanation of the criteria weights in the model, defining that a weight of 5 (five) is the most important for the organization and 1 (one) is the least important. This improvement has already been implemented. Additionally, the model sometimes used the term “company” and at other times “organization.” Although synonymous, “organization” is broader. Therefore, the term “organization” was adopted, as the model can also be applied in governmental bodies, for example, and in institutions other than companies.
Company B mentioned that it would be useful for some criteria to include a “not applicable” scale, as it is not possible to measure certain criteria for some projects. Accordingly, it is believed that these modifications can be implemented after the criteria selection, as part of the adaptations for specific organizational applications.
4.3.3. Both Companies Identified Several Issues as Opportunities for Improvement. Some of the Points Have Already Been Implemented in the Model and Will be Presented Below.
Company A suggested modifying the scale of the criterion “circular economy implementation” to consider the 5Rs of sustainability (reduce, recycle, rethink, reuse, and refuse). It was also suggested to make explicit in the definition that this type of economy involves other production perspectives and business models, such as product-as-a-service, sharing, resource recovery, product life extension, and circular inputs, to improve understanding of the concept.
Additionally, an adaptation was made to the scale of the criterion “alignment with SDGs.” Previously, the scale indicated how many SDGs the innovation project contributed to, with the maximization scale assuming that more was better. The specialist noted that a higher number of SDGs does not necessarily make the project better. For example, a project may be related to only one SDG but be extremely relevant, whereas another may contribute to several SDGs but not align with the organization’s sustainability strategy. It is important to analyze the organization’s strategic perspective. It was suggested to verify the SDGs related to the project and the percentage aligned with the SDGs the company intends to act on or is currently engaging with, which is information requested in the organization’s initial data section. Furthermore, following Company A’s suggestion, an additional intermediate scale was included for the criterion “degree of innovation novelty,” consisting of “2 – disruption in technological and market standards, still without significant competitive advantage.”
Company A also suggested including the criterion “access to funding” to assess the feasibility of projects obtaining external investment funds, either with company co-financing or as grants. Upon further analysis, it was determined that this criterion could be incorporated, with some adjustments, into the criterion “complexity of obtaining external financing.”
Another suggestion from Company A was to make the model available more broadly. The specialist believed that the model could eventually be offered in a web-based format, software, or app to facilitate access for organizations interested in applying it.
Company A also suggested including an explanation of the criteria weights in the model, defining that a weight of 5 (five) is the most important for the organization and 1 (one) is the least important. This improvement has already been implemented. Additionally, the model sometimes used the term “company” and at other times “organization.” Although synonymous, “organization” is broader. Therefore, the term “organization” was adopted, as the model can also be applied in governmental bodies, for example, and in institutions other than companies.
Company B mentioned that it would be useful for some criteria to include a “not applicable” scale, as it is not possible to measure certain criteria for some projects. Accordingly, it is believed that these modifications can be implemented after the criteria selection, as part of the adaptations for specific organizational applications.
4.3.4.
The insights and analyses were contributed by the two specialists (decision-makers) from the companies used in the application, as well as by the authors’ considerations. In both applications, the companies preferred to use the model primarily to evaluate projects that were already in progress or completed, with the aim of assessing their performance according to sustainable parameters. As highlighted earlier, the model does not have a restriction to analyze only projects that have not yet started. It can evaluate projects at different statuses in order to support decision-making and analysis. This decision showed that, specifically in these cases, although it may indicate a preference, it could be more interesting for organizations to evaluate projects after the decision of whether they will actually be part of the organization’s portfolio. The model thus helps not only in the innovation funnel—that is, in deciding which projects to pursue—but also in a deeper analysis of how projects are performing concerning sustainability aspects.
With this strategy, it was observed that mixing projects already in execution with others not yet started or recently initiated introduces some degree of complexity to the analysis. Projects in execution often have more precise data, while those to be initiated or recently started work with estimates, which can bias or even make it impossible to identify scales. However, these issues did not prevent analyses considering distinct projects.
The model was also used to evaluate business process innovation projects. It was verified that the model performed adequately in this scenario without loss or misalignment. Some adaptation of certain criteria may be necessary. Therefore, it is possible to include process innovation projects in addition to product innovation projects within the model.
It was also observed that for some criteria of the “outputs and effects” typology, it makes more sense—or is more appropriate—to evaluate projects that are already implemented. An example is the evaluation of the criterion “expected customer satisfaction.” For projects not yet executed, this estimate becomes very imprecise and biased by the company’s perception rather than what is intended to be evaluated. These criteria can be selected to examine such projects, but this bias must be considered in the process of analyzing their performance and the resulting ranking.
Another aspect identified, specifically regarding the selection of criteria, was that Company A initially began the criteria selection by analyzing the related SDGs, highlighting those related to the organization’s priority SDGs. The company concluded that this analysis did not help in identifying the criteria, and those highlighted were not a priority at the moment. Ultimately, it selected the criteria without considering this factor. Therefore, it was considered that the SDG relationships provide interesting information but are not crucial for the initial criteria selection. This analysis could, however, assist in tie-breaking but not in the initial selection.
Another recommendation for criteria selection was to balance the number of criteria considering the three identified typologies. This was not followed in the two applications, yet it did not influence the selection or analyses. Therefore, it is believed that this recommendation can be disregarded, and this information was removed from the model.
It was observed that criteria selection is very particular, considering the organization’s strategy, what makes more sense to evaluate, and what is measurable. As highlighted by the specialist from Company A, the model serves as a reference, but its application requires necessary adaptations to the organization’s reality. According to the authors’ and specialists’ perceptions, these adaptations are generally neither complex nor costly.
The specialist from Company A was concerned about not being able to select at least one social criterion. He made a critical consideration during the application, noting that the company still does not have significant engagement in the social dimension. He mentioned that many of the organization’s actions resemble charitable initiatives rather than systematic and strategic social contributions from its projects. He could not visualize how his projects operate in this sense to generate benefits and reduce negative impacts. This situation is very common in the Brazilian small- and medium-sized business scenario. When companies of this size were not created for social innovation, their actions are sporadic and lack strategic involvement.
Consequently, it is likely that most Brazilian innovative companies focus heavily on environmental aspects when it comes to sustainability. This is not only a reality for small and medium-sized enterprises but also for large national companies. Previous research highlighted a greater importance for economic aspects, but recently specialists have recognized that environmental and social aspects are increasingly important within sustainable analysis. In Brazil, however, environmental aspects likely overshadow social aspects. This may be because environmental regulations have been in place for longer, while similar requirements do not exist for social aspects in the country.
Additionally, Company B mentioned difficulty during the model’s application in assessing environmental and social criteria, with the latter being the most subjective. It was observed that when projects are not inherently social—that is, not created for this purpose—it is difficult to measure their social benefits. Considering all dimensions and criteria used during the applications, environmental and social criteria were the most labor-intensive to measure and required more investigation.
Another fact observed and reported was that national B2B companies (companies selling products and services to other businesses) still exhibit a lower level of sustainability maturity compared to B2C companies (selling directly to consumers). B2B companies are generally driven by market-imposed requirements, such as legislation or demands from the government and/or supply chain. This situation is likely common in developing countries. For example, Company A, which operates under a B2B model, noted that one of its major clients recently requested the company to conduct a study to analyze its greenhouse gas emissions in Scope 1 and 2. This measurement will help identify the client’s Scope 3 emissions. This initiative is recent, and the company is still determining how to carry it out.