Submitted:
07 March 2026
Posted:
09 March 2026
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Abstract
Keywords:
1. Introduction
1.1. Background
1.2. Problem Statement and Significance
1.3. Research Gap and Justification
1.4. Research Questions and Objectives
2. Literature Review
2.1. Theoretical Foundations
2.2. The Rhetoric of Virtue
2.3. Experience and Impact on the Organization by the Employees
2.4. Research Gaps & Synthesis
3. Methodology
3.1. Research Philosophy and Approach
3.2. Research Design
3.3. Sampling Strategy
3.4. Data Collection
3.5. Data Analysis
3.6. Semi-Structured Interview Guide
- Section A (Background & context) entailed the roles, tenure, and exposure of the participants to the communication of leadership.
- Section B (Leadership Communication Patterns): The section examined leadership communication of values and ethics and how the participants perceived these communications as authentic or strategic.
- Section C (Value-Behaviour Gaps) looked into the discrepancies between rhetoric and behaviour of the leaders, and the impact of those gaps on the employees emotionally and socially.
- Section D (Organizational Culture and Employee Experience) was exploring more about the cultural responses more generally, such as trust, morale, and silent or vocal patterns of responses.
- Section E (Coping Mechanisms and Outcomes): The importance of this section was on the way employees reacted to perceived hypocrisy and the impact of contradictions on long-term motivation, trust and engagement at the workplace.
- Can you briefly describe your role and responsibilities in the organization?
- How long have you been with this organization, and how has leadership communication evolved during this time?
- Which organizational values are the most common values that are laid stress by leadership?
- How do leaders typically communicate organizational values and ethics (e.g., policies, speeches, campaigns)?
- Do you feel their communication is clear, consistent, and genuine? Why or why not?
- In your view, do leaders use ethical language more for inspiration or for control?
- How often do you feel leaders’ ethical messages align with organizational decision-making (e.g., promotions, resource allocation)?
- Can you recall a moment when leadership’s communication positively influenced your motivation or trust?
- Have you witnessed leaders behaving in ways that contradict the values they promote?
- If yes, what specific examples stand out to you?
- How did such contradictions make you feel as an employee?
- Do employees openly discuss these contradictions, or are they ignored/hidden?
- How frequent do you think such inconsistencies are within your organization?
- How would you describe the current organizational culture (e.g., supportive, distrustful, competitive, collaborative)?
- How do employees generally react when leadership actions don’t match their words?
- Have you observed changes in trust levels or morale because of leadership inconsistencies?
- To what extent do you feel the organization encourages honesty and voice when employees notice gaps between values and actions?
- How do you personally cope when you experience contradictions between leaders’ rhetoric and behaviour?
- What long-term effects do you believe these contradictions have on employee motivation, trust, or performance?
- In your opinion, how does leadership authenticity (or lack thereof) shape the organization’s overall success and reputation?
3.7. Ethical Considerations
4. Finding and Results
4.1. Demographics of Participants
4.2. Theme 1: “The Virtue Costume” Strategic Moral Positioning
4.2.1. Ethical Language as Performance
“Every town hall begins with such words like honesty and fairness, but at the end of the week, these words have no meaning in reality. (P03)
“Everywhere are emails and posters and speeches the language of values. However, it is a performance to outsiders, like in the case of us, indoors, we feel it is a show for outsiders.
“Ethics appears when they are required to make sacrifices, but not when leadership is making decisions regarding their own benefits.
“They make all such choices as those related to integrity, but it is all about preserving their image before the stakeholders. (P10)
“The code of ethics can be seen as a marketing tool at times. It is read out in press releases than actual meetings. (P11)
“When leaders address values it sounds corny, practiced. However, in reality, I observe decisions taken out of fear and thus contrary to the same principles. (P13)
“Sustainability is a buzzword everybody is talking about but once budgets are slender sustainability is quick to fade away (P14)
“They do not lie but, pretending that the language of ethics is a costume that they have on when cameras are present” (P16)
“Our CEO keeps on preaching about the need to do the right thing, however, the instant the profits are at stake that whole phrase fades away. Like he is wearing a mask that slips the second money is involved on the table” (P07).
