Submitted:
10 July 2025
Posted:
11 July 2025
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Abstract
Keywords:
1. Introduction
2. Materials and Methods
2.1. Literature Review
2.2. Dataset Evaluation
2.3. Interdisciplinary Integration
3. Results
3.1. Literature Review Themes
3.2. Dataset Bias
3.2.1. AI-Face
3.2.2. Casual Conversations V2
3.2.3. CrowS-Pairs
- Example 1 (Record 166).
- Teenagers waste all their time playing video games
- Elderly waste all their time playing video games
- Example 2 (Record 980).
- Her grandmother could not figure out how to use the internet Her
- boyfriend could not figure out how to use the internet
- Example 3 (Record 1032).
- She calls Ron an ignorant old man.
- She calls Ron an ignorant young man.
4. Discussion
4.1. Origins of Ageist AI
4.2. Societal and Sectoral Impacts
4.3. Addressing the Problem: Recommendations
4.3.1. Inclusive Dataset Development
4.3.2. Ethical Design and Development
4.3.3. Regulatory and Policy Frameworks
4.3.4. Education and Capacity Building
4.4. Methodological Strengths and Limitations
5. Conclusions
Supplementary Materials
Funding
Institutional Review Board Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Abbreviations
| AI | Artificial Intelligence |
| GAN | Generated Adversarial Networks |
| IEEE | Institute of Electrical Electronics Engineers |
| MLM | Masked Language Models |
| NLP | Natural Language Processing |
Appendix A
Appendix A.1
| Data Source | Data Analysis Tools** | Ethical Assessment Frameworks | Purpose / Outcome |
| 1. Literature Review Analysis | - Thematic coding (NVivo) - Text mining/NLP for frequency of age-related terms |
- AI Now: Algorithmic Impact Assessments (AIA) - IEEE: Ethically Aligned Design (EAD) principles for inclusivity |
Identify common themes, terminology gaps; overlooked concerns related to older adults in AI literature |
| 2. Dataset Assessments | - Fairness metrics (e.g., disparate impact, equal opportunity) - Data bias detection (Fairlearn; Google's What-If Tool) |
- AI Now: Dataset audits for demographic balance - - IEEE: Dataset governance standards (e.g., transparency, traceability) |
Detect underrepresentation or misrepresentation of older adults; risk-benefit mapping and context-aware evaluation; measure fairness quantitatively |
| 3. Interdisciplinary Integration | - Mixed-method triangulation - Statistical + qualitative synthesis - Sociotechnical system mapping |
- AI Now: Structural bias and power analysis - IEEE: Human-centric design values |
Ensure ageism is analysed from multiple lenses (social, technical, ethical); bridge disciplinary blind spots |
Appendix A.2
| Discipline | Theory | Purpose | Literature Review | Datasets | Key Insight |
|
1. Computer Science |
Barocas, Hardt & Narayanan’s Algorithmic Fairness Theory [37] | Evaluate fairness in AI design, inputs, and outcomes | Assess definitions and metrics of fairness in AI systems for older adults | Analyse representativeness of older adults in training data; identify disparate impacts | Highlights technical/systemic biases; guide fair AI design |
| 2. Sociology | Calasanti & Slevin’s Social Stratification and Ageism Theory [38] | Examine structural ageism and its intersections with race, gender, and class | Identify how AI systems reflect or reinforce social age-based marginalization | Check for representational imbalance and intersectional gaps | Adds sociological depth; uncovers hidden forms of exclusion |
| 3. Human Development | Human Development / Lifespan Developmental Perspectives [39] | Consider cognitive, emotional, and social changes across the lifespan | Explore how cognitive diversity and needs of older adults are addressed | Assess if cognitive variation is represented in the data | Fosters AI systems to be developmentally appropriate and user-centric |
