4. Discussion
4.1. Digital Visibility and the Consumer Awareness Stage in Cultural Tourism
The findings show that Indigenous cultural tourism development is unevenly represented in global digital search spaces. The highest Digital Visibility Index scores were recorded for Chichen Itza/Maya tourism and Cordillera Indigenous tourism, both of which relied on globally recognizable destination-level search proxies. This pattern suggests that online consumer awareness may be driven less by the visibility of Indigenous-led tourism enterprises and more by the strength of well-known heritage, archaeological, landscape, or regional destination brands.
This distinction is important for the Special Issue focus on digital marketing and consumer behavior. Search engines, social media, and online tourism portals influence what potential visitors encounter during early information search and destination evaluation (Xiang & Gretzel, 2010). However, a destination may be highly searchable because of its heritage reputation while Indigenous communities, cultural protocols, knowledge systems, and enterprises connected to that destination remain less visible in the digital tourism economy. Digital marketing should therefore distinguish destination-brand visibility from community-controlled Indigenous cultural tourism visibility.
4.2. Digital Visibility Does Not Automatically Translate into Tourism-Growth Evidence
The relationship between the Digital Visibility Index and the Tourism Growth Evidence Score was very weak in this exploratory sample (r = 0.022). This finding suggests that higher online search visibility is not necessarily associated with stronger documented tourism-growth evidence. Google Trends captures relative public search interest, whereas the tourism-growth evidence score captures the availability and quality of official or association-based tourism statistics.
For consumer-behavior research, this result matters because online search interest may reflect awareness, curiosity, or destination-brand salience, but not necessarily participation in Indigenous-led tourism experiences. Cases such as Canada, Australia, Aotearoa New Zealand, and the United States scored strongly on tourism-growth evidence because they had Indigenous-specific or Indigenous-sector statistical indicators. In contrast, highly visible heritage destinations sometimes depended on regional, destination, or national proxy indicators. Digital visibility and statistical visibility are therefore not the same.
4.3. Institutional Support and Indigenous-Specific Data Strengthen Responsible Marketing
The strongest overall development scores were observed among Native American tourism, Indigenous tourism Canada, Maori tourism, and Aboriginal tourism Australia. These cases were not necessarily the highest in Google Trends search interest, but they had stronger institutional support, clearer Indigenous tourism-sector representation, and stronger tourism-growth evidence. This pattern suggests that responsible cultural tourism marketing is more robust when digital promotion is supported by Indigenous tourism associations, government-recognized programs, official reporting systems, and sector-specific data.
The moderate positive association between the Tourism Growth Evidence Score and the Sustainability Support Index (r = 0.661) suggests that cases with stronger documented tourism metrics also tended to have stronger institutional or ethical support structures. This interpretation aligns with Indigenous data governance scholarship, which emphasizes that Indigenous peoples should have authority over data collection, ownership, interpretation, and use (Carroll et al., 2019, 2020). For cultural tourism marketing, the implication is that data-driven promotion should not be separated from cultural authority and ethical representation.
4.4. Sustainability Support as a Marketing Trust Signal
The Sustainability Support Index was high across most cases, indicating that the selected cases generally had some form of policy, ethical, heritage, cultural, or institutional support linked to sustainability. These support structures can function as trust signals for cultural tourists who seek authentic, respectful, and responsible experiences. However, a high sustainability score should not be interpreted as proof that sustainability is fully implemented on the ground.
In this study, sustainability support was measured through available secondary indicators such as ethical tourism guidelines, heritage recognition, policy support, certification or authenticity systems, and cultural landscape protection. These indicators show enabling structures but do not directly measure benefit distribution, community control over tourism narratives, visitor conduct, or protection from commodification. These issues remain central to Indigenous tourism scholarship because community benefit, justice, cultural continuity, and local control are often more meaningful than aggregate visitor numbers alone (Harbor & Hunt, 2021; Taylor, 2017).
4.5. Implications for Digital Marketing and Consumer Behavior in Cultural Tourism
The findings have several implications for cultural tourism stakeholders in the digital age. First, destination marketers should move beyond generic heritage branding and make Indigenous-led enterprises, cultural protocols, visitor responsibilities, and community benefits more visible in official online channels. Second, digital marketing should support informed consumer choice by explaining what makes an experience Indigenous-led, culturally respectful, and locally beneficial. Third, tourism agencies should connect online campaigns with clear data systems, so that visibility is matched by evidence of tourism participation, revenues, employment, and community outcomes.
Fourth, digital platforms, tourism businesses, and hospitality providers should integrate ethical tourism guidelines into booking paths, visitor education, itineraries, and destination content. The consumer decision process in cultural tourism should not be treated only as a conversion funnel; it should also be treated as an opportunity to shape respectful expectations and responsible behavior. Fifth, future marketing research should examine online reviews, ratings, user-generated content, social media storytelling, virtual or augmented cultural interpretation, and generational differences, especially among digitally native travelers such as Generation Z. These topics are directly aligned with the Special Issue focus but were beyond the scope of the present secondary-data study.
4.6. Practical Typology for Cultural Tourism Marketing
The typology can be used as a diagnostic tool for tourism planning. High digital visibility / high sustainability support cases can focus on improving Indigenous-specific data and ensuring that visible destination brands do not overshadow community narratives. Low digital visibility / high sustainability support cases may benefit from improved digital storytelling, search optimization, official tourism pages, and Indigenous-led destination branding. Cases with strong ethical guidelines but weaker comparable visitor evidence may prioritize public reporting systems that document outcomes without compromising cultural authority or data sovereignty.
The typology should not be read as a ranking of cultural quality or authenticity. Rather, it identifies where digital marketing systems, consumer-facing visibility, tourism evidence, and sustainability support are aligned or misaligned. This diagnostic use is especially relevant for cultural tourism in the digital age because digital visibility can attract attention quickly, while governance, trust, and responsible visitor behavior require longer-term institutional support.
4.7. Limitations and Future Research
The findings must be interpreted with caution. The study used only 12 cases and relied on publicly available secondary data. Indicators were not fully standardized across countries because Indigenous tourism is reported differently across national and regional systems. Some cases had Indigenous-specific economic or visitor statistics, while others required national, regional, destination-level, or heritage-site proxies. Google Trends data were also sensitive to keyword selection; in several cases, original Indigenous tourism search terms returned insufficient data and had to be replaced with broader cultural or destination-level terms.
The study also does not measure individual consumer behavior directly. It uses digital visibility as a proxy for potential online information-search interest, but it does not examine motivations, emotions, satisfaction, trust, loyalty, purchase intention, or generational differences. Future studies should combine secondary data with surveys, experiments, interviews, netnography, online review analysis, social media content analysis, and Indigenous-led validation of indicators. Any future mixed-methods extension should follow Indigenous data governance principles by clarifying consent, authority to control, collective benefit, responsibility, and ethical use of data (Carroll et al., 2019, 2020).