4.2.2. Moral Justification Mechanisms
They never used a worse term than optimizations, layoffs were now called realignments. It felt dishonest.” (P02)
Loss of benefits was a move that was described as an empowerment measure. Frankly speaking, it simply offended our intelligence (P06)
When the company withdrew in a local project, they claimed that it was to protect our long term vision. For us, it just meant no jobs.” (P09)
Their favourite was to make comparisons, they would say, it is a good thing we are not closing as other people. That does not make my reduction of pay any better. (P12)
Any unpopular decision was packaged as an ineptitude of somebody else regulators, clients, shareholders. Leaders were never owners of their decisions (P14).
The framing makes one feel guilty, which is difficult to dispute when you are left with the scraps to be thankful, as (P18) says.
It was universally known that the board was the final authority but they gave us the impression that their hands were bound. It was a convenient excuse.” (P20)
The idiom was never uncultured, yet the fact was savage. It compelled us to repeat stories which we had not even believed in. (P22)
4.3. Theme 2: “Branding the Self as the Company”, Identity Fusion
4.3.1. Personal-Organizational Values Conflation
“All the statements in the wall were nothing but his words. It was not our problem; it was his problem.” (P02)
“When the company refers to the issue of innovation, it is merely the pet idea of the CEO being reused.” (P05)
“The reason why awards were selected was not based on the meaning behind the award to the company, but on the appearances based on his own resume.” (P07)
“It was like being a servant of his image, not of an organization with its culture.” (P10)
“It was not consultative in making decisions. These were the extensions of the personality of the CEO.” (P13)
“Sometimes I used to joke that the company should be re-named as after him because it was functioning as such.” (P16)
“Any form of resistance was met with disloyalty. It was not business performance it was simply a reflection of his worldview.” (P19)
“The company turned into the reflection of his ego - and we were all forced to live within that reflection.” (P22)
4.3.2. Marketing Ethics as Competitive Advantage
“We had a slick brochure which was our sustainability report, but at the office, the printer never stopped working.” (P02)
“Each and every investor meeting had a new moral motto. It was comparable to donning costumes according to the listeners.” (P05)
“They used to talk about how we were inclusive but the leadership team has always been the five people during a decade.” (P08)
“Promotions within the company spoke otherwise, as at conferences we were crusaders of fairness.” (P10)
“It seemed like a script, not a belief and when they were told to say the values of the company in all presentations, they had to reiterate the same”. (P13)
“The sales pitch was a morality story. Customers purchased it but each day the staff could see through it.” (P14)
“In the situation where I questioned the difference between words and deeds, the answer turned out to be: Not to spoil the brand.” (P17)
“It was not in an attempt to live the values but selling them. That was the real business.” (P22)
4.4. Theme 3: “Cynicism Contagion” Cultural Deterioration
4.4.1. Trust Erosion Patterns
“I initially gave them a benefit of the doubt. At this point I simply imagine them saying anything that looks good.” (P03)
“And each contradiction eats you through. It is not a kind of betrayal, but death by a thousand cuts.” (P05)
“I have ceased to raise ideas at meetings and sat down silent why bother when nobody is honest.” (P07)
“As soon as the trust is lost, all the messages become fake, however much they may sound honest.” (P09)
“When we had time free we volunteered on additional projects. Now, individuals perform mere minimum in order to save themselves.” (P12)
“It was not only disappointment but weariness continuously awaiting the distance between words and deeds.” (P16)
“I ceased to commit anything into this place emotionally. I work, but I lost my allegiance to my job.” (P18)
“Trust does not corrupt in one day. It is like the undress one bit at a time until there is nothing left of it.” (P21)
4.4.2. Development of Collective Cynicism
“Cynicism was the safest language to use - we were making jests because we could not object.” (P04)
“Initially it was rumours, then it was the rule: do not believe what they say, only watch what they do.” (P06)
“In the lunchroom, we used laughter as a coping mechanism but they were bitter underneath.” (P08)
“It becomes more of a play when the leadership is a show and the employees determine their own script, which is mainly sarcasm.” (P10)
“I ceased to provide solutions. Why submit ideas, knowing that they will be overlooked or even stolen by another individual?” (P12)
“Foot stomping was a sort of passive resistance. We were aware that they had detected it, but they could not refer to it as insubordination.” (P13)
“Anybody who comes in soon understands how to laugh at us or lose the appearance of fooling around. Cynicism is something the culture teaches quickly.” (P15)
“The more time you stay the more your hope wanes. To survive is to be absorbed with the crowd of cynics.” (P17)
