2. Literature Review and Hypotheses Setting
The academic literature on cultural tourism, architectural heritage, environmental psychology, and emotional responses to architecture provides the conceptual foundation for this study. Although each of these fields has produced important theoretical and empirical advances, a gap persists in understanding much better how tourists emotionally engage with architectural heritage—particularly when emotional responses are measured through emerging technologies such as automated facial-expression recognition. As Hosany and Gilbert (2010) argue, tourist experiences extend far beyond the physical act of visiting a place; they involve emotional, psychological, and multisensory dimensions that shape how individuals interpret and interact with cultural environments. Emotions, therefore, function not as peripheral reactions but as core drivers influencing both immediate impressions and long-term destination perceptions and images (Hosany, Prayag, Deesilatham, & Odeh, 2015).
Heritage tourism research has expanded significantly in recent years, emphasizing how visitors engage with historical and cultural landmarks (Bastiaansen et al., 2018; Flavián, Ibáñez-Sánchez, & Orús, 2021; Graziano & Privitera, 2020; Kang et al., 2020; Kim, Lee, & Jung, 2020; Lakshmi & Ganesan, 2010; Authors, 2023; Trang et al., 2023; Yuce et al., 2020). In this context, architectural heritage represents a particularly powerful stimulus due to its ability to evoke aesthetic, symbolic, affective, and identity-based reactions (Shi et al., 2021). Recent studies highlight that heritage sites can trigger a broad spectrum of emotions—from admiration, awe, and nostalgia to discomfort, fear, or sadness—depending on the architectural style, historical context, and personal associations of the viewer (Battini et al., 2024; Authors, 2023). These emotional responses have been shown to influence satisfaction, attachment, and behavioral intentions such as revisitation or recommendation (Li et al., 2024).
Despite these insights, the literature remains limited in explaining how specific architectural elements produce emotional reactions, and even fewer contributions have incorporated objective measurement techniques. Traditional tools such as surveys or interviews often fail to capture spontaneous, low-intensity, or unconscious emotional expressions. In contrast, facial-recognition technologies can capture fine-grained emotional responses in real time, providing a more accurate and ecologically valid representation of how individuals emotionally experience architectural environments (Poyraz et al., 2024; Weismayer & Pezenka, 2024).
Environmental psychology offers a complementary perspective by examining how built environments shape human perception, behavior, and emotion. Architectural aesthetics—including the verticality of Gothic cathedrals, the symmetry of Renaissance façades, or the ornamental richness of Baroque structures—have been linked to differentiated emotional reactions influenced by personal, cultural, and contextual factors (Moon & An, 2024; Authors, 2023). Yet, as multiple scholars note, much of the literature still relies on subjective or retrospective self-report techniques, which may overlook the immediacy and dynamism of emotional experience (Wang et al., 2024). This limitation underscores the need for methodological innovation capable of capturing both conscious and unconscious emotional activation.
Parallel to these developments, the digitalization of architectural heritage has gained traction in research and practice. Digital modeling and virtual reconstructions support preservation efforts, expand educational possibilities, and enable immersive tourism experiences (Fascia et al., 2024). When combined with automated facial-expression analysis, these technologies permit unprecedented precision in studying emotional engagement with architectural spaces, strengthening the analytical depth of heritage tourism research (Weismayer & Pezenka, 2024).
Recent contributions demonstrate the potential of integrating technological tools into affective heritage research. Studies using facial-expression recognition reveal subtle emotional reactions that traditional methods may overlook, offering a more nuanced understanding of how individuals connect with cultural environments (Rawnaque et al., 2020). Such insights are particularly relevant for heritage conservation, museum and exhibit design, tourism experience development, and destination management (Rucka & De Cock, 2024).
A well-established body of literature also links emotional responses to the formation of destination image. Emotional activation has been shown to shape the cognitive and affective components of destination image (Beerli-Palacio & Martín-Santana, 2017; Elliot & Papadopoulos, 2016; Hosany, Martin, & Woodside, 2021; Huete-Alcocer et al., 2019; Kani et al., 2017; Lai, Wang, & Khoo-Lattimore, 2020). Hosany, Ekinci, and Uysal (2006) found that destination personality is significantly related to destination image, with emotional components explaining most of the variance in personality dimensions. These findings underscore the importance of emotions not only for interpreting heritage environments but also for effectively promoting and managing cultural destinations.
