Submitted:
25 February 2025
Posted:
27 February 2025
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Abstract
Food safety and traceability in dairy processing plants are essential for public health and industry sustainability. This study provides an empirical assessment of food safety and traceability practices among artisanal and semi-automated dairy processors in Fier, Albania, which is the country’s leading milk-producing region. Based on structured interviews with 18 dairy processors, we examined practices related to supplier management, quality control, facility conditions, staff hygiene, and equipment sanitation. The results show significant gaps in milk supplier inspections, biochemical testing, and traceability systems. The majority of processors do not have barcode systems, regulated contracts with farmers, and formalized product tracking mechanisms, decreasing the chances of market formalization. Moreover, none of the dairies in the study have ISO certification, which restricts further access to international markets. The paper also compares food safety practices between semi-automated and artisanal processors, with the former having slightly better compliance in certain key areas such as milk supply monitoring and biochemical testing. However, both groups face major challenges in complying with food safety standards due to weak regulatory enforcement, limited financial resources, and insufficient training. Implementing stricter food safety measures and modern traceability systems is not just a regulatory necessity but a strategic step toward improving public health, market access, and the long-term sustainability of Albania’s dairy sector.
Keywords:
1. Introduction
- To examine the extent to which artisanal and semi-automated dairy processors comply with food safety and traceability standards;
- To identify key challenges in implementing food safety protocols;
- To compare food safety practices between artisanal and semi-automated processors to determine whether processing technology influences compliance levels;
- To evaluate the extent of formalization and integration of the actors within the supply chain with regard to food safety.
1.1. The Role of Milk Processing Plants in Assuring Food Safety
1.2. Requirements of Safe Milk
2. Materials and Methods
2.1. Questionnaire Design
2.2. Study Area and Population

| District | Semi-automated | Artisanal | Total |
|---|---|---|---|
| Fier | 4 | 4 | 8 |
| Lushnje | 1 | 9 | 10 |
| Total | 5 | 13 | 18 |
3. Results
3.1. General Characteristics of the Respondents
3.2. General Characteristics of the Processing Plant
| Characteristics | N | % |
|---|---|---|
| Legal ownership | ||
| Solo | 15 | ≈ 83 |
| Partnership | 1 | ≈ 6 |
| LLC | 2 | ≈ 11 |
| Processing amount | ||
| < 1 ton | 10 | ≈ 56 |
| 1-5 tons | 7 | ≈ 38 |
| >5 tones | 1 | ≈ 6 |
| Number of employees | ||
| < 5 | 13 | ≈ 72 |
| 5 - 10 | 4 | ≈ 22 |
| >10 | 1 | ≈ 6 |
| Type of milk processed | ||
| Cow | 18 | 100 |
| Sheep | 4 | 22 |
| Goat | 3 | 16 |
3.3. Assessment of Food Safety Practices
| Practices | Never (1) | Rarely (2) | Sometimes (3) | Often (4) | Always (5) | Mean |
|---|---|---|---|---|---|---|
| Supply Management | ||||||
| SM1. Does your dairy plant have criteria for milk suppliers regarding physical, chemical, and microbiological compositions? | 0.00 | 0.00 | 0.11 | 0.33 | 0.56 | 4.44 |
| SM2. Have you directly inspected your suppliers’ facilities? | 0.39 | 0.56 | 0.06 | 0.00 | 0.00 | 1.69 |
| SM3. Do you conduct biochemical assays on the milk supplied to your plant? | 0.00 | 0.39 | 0.33 | 0.28 | 0.00 | 2.94 |
| Quality Control | ||||||
| QC1. Do you continuously conduct quality tests and analyses to control additives and ingredients during production? | 0.00 | 0.17 | 0.61 | 0.17 | 0.06 | 3.13 |
| QC2. Do you monitor the temperatures of cold storage sites? | 0.00 | 0.00 | 0.00 | 0.00 | 1.00 | 4.88 |
| QC3. Do you perform routine quality analyses on final products? | 0.00 | 0.06 | 0.67 | 0.28 | 0.00 | 3.25 |
| Building and Environment | ||||||
| BE1. Are there mops with disinfectant by the entrances and exits to the processing area, as well as galoshes and slippers? | 0.00 | 0.00 | 0.17 | 0.44 | 0.39 | 4.19 |
| BE2. Are there no waste and garbage heaps around the plant? | 0.00 | 0.00 | 0.00 | 0.61 | 0.39 | 4.38 |
| BE3. Do the doors and windows meet standards for food production? | 0.00 | 0.00 | 0.17 | 0.17 | 0.67 | 4.44 |
| BE4. Is the drainage, ventilation and lighting adequate for food production? | 0.00 | 0.00 | 0.22 | 0.56 | 0.22 | 4.00 |
| Personnel | ||||||
| PC1. Does the staff wear clean, light-colored uniforms, without pockets or buttons? | 0.00 | 0.00 | 0.06 | 0.50 | 0.44 | 4.38 |
| PC2. Does the staff wear hair restraints or special shoes? | 0.00 | 0.00 | 0.00 | 0.56 | 0.44 | 4.44 |
| Equipment | ||||||
| EQ1. Is equipment and machinery regularly inspected for cleanliness and sanitation? | 0.00 | 0.00 | 0.00 | 0.28 | 0.72 | 4.69 |
| EQ2. Are sanitation procedures in your dairy plant regularly reviewed and updated? | 0.00 | 0.33 | 0.17 | 0.44 | 0.06 | 3.13 |
| EQ3. Is there an individual designated to oversee hygiene practices in your facility? | 0.00 | 0.00 | 0.00 | 0.06 | 0.94 | 4.94 |
3.4. Traceability Systems
3.5. Challenges of Sector Formalization
- Low compliance with food safety standards - A large number of dairies continue to follow traditional practices without implementing the proper rules of hygiene, pasteurization, and storage, increasing the risk of microbial contamination and antibiotic residues in their products. This especially hold true for small dairies that have limited (financial) resources.