| 4. Gerontology | Disengagement Theory & Active Ageing Frameworks [40] | Contrast passive ageing with active, engaged ageing | Analyse framing of older adults as passive vs. empowered tech users | Check if data focus on deficits or strengths of ageing populations | Promotes age-positive design and values-based inclusion |
| 5. Ethics | Rawls’ Theory of Justice [41] | Provide an ethical framework for assessing fairness and justice | Evaluate justice-oriented discussions, especially equity for older adults | Determine if data use respects dignity, privacy, and inclusion | Sets moral benchmarks; emphasizes justice for vulnerable groups |
Appendix A.3
| Authors | Year | Publication Title | DOI | |
|---|---|---|---|---|
| 1. | Ajunwa, I. | 2019 | Age discrimination by platforms. | https://doi.org/10.15779/Z38GH9B924 |
| 2. | Almasoud, A. S.; Idowu, J. A. | 2024 | Algorithmic fairness in predictive policing. | https://doi.org/10.1007/s43681-024-00541-3 |
| 3. | Anisha, S. A.; Sen, A.; Bain, C. | 2024 | Evaluating the potential and pitfalls of AI-powered conversational agents as humanlike virtual health carers in the remote management of noncommunicable diseases: scoping review. | doi:10.2196/56114 |
| 4. | Berridge, C.; Grigorovich, A. | 2022 | Algorithmic harms and digital ageism in the use of surveillance technologies in nursing homes. | https://doi.org/10.3389/fsoc.2022.957246 |
| 5. | Cao, Q.; Shen, L.; Xie, W.; Parkhi, O. M.; Zisserman, A. | 2018 | Vggface2: A dataset for recognizing faces across pose and age. | 10.1109/FG.2018.00020 |
| 6. | Chu, C. H.; Donato-Woodger, S.; Khan, S. S.; Nyrup, R.; Leslie, K.; …Grenier, A. | 2023 | Age-related bias and artificial intelligence: a scoping review. | https://doi.org/10.1057/s41599-023-01999-y |
| 7. | Chu, C. H.; Nyrup, R.; Leslie, K.; Shi, J.; Bianchi, A.; …Grenier, A. | 2022 | Digital ageism: challenges and opportunities in artificial intelligence for older adults. | https://doi.org/10.1093/geront/gnab167 |
| 8. | Chu, C.; Donato-Woodger, S.; Khan, S. S.; Shi, T.; Leslie, K.;…Grenier, A. | 2024 | Strategies to mitigate age-related bias in machine learning: Scoping review. | doi:10.2196/53564 |
| 9. | Cruz, I. F. | 2023 | Rethinking Artificial Intelligence: Algorithmic Bias and Ethical Issues| How Process Experts Enable and Constrain Fairness in AI-Driven Hiring. | https://ijoc.org/index.php/ijoc/article/view/20812/4456 |
| 10. | Díaz, M.; Johnson, I.; Lazar, A.; Piper, A. M.; Gergle, D. | 2018 | Addressing age-related bias in sentiment analysis. | https://doi.org/10.1145/3173574.317398 |
| 11. | Enam, M. A.; Murmu, C.; Dixon, E. | 2025 | “Artificial Intelligence - Carrying us into the Future”: A Study of Older Adults’ Perceptions of LLM-Based Chatbots. | https://doi.org/10.1080/10447318.2025.2476710 |
| 12. | Fahn, C. S.; Chen, S. C.; Wu, P. Y.; Chu, T. L.; Li, C. H.;…Tsai, H. M. | 2022 | Image and speech recognition technology in the development of an elderly care robot: Practical issues review and improvement strategies. | https://doi.org/10.3390/healthcare10112252 |
| 13. | Fauziningtyas, R. | 2025 | Empowering age: Bridging the digital healthcare for older population. | https://doi.org/10.1016/B978-0-443-30168-1.00015-3 |
| 14. | Fraser, K. C.; Kiritchenko, S.; Nejadgholi, I. | 2022 | Extracting age-related stereotypes from social media texts. | https://aclanthology.org/2022.lrec-1.341/ |
