Submitted:
14 July 2025
Posted:
16 July 2025
You are already at the latest version
Abstract
Keywords:
1. Introduction
2. Literature Background
2.1. The Digital Economy and Urban Activities
2.2. Digital Economy and Human Behaviour
2.3. Digital Economy and Urban Mobility
3. Research Design
3.1. Methodological Approach
3.2. Literature Search Strategy
3.3. Data Analysis
4. Analysis and Results
4.1. General Observation
4.2. How Digital Economy Disrupts Urban Activities
4.3. How Digital Economy Disrupts Urban Behaviour
4.4. How Digital Economy Disrupts Urban Mobility
5. Findings and Discussion
5.1. Disruptions to Urban Activities
5.2. Disruptions to Urban Behaviour
5.3. Disruptions to Urban Mobility
6. Conclusion
Author Contributions
Funding
Data Availability Statement
Conflicts of Interest
References
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| Step | Selection Criteria | Process Description |
|---|---|---|
| 1 | Initial Issue Identification | Determine key issues relevant to digital economy impacts on urban land use and land value using the eye-balling technique across the literature |
| 2 | Disruption Detection |
|
| 3 | Category Formation | Group identified disruptions with similarities to form broader potential categories |
| 4 | Category Refinement |
|
| 5 | Finalisation |
|
| Author | Year | Title | Journal | Method | Finding | Reframe the Use and Value of Urban Form | Region |
|---|---|---|---|---|---|---|---|
| Audouin and Neves | 2017 | What Regulations for ICT-Based Mobility Services in Urban Transportation Systems? The Cases of Ride-Booking Regulation in São Paulo and Rio de Janeiro | Urban Transport | Case study | Integrating ride-booking services with public transport | Enhance the efficiency and sustainability of urban mobility | Brazil |
| Allam and Newman | 2018 | Redefining the Smart City: Culture, Metabolism and Governance | Smart Cities | Literature review | Smart City initiatives often focus on technology and corporate branding, neglecting cultural and historical contexts | Promotes the preservation and enhancement of urban identity and history | Australia |
| Caprotti and Cowley | 2019 | Varieties of smart urbanism in the UK: Discursive logics, the state and local urban context | Trans Inst Br Geogr | Thematic review | Smart-city strategies often invoke crisis to justify technological and policy interventions | Highlights the need for resilient and adaptive urban forms | UK |
| Lee et al | 2020 | Mapping Platform Urbanism: Charting the Nuance of the Platform Pivot | Urban planning | Landscape scan | The growth of markets for smart city products, primarily driven by corporate actors | Limits the availability of alternatives and raises concerns about the influence of corporate interests on urban governance | Australia |
| Rose et al | 2020 | Platform Urbanism, Smartphone Applications and Valuing Data in a Smart City | Trans Inst Br Geogr | Interviews | Data generated by the apps were intended to create various forms of value beyond financial profit | Smart city initiatives can generate multiple forms of value | UK |
| Söderström and Mermet | 2020 | When Airbnb Sits in the Control Room: Platform Urbanism as Actually Existing Smart Urbanism in Reykjavík | Frontiers in Sustainable Cities | Case study | Neighbourhoods with high concentrations of Airbnb listings have experienced changes in their demographic features, retail structures, and local sense of place | The integration of short-term rentals into residential neighbourhoods blur the boundaries between residential and commercial uses of urban space | Iceland |
| Busch et al | 2021 | Digital Urban Production: How Does Industry 4.0 Reconfigure Productive Value Creation in Urban Contexts? | Regional Studies | Multiple case study | Urban areas offer a pool of highly skilled workers with the necessary technical and digital skills | Underscores the value of urban areas as centres of knowledge, innovation, and skilled labour | Germany |
| Elwood | 2021 | Digital geographies, feminist relationality, Black and queer code studies: Thriving otherwise | Progress in Human Geography | Theoretical and analytical approach | Digital urbanism mediates for precarity and racialised inequalities | Highlight the potential for urban spaces to be re-mediated for collective wellbeing and mutual support | USA |