By incorporating facial-recognition technologies, the present study contributes to the broader academic debate on emotional engagement in heritage tourism and expands the methodological toolkit available for analyzing affective responses in built environments (Authors, 2021). Prior literature suggests that emotional reactions are shaped by both individual factors—such as personality, lifestyle, prior experience, and socio-demographics—and broader normative or social contexts (Izaguirre-Torres et al., 2020). Together, these factors interact with sensory stimuli, activating the nervous system and triggering cognitive processes that lead to emotional states guiding decision-making and behavioral responses (Garczarek-Bąk et al., 2021; Authors, 2023).
Taken together, the reviewed literature highlights the need to explore architectural heritage through the lens of emotional response and demonstrates the potential of advanced technologies to uncover previously unobserved dimensions of the visitor experience. The conceptual relationships emerging from this body of work are summarized in
Figure 1, which illustrates the proposed emotional-processing model underlying visitor responses to architectural heritage.
Historical and ornamental architectural styles—including Gothic, Baroque, and Renaissance—are characterized by dramatic ornamentation, monumental scale, verticality, equilibrium, and rich symbolic meaning, often eliciting intense emotions such as awe, surprise, admiration, and fear due to their sensory richness and historical resonance (Li et al., 2024; Battini et al., 2024; Cai et al., 2023; Caniato & Caniato, 2023; Cusumano, 2024; Wang et al., 2024). In contrast, Modernist and Contemporary architectural styles emphasize simplicity, functional clarity, minimal ornamentation, and openness, generally generating calmer affective states such as tranquility, neutrality, or mild happiness (Ren & Djabarouti, 2023; Fascia et al., 2024; Moon & An, 2024; Zolotovskiy, 2023). Given these marked differences in emotional elicitation, stronger and more intense emotional responses are expected for older architectural styles compared to their modern counterparts, with older styles (Baroque, Renaissance, and Gothic) evoking emotions such as surprise and fear, whereas Modernist and Contemporary styles will be associated with happiness and neutrality. Therefore, the following hypothesis is established:
H1: older architectural styles (Baroque, Renaissance, and Gothic) will evoke stronger emotional responses—particularly surprise and fear—than Modernist and Contemporary styles, which will be associated with calmer emotions such as happiness and neutrality.
Different structures carry distinct symbolic, functional, and experiential meanings. Churches and other sacred buildings often evoke heightened emotional states—such as awe, reverence, or tranquillity—due to their historical, cultural, and spiritual significance (Caniato & Caniato, 2023; Higuera-Trujillo et al., 2021; Shi et al., 2021; Walter, 2023). In contrast, urban structures such as streets, squares or façades tend to generate more moderate emotions associated with daily use or social interaction (Ren & Djabarouti, 2023). Architectural features such as scale, lighting, materiality, and ornamentation further modulate emotional responses (Walter, 2023). Therefore, the next hypothesis is set:
H2: Emotional responses to architectural heritage will vary significantly depending on the type of architectural asset. Historical Religious architecture, such as cathedrals or churches, elicits more intense emotional responses than historical civil architecture, such as streets, bridges, squares, quarters or façades.
Research also shows that men and women may perceive, express, and regulate emotions differently within cultural contexts. These differences stem from biological, cognitive, and sociocultural mechanisms that shape emotional sensitivity and regulatory strategies (Fischer et al., 2018; Goubet & Chrysikou). Individuals who more effectively reappraise or restructure negative stimuli tend to demonstrate greater flexibility in managing emotions in complex environments such as heritage sites (Giuliani & Gross, 2007; Gross & John, 2003). Consequently, gender is expected to moderate emotional responses to architectural stimuli (Frontiers in Psychology, 2019) and the following hypothesis is proposed:
H3: Men and women have different emotional responses to architectural heritage.