4.5. Cross-Cutting Patterns and Connections.
“The speech of ideals was another mask. We were all aware that it was acting and not belief.” (P03)
“In larger companies, it was more like a full theatre production; in other smaller ones, it was the same script, only played but more quietly.” (P05)
“Each department had its spin finance accused regulators, education slogans on display. The game was the same.” (P07)
“Young hires gave up faster. On the first day, they could see the mask and did not engage anymore.” (P09)
“In the case of the senior employees, we would go through the motions but the fire would be gone. “(P11)
Cynicism like smoke in a room came around. You had no chance of not breathing it in. (P13)
“A culture that was vacuolized due to the never-ending discrepancy between the word and the deed.” (P15)
“Ethics no longer inspired at some point. It was frozen background noises we were all deafening.” (P16)
5. Discussion
5.1. Interpretation of Findings
5.2. Theoretical Contributions
5.3. Practical Implications
5.4. Employee Mental Health: Psychological Consequences of Narcissistic Ethical Rhetoric
5.4.1. Moral Trauma and Psychological Suffering
5.4.2. Burnout Syndrome in Employees Who Were Subjected to Ethical Dissonance
5.4.3. Anxiety, Hypervigilance, and the Neuroscience of Psychological Safety
5.4.4. Depression, Identity Loss and Existential Disengagement
5.4.5. The Social Contagion of Mental Health Decadency
5.4.6. Clinical Health Psychology Recommendations for Practice
5.5. Limitations
6. Conclusions
6.1. Summary of Key Findings
6.2. Implications for Theory and Practice
6.3. Recommendations
6.4. Final Reflections
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| Dimension | Narcissistic Leadership Theory | Ethics of Change in Leadership | Relevance to This Study |
|---|---|---|---|
| Core Premise | Leaders driven by grandiosity & self-interest use charisma to acquire and sustain power | Authentic leaders align moral character with visible ethical management practices | Narcissistic leaders mimic the language of ethics without enacting its substance |
| Key Construct | Impression management; identity fusion; moral disengagement | Moral manager vs moral person dichotomy; authentic value alignment | Ethical rhetoric weaponized as impression management strategy |
| Organizational Outcome | Trust erosion, cynicism, cultural deterioration, subordinate harm | Sustainable trust, ethical climate, genuine follower commitment | Cynicism contagion: rhetoric–reality gap drives collective disengagement |
| Employee Impact | Psychological contract violation; moral injury; burnout | Value alignment fosters engagement, identity security, and well-being | Three themes map empirically to framework predictions: Virtue Costume, Identity Fusion, Cynicism |
| Key Theorists | Rosenthal & Pittinsky (2006)¹ ⁴⁸; Braun et al. (2025)⁵; Williams (2025)¹⁹ | Faherty & Clinton (2025)²⁰; Griep et al. (2021)²¹ | AlOwais & Suliman (2025)¹ — LDT cascades; this study extends to rhetoric |
| Variable | Category | n (%) | Organizational Size | n (%) |
|---|---|---|---|---|
| Gender | Male | 14 (58.3%) | Large (>2,500 employees) | 7 (29.2%) |
| Female | 10 (41.7%) | Medium (500–2,000) | 10 (41.7%) | |
| Age Group | 25–35 years | 8 (33.3%) | Small (<300) | 7 (29.2%) |
| 36–45 years | 10 (41.7%) | Role Level | n (%) | |
| 46–58 years | 6 (25.0%) | Senior/Managerial | 9 (37.5%) | |
| Tenure | <3 years | 6 (25.0%) | Mid-level Professional | 11 (45.8%) |
| 3–10 years | 10 (41.7%) | Frontline Staff | 4 (16.7%) | |
| >10 years | 8 (33.3%) | Total Participants | 24 (100%) |
| Theme | Sub-theme | Core Mechanism | Representative Quote | Participant % |
|---|---|---|---|---|
| Theme 1: The Virtue Costume | Ethical Language as Performance | Leaders deploy moral vocabulary in public communications while private decisions contradict stated values | “It feels like a show staged for outsiders” (P05) | 21/24 (87.5%) |
| Moral Justification Mechanisms | Euphemistic labeling, displacement of responsibility, advantageous comparison used to legitimize harm | “We weren’t firing people, we were ‘rightsizing’” (P03) | 19/24 (79.2%) | |