| Hodson and McMeekin | 2021 | Global technology companies and the politics of urban socio-technical imaginaries in the digital age: Processual proxies, Trojan horses and global beachheads | EPA: Economy and Space | Case study | Sidewalk Labs (SL) project: a new model of private digital governance that could be circulated globally | Highlights the potential for global dissemination of urban governance practices | UK |
| McGuirk et al | 2021 | Municipal Statecraft for the Smart City: Retooling the Smart Entrepreneurial City? | EPA: Economy and Space | Interviews | Municipalities engaged in diverse activities to build public legitimacy for smart city governance | Municipalities are not merely reactive enablers of smart city initiatives but are actively shaping and directing smart city trajectories | Australia |
| Sadowski | 2021 | Who owns the future city? Phases of technological urbanism and shifts in sovereignty | Urban Studies | Critical commentary | Phases of Technological Urbanism: different degrees of control over urban governance, services, and space | The rise of platform urbanism changes the economic landscape of cities | Australia |
| Wang | 2021 | Development Trend of Urban Design in ‘Digital Age’: Pan-dimensionality and Individual-Ubiquity | Front. Struct. Civ. Eng | Literature review | Urban development is moving from a three-dimensional city to a pan-dimensional digital city | Urban spaces are no longer static but dynamic and multi-dimensional | China |
| Allam et al | 2022 | The Metaverse as a Virtual Form of Smart Cities: Opportunities and Challenges for Environmental, Economic, and Social Sustainability in Urban Futures | Smart Cities | Literature review | The Metaverse can reduce the need for physical infrastructure and promoting virtual interactions | Optimise resource use and reduce environmental impact | Australia |
| Ouda and Aziz | 2022 | Digital Placemaking: Perceiving Meaningful Spaces Through the Digital Environment | Contingency planning of adaptive urbanism | Comparative analysis | Digital placemaking practices have successfully created a sense of place, belonging, and community engagement | Transforming public spaces into interactive and engaging environments | Egypt |
| Santos et al | 2022 | Determinants of e-inclusion and digital inequality in the use of urban mobility applications in mobility | Research, Society and Development | Mixed method | Income was found to be a significant factor in digital inclusion and digital inequality | The significant influence of income on digital inclusion suggests the need for targeted interventions to support lower-income groups | Brazil |
| Tang et al | 2022 | Does the Digital Economy Improve Urban Tourism Development? An Examination of the Chinese Case | Sustainability | Benchmark regression model, panel threshold model (PTM), and spatial Durbin model (SDM) | The digital economy improves connectivity and accessibility, | There are positive spatial spillover effects, meaning the digital economy in one city can positively influence tourism development in neighbouring cities | China |
| Basaraba | 2023 | The emergence of creative and digital place-making: A scoping review across disciplines | new media & society | Scoping review | Digital place-making: Engaging the public in co-creation processes | Not only boosts tourism but also fosters a sense of community and belonging among residents | Netherlands |
| Carpentiere et al | 2023 | Innovative Business Models for the Future Smart City | Proceedings of Science and Technology | Multiple case study | Helps users find parking, reduces unnecessary driving, and offers real-time data | Focus on user-centric solutions improves the quality of life and encourages citizen engagement | Italy |
| Shi et al | 2023 | Digital Economy, Technological Innovation and Urban Resilience | Sustainability | Regression model | The digital economy exhibits positive spatial spillover effects on urban resilience | Cities should work together to leverage the benefits of the digital economy | China |
| Hodson et al | 2024 | How have digital mobility platforms responded to COVID-19 and why does this matter for ‘the urban | Urban Studies | Critical review and database analysis | Growth of platforms supporting homeworking, home entertainment, and rapid delivery services, reconstituting the home as a bio-secure site | The rise of homeworking and delivery platforms is decentralising economic activity, disrupting the traditional urban agglomeration model. |
UK |
