Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Sustainable Use Intention of Voice Search in the U.S.: A Study on User Psychology Factors

Version 1 : Received: 2 October 2023 / Approved: 4 October 2023 / Online: 4 October 2023 (05:26:56 CEST)

A peer-reviewed article of this Preprint also exists.

Ahn, H. Unrevealing Voice Search Behaviors: Technology Acceptance Model Meets Anthropomorphism in Understanding Consumer Psychology in the U.S. Market. Sustainability 2023, 15, 16455. Ahn, H. Unrevealing Voice Search Behaviors: Technology Acceptance Model Meets Anthropomorphism in Understanding Consumer Psychology in the U.S. Market. Sustainability 2023, 15, 16455.

Abstract

Voice search technology has gained popularity in recent years, transforming the way individuals interact with digital devices. This study aims to explore the sustainable use intention of voice search, focusing on the psychological factors that influence new technology adoption. Using the Technology Acceptance Model (TAM) and anthropomorphism theory, it provides insights for developers, marketers, and policymakers interested in voice search technology. Through an online survey targeting experienced voice search users in the U.S., the study examines the impact of TAM factors (perceived usefulness, ease of use, quality satisfaction) and anthropomorphism traits (narcissism, Machiavellianism) on sustainable use intention of voice search. Results from hierarchical regression analysis show that perceived usefulness, ease of use, and quality satisfaction positively affect sustainable intention of voice search. Additionally, narcissism and Machiavellianism predict sustainable intention of voice search. By merging TAM and anthropomorphism theory, this study enhances our understanding of voice search behavior and technology adoption.

Keywords

voice recognition technology; sustainable technology adoption; anthropomorphism; narcissism; machiavellianism

Subject

Social Sciences, Psychology

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