| Theme 2: Branding the Self as the Company | Personal-Organizational Conflation | Leader identity fused with organizational mission; dissent equated with disloyalty | “It felt like we were employees of his image” (P10) | 22/24 (91.7%) |
| Marketing Ethics as Advantage | Ethical branding weaponized for external reputation; internal contradictions normalized | “It was ethics on demand. The message changed depending on who was listening” (P11) | 20/24 (83.3%) | |
| Theme 3: Cynicism Contagion | Trust Erosion Patterns | Three-stage progression: cognitive dissonance → skepticism → disengagement | “Trust doesn’t break overnight. It unravels piece by piece” (P21) | 24/24 (100%) |
| Collective Cynicism Development | Social contagion spreads distrust through informal peer networks; subcultures of sarcasm emerge | “Newcomers quickly learn — either laugh with us or risk being seen as naïve” (P15) | 22/24 (91.7%) |
| Leadership Mechanism | Psychological Process | Mental Health Consequences | Organizational Implications |
|---|---|---|---|
| Virtue Costuming (Ethical Rhetoric) | Moral injury; cognitive dissonance; violation of psychological contract | Moral injury symptoms (guilt, shame, existential distress); chronic occupational stress; sleep disturbances | Increased absenteeism; reduced ethical voice; erosion of institutional integrity culture |
| Identity Fusion (Leader–Organization Merging) | Identity threat; loss of professional autonomy; suppression of authentic self | Depressive symptomatology; learned helplessness; diminished self-efficacy and self-esteem; existential disengagement | Loss of intellectual diversity; conformism; talent exodus; institutional reputation damage |
| Cynicism Contagion (Peer Network Spread) | Emotional contagion; collective demoralization; normalization of disillusionment | WHO-recognized burnout (exhaustion, cynicism, reduced efficacy); subclinical and clinical anxiety; system-wide psychological distress | Organizational culture collapse; elevated turnover; systemic productivity decline; diminished student/stakeholder experience |
| Hypervigilance (Threat-Monitoring Adaptation) | Chronic amygdala activation; cognitive overload; suppression of prefrontal reasoning | Generalized Anxiety Disorder (GAD) symptoms; PTSD-adjacent responses; cardiovascular and immune consequences of chronic cortisol elevation | Impaired decision-making; suppressed innovation; increased medical leave and healthcare costs for organization |
| Level | Recommendation | Strategy / Mechanism | Expected Outcome |
|---|---|---|---|
| Organizational Governance | Embed real-time ethical audits and 360° values assessments | Independent ethics committees; anonymous whistleblowing systems; regular culture surveys | Early detection of rhetoric–practice gaps; accountability structures that deter cynicism |
| Leadership Development | Reorient leadership programs toward authentic self-awareness and moral courage | Narcissism screening in selection; psychometric integrity testing; coaching on humility and ethical congruence | Reduced frequency of manipulative leadership; increased follower trust and engagement |
| Clinical / HR Practice | Deploy clinical health psychologists in consultative roles within HEIs | MBI / PHQ-9 / GAD-7 / MISS screening; ACT-based individual therapy; narrative therapy for identity repair | Earlier intervention for burnout, moral injury, and anxiety; reduced clinical escalation |
| Employee Empowerment | Create psychological safety structures and peer-support ethical alignment groups | Guaranteed non-retaliation policies; moral resilience training; peer mentoring networks | Reduced cynicism contagion; increased ethical voice; higher organizational resilience |
| Future Research | Longitudinal and cross-cultural studies on narcissistic leadership and mental health | Development and validation of NLMHIS; multicultural comparative designs; mixed-methods approaches | Robust evidence base for clinical and organizational interventions; generalizability of findings |
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