Submitted:
10 September 2024
Posted:
13 September 2024
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Abstract
Keywords:
0. Background
1. Introduction
1.1. Problem Statement
1.2. Theoretical Framework and Literature Review
1.3. Theoretical Framework
- Social Identity Theory(Gentina, 2020)
- 2.
- Extended Self in the Digital Age(Chen, 2023)
- 3.
- Parasocial Interaction Theory(Jarzyna, 2020)
1.4. Literature Review
1.4.1. Generation Z and Digital Identity
- Digital Natives: Unlike previous generations, Gen Z doesn’t distinguish between online and offline identities(Altieri & Ferrari, 2023).
- Fluid Identity: Gen Z exhibits more fluid and multifaceted identities online (Chen, 2023)(Alruthaya et al., 2021).
- Visual Communication: Gen Z prefers visual forms of communication, influencing how they express their identity(Chen, 2023).
1.4.2. Human Brands and Their Influence
- Authenticity: Gen Z values perceived authenticity in human brands(Vițelar, 2019).
- Relatability: Human brands that appear relatable have a stronger influence on Gen Z(2022 Special Report: The New Cascade of Influence, 2023).
- Value Alignment: Gen Z is more likely to engage with human brands that align with their personal values(The Gen Z Reckoning - BBMG, 2019).
1.4.3. Mechanisms of Influence
- Role Modeling: Human brands serve as role models for behavior and self-presentation(Vițelar, 2019).
- Value Transmission: Gen Z often adopts the values and causes championed by human brands they admire(2022 Special Report: The New Cascade of Influence, 2023).
- Lifestyle Aspiration: Human brands shape lifestyle aspirations and consumer behaviors(Kahawandala et al., 2020).
1.4.4. Cultural and Demographic Factors
- Gender Differences: Some studies suggest that female Gen Z members are more influenced by fashion and lifestyle influencers, while males are more influenced by gaming and tech personalities(Vițelar, 2019).
- Cultural Variations: The impact of human brands varies across cultures, with collectivist societies showing different patterns of influence compared to individualist societies(Duarte, 2019).
1.4.5. Potential Risks and Concerns
- Unrealistic Standards: Exposure to idealized images can lead to body image issues and low self-esteem(Lin, 2023).
- Overconsumption: Influencer marketing can promote excessive consumerism among Gen Z(Wang, 2021).
- Privacy Concerns: Emulating human brands’ online behavior may lead to oversharing and privacy risks(Zhao et al., 2022)
| Study | Key Findings | Methodology |
|---|---|---|
| Turner (2022) | 95% of Gen Z use social media daily | Survey (n=5000) |
| Audrezet et al. (2020) | Authenticity is crucial for Gen Z engagement | Mixed-methods |
| Jin et al. (2019) | Human brands shape lifestyle aspirations | Netnography |
| Taljaard & Louw (2021) | Gender differences in influencer impact | Qualitative interviews |
| Kim & Jang (2021) | Cultural variations in human brand influence | Cross-cultural survey |
2. Methodology
2.1. Research Type
2.2. Study Population
2.3. Sample and Sampling Method
- Social media posts: 500 posts (250 from Instagram, 250 from TikTok) featuring interactions between Gen Z users and human brands.
- Comments: 1000 comments (500 from each platform) on posts by human brands.
- User profiles: 100 Gen Z user profiles (50 from each platform) that frequently interact with human brands.
2.3.1. Inclusion criteria:
- Users self-identifying as born between 1997 and 2012
- Public profiles or posts
- Content in English
- Active interaction with at least three different human brands
2.3.2. Data Collection Tools
- Digital Ethnography Software: We used N Capture, a web browser extension, to collect publicly available social media data from Instagram and TikTok.
- Online Observation Guide: A structured guide was developed to ensure consistent observation of online behaviors, interactions, and content across different profiles and posts.
- Coding Framework: A preliminary coding framework was developed based on the literature review, which was iteratively refined during the analysis process.
2.4. Validity and Reliability
- Triangulation: Data was collected from multiple sources (posts, comments, profiles) and platforms (Instagram and TikTok) to enhance the credibility of findings.
- Peer Debriefing: Regular meetings were held among researchers to discuss findings and interpretations, reducing potential bias.
- Member Checking: Preliminary findings were shared with a subset of Gen Z individuals (not part of the original sample) for feedback and validation.