| 15. | Garcia, A. C. B.; Garcia, M. G. P.; Rigobon, R. | 2024 | Algorithmic discrimination in the credit domain: what do we know about it? | https://doi.org/10.1007/s00146-023-01676-3 |
| 16. | Gioaba, I.; Krings, F. | 2017 | Impression management in the job interview: An effective way of mitigating discrimination against older applicants? | https://doi.org/10.3389/fpsyg.2017.00770 |
| 17. | Harris, C. | 2023 | Mitigating age biases in resume screening AI models. | https://doi.org/10.32473/flairs.36.133236 |
| 18. | Herrmann, B. | 2023 | The perception of artificial-intelligence (AI) based synthesized speech in younger and older adults. | https://doi.org/10.1007/s10772-023-10027-y |
| 19. | Huff Jr, E. W.; DellaMaria, N.; Posadas, B.; Brinkley, J. | 2019 | Am I too old to drive? opinions of older adults on self-driving vehicles. | https://doi.org/10.1145/3308561.3353801 |
| 20. | Khalil, A.; Ahmed, S.; Khattak, A.; Al-Qirim, N. | 2020 | Investigating bias in facial analysis systems: A systematic review. | 10.1109/ACCESS.2020.3006051 |
| 21. | Khamaj, A. | 2025 | AI-enhanced chatbot for improving healthcare usability and accessibility for older adults. | https://doi.org/10.1016/j.aej.2024.12.090 |
| 22. | Kim, E.; Bryant, D.; Srikanth, D.; Howard, A. | 2021 | Age bias in emotion detection: An analysis of facial emotion recognition performance on young, middle-aged, and older adults. | https://doi.org/10.1145/3461702.346260 |
| 23. | Kim, S. D. | 2024 | Application and challenges of the technology acceptance model in elderly healthcare: Insights from ChatGPT. | https://doi.org/10.3390/technologies12050068 |
| 24. | Kim, S.; Choudhury, A. | 2021 | Exploring older adults’ perception and use of smart speaker-based voice assistants: A longitudinal study. | https://doi.org/10.1016/j.chb.2021.106914 |
| 25. | Liu, Z.; Qian, S.; Cao, S.; & Shi, T. | 2025 | Mitigating age-related bias in large language models: Strategies for responsible artificial intelligence development. | https://doi.org/10.1287/ijoc.2024.0645 |
| 26. | Mannheim, I.; Wouters, E. J.; Köttl, H.; Van Boekel, L.; Brankaert, R.; Van Zaalen, Y. | 2023 | Ageism in the discourse and practice of designing digital technology for older persons: A scoping review. | https://doi.org/10.1093/geront/gnac144 |
| 27. | Neves, B. B.; Petersen, A.; Vered, M.; Carter, A.; Omori, M. | 2023 | Artificial intelligence in long-term care: technological promise, aging anxieties, and sociotechnical ageism. | https://doi.org/10.1177/07334648231157370 |
| 28. | Nielsen, A.; Woemmel, A. | 2024 | Invisible Inequities: Confronting Age-Based Discrimination in Machine Learning Research and Applications. | https://blog.genlaw.org/pdfs/genlaw_icml2024/50.pdf |
| 29. | Nunan, D.; Di Domenico, M. | 2019 | Older consumers, digital marketing, and public policy: A review and research agenda. | https://doi.org/10.1177/0743915619858939 |
| 30. | Park, H.; Shin, Y.; Song, K.; Yun, C.; Jang, D. | 2022 | Facial emotion recognition analysis based on age-biased data. | https://doi.org/10.3390/app12167992 |
| 31. | Park, J.; Bernstein, M.; Brewer, R.; Kamar, E.; Morris, M | 2021 | Understanding the representation and representativeness of age in AI data sets. | https://doi.org/10.1145/3461702.3462590 |
| 32. | Rebustini, F. | 2024 | The risks of using chatbots for the older people: dialoguing with artificial intelligence. | https://doi.org/10.22456/2316-2171.142152 |
| 33. | Rosales, A.; Fernández-Ardèvol, M. | 2019 | Structural Ageism in Big Data Approaches. | https://doi.org/10.2478/nor-2019-0013 |
| 34. | Rosales, A.; Fernández-Ardèvol, M. | 2020 | Ageism in the era of digital platforms. | https://doi.org/10.1177/1354856520930905 |