- Lack of traceability systems - Many dairies and farms do not implement structured mechanisms for milk traceability. Milk from different sources is often mixed at the same collection point, making it difficult to identify contamination or problems and link them to specific suppliers. Almost all farmers do not own a record-keeping book.
- Paper record keeping - Many dairy producers record information manually on paper, rather than using digital systems, making it difficult to track data and monitor quality.
- Lack of barcoding - Most small producers do not use barcodes for their products, limiting access to formal markets such as supermarkets and exports.
- Irregular testing - Instead of regularly testing milk quality, many dairies only test when they suspect problems, reducing the level of quality control.
- Lack of regulated contracts between farmers and dairies - In many cases, farmers sell milk informally without documented contracts, making it difficult to ensure a fair price, quality control and accountability in the supply chain. There are only a few cases where there is a contract between the farmer and processor.
- None of the dairies in the study had ISO certification, such as ISO 22000.
4. Discussion and Conclusion
Author Contributions
Funding
Data Availability Statement
Conflicts of Interest
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| Dairy supply chain stage | Safety Risks |
|---|---|
| Milk production | - Use of antibiotics and pesticides in feed or cows. |
| - Poor animal health management, risking disease transmission. | |
| - Lack of proper hygiene and sanitation practices. | |
| Milk collection | - Mixing milk from different farms. |
| - Use of unclean equipment during milk collection. | |
| - Inadequate temperature control during transportation. | |
| Milk transport | - Temperature fluctuations during transport. |
| - Contamination from poor sanitation in transport vehicles or containers. | |
| Milk processing | - Inadequate pasteurization or failure to follow proper processing protocols. |
| - Cross-contamination between raw and processed milk due to poor hygiene. | |
| - Lack of regular testing for contaminants. | |
| Packaging | - Contamination from unclean packaging materials or equipment. |
| - Improper sealing, leading to exposure to environmental contaminants. | |
| Storage | - Inadequate refrigeration and storage conditions. |
| - Cross-contamination from other products or improper handling. | |
| Distribution & retail | - Lack of traceability, making it difficult to track the source of contamination. |
| - Temperature control issues during storage and transportation to retailers. | |
| Consumption | - Risk of improper handling by consumers. |
| - Expired products reaching consumers due to poor inventory management. |
| Category of food safety practice | Mean Artisanal | Stdev Artisanal | Mean Semi-Automated | Stdev Semi-Automated | W_statistic | P_value |
|---|---|---|---|---|---|---|
| Supply management | ||||||
| SM1. Does your dairy plant have criteria for milk suppliers regarding physical, chemical, and microbiological compositions? | 4.23 | 0.73 | 5.00 | 0.00 | 12.5 | 0.031 |
| SM2. Have you directly inspected your suppliers’ facilities? | 1.46 | 0.52 | 2.20 | 0.45 | 12 | 0.025 |
| SM3. Do you conduct biochemical assays on the milk supplied to your plant? | 2.62 | 0.77 | 3.60 | 0.55 | 11 | 0.028 |
| Quality control | ||||||
| QC1. Do you continuously conduct quality tests and analyses to control additives and ingredients during production? | 2.85 | 0.55 | 3.80 | 0.84 | 12 | 0.024 |
| QC2. Do you monitor the temperatures of cold storage sites? | 4.85 | 0.38 | 5.00 | 0.00 | 27.5 | 0.416 |
| QC3. Do you perform routine quality analyses on final products? | 3.15 | 0.55 | 3.40 | 0.55 | 25.5 | 0.439 |
| Building and environment | ||||||
| BE1. Are there mops with disinfectant by the entrances and exits to the processing area, as well as galoshes and slippers? | 4.00 | 0.71 | 4.80 | 0.45 | 12.5 | 0.037 |
| BE2. Are there no waste and garbage heaps around the plant? | 4.23 | 0.44 | 4.80 | 0.45 | 14 | 0.036 |
| BE3. Do the doors and windows meet standards for food production? | 4.31 | 0.85 | 5.00 | 0.00 | 17.5 | 0.087 |
| BE4. Is the drainage, ventilation and lighting adequate for food production? | 3.85 | 0.69 | 4.40 | 0.55 | 18.5 | 0.139 |
| Personnel | ||||||
| PC1. Does the staff wear clean, light-colored uniforms, without pockets or buttons? | 4.15 | 4.15 | 5.00 | 0.00 | 7.5 | 0.007 |
| PC2. Does the staff wear hair restraints or special shoes? | 4.23 | 0.44 | 5.00 | 0.00 | 7.5 | 0.005 |
| Equipment | ||||||
| EQ1. Is equipment and machinery regularly inspected for cleanliness and sanitation? | 4.62 | 0.51 | 5.00 | 0.00 | 20 | 0.128 |
| EQ2. Are sanitation procedures in your dairy plant regularly reviewed and updated? | 3.23 | 1.09 | 3.20 | 0.84 | 33.5 | 0.958 |
| EQ3. Is there an individual designated to oversee hygiene practices in your facility? | 4.92 | 0.28 | 5.00 | 0.00 | 30 | 0.620 |
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