Version 1
: Received: 19 August 2023 / Approved: 21 August 2023 / Online: 21 August 2023 (10:02:34 CEST)
How to cite:
Akhter, K.; Shah, N.H.; Syed, M.A.; Khan, M.; Saeed, N.; Riyyaz, I.; Shafaqat, M.; Abid, S. Discourteous Behavior on Extra-Role Performance of University Teachers at Job: Role of Emotions and Hardiness. Preprints2023, 2023081453. https://doi.org/10.20944/preprints202308.1453.v1
Akhter, K.; Shah, N.H.; Syed, M.A.; Khan, M.; Saeed, N.; Riyyaz, I.; Shafaqat, M.; Abid, S. Discourteous Behavior on Extra-Role Performance of University Teachers at Job: Role of Emotions and Hardiness. Preprints 2023, 2023081453. https://doi.org/10.20944/preprints202308.1453.v1
Akhter, K.; Shah, N.H.; Syed, M.A.; Khan, M.; Saeed, N.; Riyyaz, I.; Shafaqat, M.; Abid, S. Discourteous Behavior on Extra-Role Performance of University Teachers at Job: Role of Emotions and Hardiness. Preprints2023, 2023081453. https://doi.org/10.20944/preprints202308.1453.v1
APA Style
Akhter, K., Shah, N.H., Syed, M.A., Khan, M., Saeed, N., Riyyaz, I., Shafaqat, M., & Abid, S. (2023). Discourteous Behavior on Extra-Role Performance of University Teachers at Job: Role of Emotions and Hardiness. Preprints. https://doi.org/10.20944/preprints202308.1453.v1
Chicago/Turabian Style
Akhter, K., Majabeen Shafaqat and Sara Abid. 2023 "Discourteous Behavior on Extra-Role Performance of University Teachers at Job: Role of Emotions and Hardiness" Preprints. https://doi.org/10.20944/preprints202308.1453.v1
Abstract
This study examined the effect of colleagues uncivil behavior on extra-role performance of teachers. The study further explored the mediating role of emotional exhaustion to intensify the effect. In parallel, moderation of psychological hardiness to absorb the negative shocks was also determined. For examining the direct, mediating, and moderating effects, primary data were collected through mailed questionnaires. To overcome the issues of common method biases, dyadic and time lagged approaches were used for collection of data. Responses were collected in three phases, with appropriate time intervals. Data of independent, mediating, and moderating variables were collected from teachers while of dependent variable form their immediate supervisors, i.e. HoDs. The study found a significant effect of colleagues’ discourteous behavior on extra-role performance of victims at job. Significant mediation of emotional exhaustion in the effect was also observed. In the meantime, hardiness of targets absolutely moderated the effect to minimize the associated consequences. Based on results, several policy implication and interventions were suggested.
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