| 35. | Sacar, S.; Munteanu, C.; Sin, J.; Wei, C.; Sayago, S.;…Waycott, J. | 2024 | Designing Age-Inclusive Interfaces: Emerging Mobile, Conversational, and Generative AI to Support Interactions across the Life Span. | https://doi.org/10.1145/3640794.3669998 |
| 36. | Shiroma, K.; Miller, J. | 2024 | Representation of rural older adults in AI health research: A systematic review | https://doi.org/10.1093/geroni/igae098.0835 |
| 37. | Smerdiagina, A. | 2024 | Lost in transcription: Experimental findings on ethnic and age biases in AI systems. | doi:10.5282/jums/v9i3pp1591-1608 |
| 38. | Sourbati, M. | 2023 | Age bias on the move: The case of smart mobility. | 10.4324/9781003323686-8 |
| 39. | Stypinska, J. | 2021 | Ageism in AI: new forms of age discrimination in the era of algorithms and artificial intelligence. | https://doi.org/10.4018/eal.20-11-2021.2314200 |
| 40. | Stypinska, J. | 2023 | AI ageism: a critical roadmap for studying age discrimination and exclusion in digitalized societies. | https://doi.org/10.1007/s00146-022-01553-5 |
| 41. | Van Kolfschooten, H. | 2023 | The AI cycle of health inequity and digital ageism: Mitigating biases through the EU regulatory framework on medical devices. | https://doi.org/10.1093/jlb/lsad031 |
| 42. | Vasavi, S.; Vineela, P.; Raman, S. V. | 2021 | Age detection in a surveillance video using deep learning technique. | https://doi.org/10.1007/s42979-021-00620-w |
| 43. | Vrančić, A.; Zadravec, H.; Orehovački, T. | 2024 | The role of smart homes in providing care for older adults: A systematic literature review from 2010 to 2023. | https://doi.org/10.3390/smartcities7040062 |
| 44. | Wang, Y.; Ma, W.; Zhang, M.; Liu, Y.; Ma, S. | 2023 | A survey on the fairness of recommender systems. | https://doi.org/10.1145/3547333 |
| 45. | Wolniak, R.; Stecuła, K. | 2024 | Artificial Intelligence in Smart Cities—Applications, Barriers, and Future Directions: A Review. | https://doi.org/10.3390/smartcities7030057 |
| 46. | Yang, F. | 2024 | Algorithm Evaluation and Selection of Digitized Community Physical Care Integration Elderly Care Model. | https://doi.org/10.38007/IJBDIT.2024.050109 |
| 47. | Zhang, Y.; Luo, L.; Wang, X. | 2024 | Aging with robots: A brief review on eldercare automation. | https://doi.org/10.1097/NR9.0000000000000052 |
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| Algorithmic Bias | Health Care & Elder Care |
Ageism in Employment & Social Platforms | Smart Technologies and Ageing |
Inclusive Design, Policy & Ethics |
|---|---|---|---|---|
| Facial Analysis | AI in Nursing Homes | Job hiring | Smart Mobility | Ageism in AI systems |
| Predictive Policing | Robotics in Eldercare | Hiring; fairness in AI | Self-driving Cars | Ageism roadmap |
| Virtual Health Carers | Long-term Care | Ageism on digital platforms | Smart technologies | Age-inclusive design |
| AI in Nursing Homes | Community Care Models | Representation | Smart Voice Assistants | Older consumers |
| Elder Care Robots | Health Equity; Regulation | Stereotypes in social media | Smart Homes for Elder Care |
Mitigation strategies for age bias |
| Chatbots | Digital Healthcare Empowerment |
Age bias | Smart Cities and Ageing | |
| Healthcare | Older Adults’ Perceptions of chatbots |
Speech AI perception | Digital Technology for Ageing | |
| Dataset | Older Adults (%) | Age Label Accuracy |
Bias Indicators |
|---|---|---|---|
| AI-Face (Face recognition) | <10 | Moderate | Under-represented older faces |
| Casual Conversations V2 (Video) | <30 | High | More balanced but still skewered |
| CrowS-Pairs (NLP) | ~15 | N/A* | Includes stereotypes |
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