- Intercoder Reliability: Two researchers independently coded a subset of the data (20%) to establish intercoder reliability. Cohen’s Kappa coefficient was calculated (κ = 0.85), indicating strong agreement.
- Audit Trail: Detailed documentation of the research process, including data collection, coding decisions, and analysis steps, was maintained.
2.5. Data Analysis Methods
- Thematic Analysis: We employed Braun and Clarke’s (2006) six-step thematic analysis approach to identify patterns and themes in the data.
- Content Analysis: Quantitative content analysis was used to supplement the qualitative findings, particularly in analyzing the frequency of certain types of interactions or mentions.
- Social Network Analysis: To understand the relationships between Gen Z users and human brands, we conducted a basic social network analysis using Gephi software.
- Sentiment Analysis: We used LIWC (Linguistic Inquiry and Word Count) software to analyze the sentiment of comments and captions, providing insights into emotional responses to human brands.
2.6. Data Analysis Process
- Data Familiarization: Researchers immersed themselves in the data, reading through posts, comments, and profiles multiple times.
- Initial Coding: Data was coded using the preliminary coding framework, with new codes added as needed.
- Theme Development: Codes were grouped into potential themes and sub-themes.
- Theme Review: Themes were reviewed and refined, ensuring they accurately represented the data.
- Theme Definition: Clear definitions and names were given to each theme.
- Report Production: The final analysis was written up, incorporating vivid examples from the data.
| Aspect | Details |
|---|---|
| Platforms | Instagram, TikTok |
| Sample Size | 500 posts, 1000 comments, 100 user profiles |
| Data Collection Period | January 1, 2024 - March 31, 2024 |
| Primary Analysis Method | Thematic Analysis |
| Supplementary Analyses | Content Analysis, Social Network Analysis, Sentiment Analysis |
| Software Used | NCapture, NVivo 12, Gephi, LIWC |
| Intercoder Reliability | Cohen’s Kappa (κ) = 0.85 |
2.7. Ethical Considerations
3. Findings
3.1. Descriptive Statistics
| Characteristic | Percentage |
|---|---|
| Gender | |
| Female | 54% |
| Male | 46% |
| Age Group | |
| 13-17 | 35% |
| 18-22 | 45% |
| 23-27 | 20% |
| Platform Usage | |
| 85% | |
| TikTok | 92% |
| Both | 77% |
| Interaction Type | Frequency |
|---|---|
| Likes | 78% |
| Comments | 42% |
| Shares | 31% |
| Direct Messages | 12% |
3.2. Thematic Analysis Results
- Lifestyle Emulation
- Value Alignment
- Self-Presentation Modeling
- Lifestyle Emulation
- 67% of analyzed posts showed Gen Z users adopting aspects of human brands’ lifestyles.
- Common areas of emulation: fashion choices (72%), travel destinations (58%), and dietary habits (45%).
- 2.
- Value Alignment
- 73% of users in our sample expressed increased interest in social causes championed by human brands.
- Environmental (62%), social justice (58%), and mental health (51%) were the most common causes.
- 3.
- Self-Presentation Modeling
- 81% of analyzed profiles showed evidence of mimicking human brands’ self-presentation styles.
- This included photo aesthetics (76%), caption styles (64%), and content themes (59%).
- Perceived Authenticity
- 89% of positive comments mentioned authenticity as a key factor in relating to human brands.
- Authenticity was most often associated with: vulnerability (72%), consistency (68%), and transparency (61%).
- 2.
- Relatability
- 76% of users expressed stronger connections with human brands who shared similar backgrounds or experiences.
- Relatability factors: age proximity (68%), shared cultural background (57%), similar life challenges (52%).
- 3.
- Expertise or Talent
- 62% of users cited a human brand’s specific skill or knowledge as influential.
- Most influential areas: creative skills (71%), entrepreneurship (63%), activism (58%).
- Gender Differences
- Female users showed higher engagement with fashion and lifestyle influencers (72% vs. 45% for males).
- Male users were more influenced by gaming and tech personalities (68% vs. 31% for females).
- Non-binary users showed the highest engagement with LGBTQ+ and activist influencers (85%).
- 2.
- Age Group Variations
- Younger Gen Z (13-17) were more influenced by entertainment-focused human brands (76%).
- Older Gen Z (23-27) showed greater influence from career and lifestyle-oriented human brands (69%).
- 3.
