Working Paper Article Version 1 This version is not peer-reviewed

Adaptation and Validation the Spanish Version of the Communication Styles Inventory for Nursing

Version 1 : Received: 23 March 2019 / Approved: 25 March 2019 / Online: 25 March 2019 (10:40:45 CET)

How to cite: Pérez-Fuentes, M.D.C.; Molero Jurado, M.D.M.; Simón Márquez, M.D.M.; Martos Martínez, Á.; Barragán Martín, A.B.; Gázquez Linares, J.J. Adaptation and Validation the Spanish Version of the Communication Styles Inventory for Nursing. Preprints 2019, 2019030221 Pérez-Fuentes, M.D.C.; Molero Jurado, M.D.M.; Simón Márquez, M.D.M.; Martos Martínez, Á.; Barragán Martín, A.B.; Gázquez Linares, J.J. Adaptation and Validation the Spanish Version of the Communication Styles Inventory for Nursing. Preprints 2019, 2019030221

Abstract

Background: Healthcare attention is sometimes considered purely technical, but communication has proven to be closely related to clinical results and patient satisfaction. Therefore, evaluation of communication in the scope of healthcare is a priority. The purpose of this study was to validate and adapt, if necessary, the Spanish version of the Communication Styles Inventory (CSI) in a sample of nursing professionals. (2) Methods: The sample was made up of 2313 nursing professionals selected at random from various medical centers in Spain, and is therefore a sample actively employed at the time data were acquired. We started out from the Communication Style Inventory, a questionnaire for evaluating the predominance of certain individual communication behaviors on six scales (expressiveness, preciseness, verbal aggressiveness, questioningness, emotionality and impression manipulativeness). (3) Results: Confirmatory Factor Analysis of the model proposed showed god fit indices. The reliability of the model shown by the Cronbach’s alpha of α=.81 was adequate, and so was single-level and aggregate consistency. Finally, in the analysis of variance by type of contract, configural, metric and scalar invariance was acceptable, but not strict invariance. (4) Conclusions: This instrument progresses in measuring non-technical attributes, such as communication styles, in nursing personnel.

Subject Areas

Validation; communication; questionnaire; healthcare attention; patient satisfaction; nursing.

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