| Kırdar and Çağdaş | 2024 | Digital Participatory Model as Part of a Data-Driven Decision Support System for Urban Vibrancy | Urban Planning | Survey | High likability areas are associated with cultural landmarks, urban greening, and scenic vistas | The image value of place, defined through likability and likability features | Turkey |
| Yeo | 2024 | Negotiating Digital Urban Futures: The Limits and Possibilities of Future-Making in Singapore | Trans Inst Br Geogr | Ethnographic Fieldwork | Urban dwellers employ various tactics to negotiate digital urban futures | Demonstrating that urban futures are not entirely predetermined | Singapore |
| Author | Year | Title | Journal | Method | Finding | Reframe the Use and Value of Urban Form | Region |
|---|---|---|---|---|---|---|---|
| Petković et al | 2018 | Digital Economy and (Non) Incremental Changes in Tourism and Retail Business Model | Ekonomika | Comparative analysis | Led to the development of personalised and experience-based tourism services | Creates new economic opportunities within urban areas particularly in sectors like tourism and retail | Serbia |
| Gillpatrick | 2019 | The Digital Transformation of Marketing: Impact on Marketing Practice & Markets | Economics | Literature Review | Three waves of digital disruption: unbundling, disintermediation, and decoupling | Shifts the focus from traditional manufacturing to service-oriented and tech-driven industries | Europe |
| Gillpatrick et al | 2019 | Understanding the Role of Consumer Behavior in Forecasting the Impact of Industry 4.0 and the Wave of Digital Disruption Driving Innovation in Retailing | DIEM | Literature review and exploratory interviews | Consumers now expect more personalised, convenient, and efficient shopping experiences | Retail spaces are evolving to meet the demands of digitally savvy consumers | Europe |
| Bozhuk et al | 2020 | Problems of transformation in the tourism industry in the digital economy | SHS Web of Conferences 73, | Online survey | Tourism shifts: Better service, personalised trips | Digital era drives diverse tourism space demand | Russia |
| Gazzola et al | 2020 | The sharing economy in a digital society: youth consumer behavior in Italy |
Kybernetes | Mixed method | Key motivations include reducing waste, improving environmental efficiency, and saving money | The sharing economy can enhance economic efficiency and reduce the cost of living in urban areas | Italy |
| Khoa | 2020 | The role of Mobile Skillfulness and User Innovation toward Electronic Wallet Acceptance in the Digital Transformation Era | International Conference on Information Technology Systems and Innovation (ICITSI) | Mixed method | Mobile skills boost e-wallet adoption intent. | Reduced Physical Bank Branches | Vietnam |
| Maslova et al | 2020 | Transformation of consumer behavior in the tourism industry in the conditions of digital economy |
IOP Conference Series: Materials Science and Engineering |
Online survey | There is a growing trend of tourists organising their trips independently using digital tools | The transformation in consumer behaviour can lead to increased economic activity in urban areas | Russia |
| Papagiannis et al | 2020 | The Sharing Economy in a Digital Society: Youth Consumer Behavior in Italy | Kybernetes | Questionnaires | Younger people prefer low-cost digital platforms and networks of shared products/services’ providers and on-demand access Young people avoid ownership due to high management costs. |
Increased demand for distribution centres and shared amenities | Italy |
| Chatterjee & Kulkarni | 2021 | Healthcare consumer behaviour: the impact of digital transformation of healthcare on consumer |
Cardiometry | Interviews | Factors in healthcare choice: Digital, service, brand | Create welcoming space for positive customer vibes | India |
| Räsänen et al | 2021 | Online information seeking patterns and social inequality in a digital economy | The International Review of Retail, Distribution and Consumer Research, |
Survey | Digital divide: Key to equitable economic access City folk likely to browse online post-purchase Rural areas: Less inclined to shop online casually |
Brick-and-mortar stores face declining traffic Retail closures reshape urban landscape E-commerce spurs new industrial space development |
Finland |
