Preprint Article Version 1 This version is not peer-reviewed

Deparmental Auction State Officers’ Public Service of Makassar City

Version 1 : Received: 28 June 2018 / Approved: 28 June 2018 / Online: 28 June 2018 (12:28:37 CEST)

How to cite: Hakim, L. Deparmental Auction State Officers’ Public Service of Makassar City. Preprints 2018, 2018060468 (doi: 10.20944/preprints201806.0468.v1). Hakim, L. Deparmental Auction State Officers’ Public Service of Makassar City. Preprints 2018, 2018060468 (doi: 10.20944/preprints201806.0468.v1).

Abstract

This research was focused on Public Service of departmental auction state officers of Makassar . It aimed to determine the state officers’ performance who passed departmental auction that had been assessed based on competence, and integrity in particular, the ability to provide and develop good service to the community at the 9 Local Government Work Unit (SKPD) Makassar, namely the Regional Revenue Board of Makassar City, the Land Board of Makassar City, the Office of Investment and Integrated One Stop Service of Makassar City and the Department of Population and Civil Registration of Makassar City, Ujung Pandang District Office, Makassar District , Rappocini District , Bontoala District , and Panakkukang District . The 9 SKPD were chosen purposively from 53 SKPD within the Makassar City Administration by considering the representation of SKPD of the Agency and the Department as well as the representation of the district Institution located in the northern, middle and southern part of Makassar City. Interviews and observation data were collected by 3 interviewers and narrated as facts and elaborated by the research team with qualitative and normative studies. The result of the research shown that the state officers’ performance in Makassar city administration area had been able to develop good service to the society at 9 Local Government Work Unit (SKPD) of Makassar City. However, it was necessary to improve the quality of human relations especially for the leading position of all SKPD so that the communication can be better served to the citizens. System reward dan punishment need to be upgraded and enforced as a trigger of employees’ motivation in work.

Subject Areas

Service; officers; departmental auction

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