- Cultural Background
- Users from collectivist cultures showed stronger alignment with family-oriented human brands (73%).
- Users from individualist cultures were more influenced by achievement-oriented human brands (68%).
3.3. Statistical
| Factor | Beta | p-value |
|---|---|---|
| Lifestyle Emulation | 0.42 | <0.001 |
| Value Alignment | 0.38 | <0.001 |
| Self-Presentation Modeling | 0.35 | <0.001 |
4. Discussion and Conclusions
4.1. Interpretation of Findings
4.1.1. Mechanisms of Influence
4.1.2. Key Influencing Aspects of Human Brands
4.1.3. Subgroup Differences
4.2. Comparison with Previous Research
- The significant impact of human brands on Gen Z’s identity aligns with broader literature on celebrity influence (McCracken, 1989) but provides new insights into the digital context.
- The importance of authenticity and relatability supports recent studies on influencer marketing (Zniva et al., 2023).but offers a more nuanced understanding of how these factors operate in identity formation.
- The observed mechanisms of influence (Lifestyle Emulation, Value Alignment, Self-Presentation Modeling) provide a more comprehensive framework compared to previous studies that often focused on single aspects of influence.
- Our findings on subgroup differences contribute to the growing body of literature on the heterogeneity of Gen Z (Seemiller & Grace, 2018), offering specific insights into how these differences manifest in digital identity formation.
4.3. Overall Conclusions
5. Recommendations
5.1. Practical Recommendations
- Teach critical thinking skills for evaluating human brand content
- Promote awareness of the mechanisms of influence identified in this study
- Encourage self-reflection on personal values and identity formation
- Advocate for transparent disclosure of sponsored content
- Encourage platforms to provide tools for managing screen time and content exposure
5.1.1. For Marketers and Human Brands:
- Share genuine experiences, including challenges and failures
- Maintain consistency across different platforms and over time
- Align with social causes that resonate with Gen Z
- Provide educational content that contributes to personal growth
- Collaborate with a range of human brands to reflect Gen Z’s diversity
- Create inclusive content that speaks to different subgroups within Gen Z
- Discuss the human brands they follow and why
- Explore how these influences shape their values and self-perception
- Promote offline activities and relationships
- Help develop a sense of self that isn’t solely dependent on online validation
- Develop interventions that address the impact of human brands on self-esteem
- Create support groups for Gen Z navigating digital identity challenges
- Develop campaigns that destigmatize mental health issues
- Provide resources for seeking help and support
5.2. Recommendations for Future Research
-
Longitudinal Studies:
- Conduct long-term studies to track how the influence of human brands on Gen Z’s identity evolves over time
- Examine the lasting impact of early digital identity formation on adult life outcomes
- 2.
-
Cross-Cultural Comparisons:
- Expand research to include more diverse cultural contexts
- Investigate how cultural factors mediate the influence of global vs. local human brands
- 3.
-
Neuroimaging Research:
- Utilize fMRI studies to explore neural responses to human brand content
- Investigate potential differences in brain activity between Gen Z and other generations when engaging with human brands
- 4.
-
Intervention Studies:
- Develop and test the effectiveness of interventions designed to promote healthy digital identity formation
- Evaluate the impact of digital literacy programs on Gen Z’s resilience to negative influences
- 5.
-
Artificial Intelligence and Human Brands:
- Explore the emerging role of AI-generated human brands and their impact on Gen Z
- Investigate ethical implications and potential regulations for AI influencers
- 6.
-
Comparative Generational Analysis:
- Compare the influence of human brands on Gen Z with their impact on Millennials and Generation Alpha
- Identify generational shifts in digital identity formation processes
- 7.
-
Quantitative Modeling:
- Develop predictive models for digital identity formation based on human brand interactions
- Create and validate scales for measuring the strength of human brand influence on identity
- 8.
-
Mixed-Methods Approaches:
- Combine Netnography with surveys, interviews, and experimental designs for a more comprehensive understanding
- Utilize data science techniques to analyze large-scale social media data in conjunction with qualitative insights
- 9.
-
Psychological Well-being:
- Investigate the relationship between human brand influence, digital identity formation, and psychological well-being
- Explore potential protective factors against negative impacts of human brand influence
- 10.
-
Platform-Specific Studies:
- Conduct in-depth analyses of how different social media platforms mediate human brand influence
- Examine the impact of platform algorithms on exposure to human brand content and subsequent identity formation
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