| Singh | 2021 | Digital Transformation Changes in the Producer Consumer Relationship | South Asian Journal of Marketing & Management Research (SAJMMR) | Literature review | Shifting the balance of power towards consumers, who now play a more active role in co-production and co-creation | Businesses in urban areas focusing on personalised and hyper-differentiated products and services | India |
| Ananjeva et al | 2022 | Digital Transformation Towards Sustainability A Case Study of Process Views in District Heating | Software Business | Case study | Digital shift: Tech, business, value chain changes Org change key for digital skills & culture growth |
Digital tech: Energy savings & business innovation boost Digital platforms enable new energy stakeholder ties Digital tech improves space use & energy efficiency |
Denmark |
| Atanasova | 2022 | Characteristics of Digital Entrepreneurship | Entrepreneurship | Online survey | Digital entrepreneurship is an integral part of the digital economy | Urban environments need to foster innovation and creativity | Russia |
| Dewi | 2023 | Changes In Retail Consumer Shopping Behavior After The End Of Covid 19 In Indonesia: Towards Digital Transformation Behavior | Proceeding of International Conference on Digital Advance Tourism, Management and Technology 2023 |
Literature review | Digital payments via e-wallets replace cash, optimizing tech integration and transforming social behaviour | Businesses must adapt to real-time tech in online shopping, supported by policy, as digital infrastructure becomes vital for retail and entrepreneurial space value. | Indonesia |
| Kalashnikova et al | 2023 | Global trends in the behavior of consumers of retail enterprises in the digital economy | IOP Conf. Series: Earth and Environmental Science | Mixed method | The pandemic accelerated the transition to online shopping | Highlights the need for urban areas to build economic resilience by diversifying retail offerings and supporting local businesses | Ukraine |
| Lin et al | 2023 | Digital menus innovation diffusion and transformation process of consumer behavior | Journal of Hospitality and Tourism Technology | Online survey | Perceived information quality, food quality, and service quality all significantly influence diners’ intentions to revisit | Restaurants that adopt advanced digital menus may see increased customer satisfaction and loyalty, | China |
| Qadir et al | 2023 | Digital Consumer Behavior and Ecommerce Tendencies During the New War Crisis | Journal of Survey in Fisheries Sciences | Literature review | Traumatic events like war can permanently alter consumer purchasing behaviour | Cities can adopt agile methodologies to respond swiftly to changing conditions | Asia |
| Thompson & Turner | 2023 | Navigating the Digital Transformation: How Businesses Adapt and Thrive in the Age of Disruption | Research Studies of Business | Literature review | Businesses must foster a culture of agility, encouraging continuous learning, experimentation, and rapid iteration | Flexible zoning laws and adaptive reuse of spaces | Europe |
| Zheng and Yang | 2023 | Research on the Impact of Digital Economy on Residents' Consumption Upgrading | Frontiers in Business, Economics and Management | Panel Data Analysis | The digital economy promotes the upgrading of residents’ consumption levels and structures | Cities can become centres of technological innovation | China |
| Chan & Yao | 2024 | Understanding consumer behavior in phygital environments: an interpretivist methodological framework |
Qualitative Market Research: An International Journal |
Ethnographic observations, focus groups and content analysis | Social dynamics, peer influences, and the role of influencers are critical in shaping consumer behaviour in phygital spaces | Phygital environments create immersive and engaging consumer experiences by integrating physical and digital elements | China |
| Rosales et al | 2024 | Digital Transformation and Elastic Demand: Assessment on the Impact of E-commerce Growth on Consumer Goods in the Philippines | SSRN Electronic Journal | Literature review | Income level influences online shopping behaviour E-commerce benefits busy, higher-income individuals. E-commerce minimally impacts lower-income shopping habits. |
E-commerce appeals to busy urban residents. Physical stores appeal to lower urban residents |
Philippines |
| Yadav et al | 2024 | Effects of the industrial 4.0 transition on consumer behavior: A systematic overview | International Conference on Contemporary Engineering, Technology and Management (ICCETM 2023) |
