Version 1
: Received: 17 November 2023 / Approved: 24 November 2023 / Online: 26 November 2023 (05:35:02 CET)
How to cite:
Ngabo-Woods, H. Insights Beyond Functionality: Empowering Digital Mental Health User Experiences Through Participatory Engagement and Evaluation. Preprints2023, 2023111572. https://doi.org/10.20944/preprints202311.1572.v1
Ngabo-Woods, H. Insights Beyond Functionality: Empowering Digital Mental Health User Experiences Through Participatory Engagement and Evaluation. Preprints 2023, 2023111572. https://doi.org/10.20944/preprints202311.1572.v1
Ngabo-Woods, H. Insights Beyond Functionality: Empowering Digital Mental Health User Experiences Through Participatory Engagement and Evaluation. Preprints2023, 2023111572. https://doi.org/10.20944/preprints202311.1572.v1
APA Style
Ngabo-Woods, H. (2023). Insights Beyond Functionality: Empowering Digital Mental Health User Experiences Through Participatory Engagement and Evaluation. Preprints. https://doi.org/10.20944/preprints202311.1572.v1
Chicago/Turabian Style
Ngabo-Woods, H. 2023 "Insights Beyond Functionality: Empowering Digital Mental Health User Experiences Through Participatory Engagement and Evaluation" Preprints. https://doi.org/10.20944/preprints202311.1572.v1
Abstract
User experience-related challenges play a significant part in user-technology interactions. However, design processes have not always kept up with the evolving needs of users in terms of technology interactions. This paper aims to present the design, structure and evaluation of an integrated mental health intervention platform (AMGR-I), emphasizing the importance of user-centred design and engagement in addressing the evolving needs of users in technology interactions, specifically focusing on individuals with mental health disorders. The AMGR-I pilot platform integrates community, e-learning, and care sub-platforms to provide a holistic approach to mental health intervention. The study utilizes participatory design research with targeted users to gather insights into user preferences and expectations. By involving the targeted audience in the design process, the platform’s user-centered design can be improved effectively. The platform recognizes the changing view of users, who now seek products that deliver pleasure, enjoyment, engagement, and embodiment. This research contributes to the field by highlighting the importance of user-centered design in the development of a comprehensive platform for mental health support.
Keywords
Mental Health; Digital Health; Interaction; User Experience; Participatory Design; Telehealth
Subject
Social Sciences, Psychiatry and Mental Health
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