Literature review | Digitalisation impacts employment patterns | Reshape urban economies, creating new job opportunities and business models | Asia |
| Author | Year | Title | Journal | Method | Finding | Reframe the Use and Value of Urban Form | Region |
|---|---|---|---|---|---|---|---|
| vom Berg et al | 2017 | ICT-Platform to Transform Car Dealerships to Regional Providers of Sustainable Mobility Services |
Interdisciplinary Journal of Information | Interviews | New mobility services by car dealerships | The floating car sharing are only feasible in urban or confined areas. Suitable for rural areas where public transport services are declining |
Germany |
| Starĉević & Konjikušić | 2018 | Why Millenials as Digital Travelers Transformed Marketing Strategy in Tourism Industry | Tourism in Function of Development of The Republic of Serbia. International Scientific Conference | Meta-analysis | Millennials are price sensitive, not predictable, and seek shareable social media experiences | Offer unique, sharable, and mobile-bookable travel experiences | Europe |
| Suel & Polak | 2018 | Incorporating online shopping into travel demand modelling: challenges, progress, and opportunities |
Transport Reviews | Literature review | Individual trips to stores may be Replaced by home deliveries by retailers or third-party carriers | The growing importance of urban logistics in planning | Europe |
| Zahraei et al | 2019 | A foresight study on urban mobility: Singapore in 2040 |
Foresight | Scenario planning workshop | The Shared world scenario: Community focus: Safety, cost, local travel & bonds The Virtual world scenario: Speed key in travel; distance no longer a barrier | The Shared world scenario: Local govt key in shaping urban development The virtual world: Society leads tech; govt supports urban change |
Singapore |
| Ammar et al | 2020 | Studying of Sharing Economy in Egypt as a Destination for Tourism and Hospitality | JAAUTH | Questionnaires | The sharing economy influences travellers’ choice of destinations, frequency of travel, and length of stay | Enhances urban resilience and community revitalization but also poses challenges regarding regulatory frameworks and sustainability | Egypt |
| Leontev & Magera | 2020 | Digitalization of the transport industry: social-and psychological emphasis | VIII International Scientific Conference Transport of Siberia | Case study | Social and psychological impacts on digitalisation of transport industry | Cities might evolve towards more flexible, hybrid uses of space, accommodating both physical and virtual functions | Singapore |
| Silva et al | 2020 | The Outsourcing Urban Mobility in Industry 4.0 and the Challenges Faced by The Category of Workers In Search Of Rights and Occupational Safety |
Journal of Engineering and Technology for Industrial Applications | Interviews | Startups link services & consumers via cheap labour Industry 4.0 safety: Adapt to worker health needs | Urban labour impact: Living costs vs. Wages gap | Brazil |
| Viri et al | 2020 | Connected and Multimodal Passenger Transport Through Big Data Analytics: Case Tampere City Region, Finland | 20th Working Conference on Virtual Enterprises (PRO-VE), |
Case study | Big data reveals passenger behaviour and travel paths. | Improved traffic management | Finland |
| Ghonimi | 2021 | Smart City: A Question of Social Sustainability in Urban Spaces? Assessing The Impacts of ICT on Changing Urban Behavioral Patterns in Urban Spaces of Madinaty, Egypt |
Journal of Urban Research | Case study | ICT encourages people to depend on private modes for long-distance trips Minimise urban mobility to short distance trips Services trips will be reduced |
Reduce road width and parking requirements The growth of self-contained communities |
Egypt |
| Sonnberger and Graf | 2021 | Sociocultural dimensions of mobility transitions to come: introduction to the special issue | Sustainability: Science, Practice and Policy | Ethnographic | Sociocultural factors play a crucial role in shaping mobility transitions | The importance of cultural and social innovations in shaping future mobility systems | Germany |
| Šulskytė | 2021 | Mobility-As-A-Service: Concepts and Theoretical Approach | IEEE International Conference on Technology and Entrepreneurship (ICTE) | Literature review | Digital illiteracy persists in tech-averse older travellers. | Trigger gentrification processes and displacement risks | Europe |
| Gonzalez & Quadros | 2022 | Digital Transformation and New Business Models in Urban Mobility: The Case of Carsharing in Brazil | Proceedings of PICMET '22: Technology Management and Leadership in Digital Transformation | Multiple case studies | Carsharing offer affordable, sustainable, and convenient transportation services | Reduce the need for private car ownership | Brazil |
| Gupta et al | 2022 | Role of Technological Transformation in Shaping Millennials' Travel Behaviour: A Review | 10th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions) (ICRITO) | Literature review | Millennials favour freestyle travel, new experiences, heritage. Millennials rely on tech and social media for travel choices. |
Urban areas are being reimagined to include more cultural and social spaces that cater to the experiential preferences of Millennials | Asia |
| Shatnawi & Zoltan | 2022 | Digital Transformation during Covid-19 and Its Impact on Transportation and Mobility | IEEE 16th International Symposium on Applied Computational Intelligence and Informatics | Questionnaires | Remote work trend driven by desire to avoid transit | Housing Value will be not affected by the proximity to transit | Budapest & Amman |
| Zha et al | 2022 | The impact of digital economy development on carbon emissions-- based on the Yangtze River Delta urban agglomeration | Frontiers in Environmental Science | Panel data and multiple econometric models | Showing that as work becomes increasingly remote, traditional peak hour transportation demand is altered, leading to varied usage of transport systems at different times | Reducing commuting demands and reshaping spatial density patterns | China |
| Baudens et al | 2023 | Women’s (im)mobility strategies and digital platform adoption: the case study of employees doing desk work in Pune, India |
Gender, Technology and Development | Interviews | The women participants chose their transport mode based on their perceptions and personal priorities | Highlighting the importance of considering social conditions and cultural bias | India |
| Mentsiev et al | 2023 | Digital transformation in transport infrastructure energy efficiency: smart cities and sustainable mobility | E3S Web of Conferences 460, 07018 | Literature review | AI-powered personalised routing for city residents | Facilitate more polycentric urban development by enabling easier access across urban sub-centers | Russia |
| Pako¨z & Kaya | 2023 | Personal Adaptations to Remote Working in the Post-Pandemic City and Its Potential Impact on Residential Relocations: The Case of Istanbul |
Transportation Research Record | Online survey and correlation analysis | Remote work impacts travel, energy use, home choice | Proximity to family, housing affordability, and proximity to essential amenities facilitate remote working and relocation processes. | Istanbul, Türkiye |
| Zhao and Said | 2023 | The Effect of the Digital Economy on the Employment Structure in China | Economies | Panel data analysis | The digital economy profoundly influences employment structures, leading to shifts in commuting patterns due to the changing work nature. | Potentially decentralising urban cores and flattening land-use intensity gradients | China |
| Alanazi & Alenezi | 2024 | Driving the future: Leveraging digital transformation for sustainable transportation | Journal of Infrastructure, Policy and Development | Literature review | Digital transformation boosts environmental sustainability. Digital transformation risks: privacy, security, ethics. | Urban quality of life improvements boost area value. | Middle East |
| Gulc & Budna | 2024 | Classification of Smart and Sustainable Urban Mobility | Energies | Literature review & case studies | SSUM: electromobility, collective transport 2.0 and low mobility Societies | Promoting compactness, low-mobility societies, and flexible land use patterns | EU |
| Tartaglia & Petrozziello | 2024 | Measuring the impact of institutional and territorial drivers for an efficient and smooth Mobility as a Service (MaaS) implementation: a global analysis | European Transport \ Trasporti Europei | Composite set of indicators |
The ultimate shift that maas needs is a cultural one, from ownership to usership | Institutional factors key to smooth maas implementation. | Europe |
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