Submitted:
19 January 2026
Posted:
21 January 2026
You are already at the latest version
Abstract
Keywords:
Introduction
- An empirical assessment of the unique contribution of quiet and passive quitting to explaining burnout within a single, coherent latent model;
- A proposal for framing the phenomena of quiet and passive quitting within the logic of job demands–resources models, allowing for more precise design of organizational interventions tailored to the observed withdrawal profile.
Literature Review
- − engagement and burnout – QQ is often interpreted as a manifestation of declining engagement (Kahn, 1990) and as a response to high demands and insufficient job resources (Schaufeli & Bakker, 2004);
- − psychological contract breach – a meta-analytic review on psychological contract breach shows that violations of the psychological contract reduce job satisfaction and organizational citizenship behaviors (OCBs), while increasing turnover intentions. Quiet quitting can be seen as a form of neglect or withdrawal that emerges after unmet expectations (Zhao et al., 2007);
- − EVLN (exit–voice–loyalty–neglect) – the EVLN model describes four typical employee responses to job dissatisfaction: exit, voice, loyalty, and neglect. This framework helps to understand how individuals respond to unmet expectations -ranging from actively seeking solutions to passively withdrawing engagement (Rusbult et al., 1988);
- − OCB and performance – if quiet quitting entails a withdrawal from engaging in organizational citizenship behaviors (OCBs), then meta-analytic findings suggest potential negative consequences of such behavior for team functioning and overall organizational effectiveness. A reduction in OCBs may weaken collaboration, knowledge sharing, and a climate of mutual support (Podsakoff et al., 2009).
Methodology
- − 1 – Strongly disagree
- − 2 – Rather disagree
- − 3 – Neither agree nor disagree
- − 4 – Rather agree
- − 5 – Strongly agree
- − 1 – Strongly disagree
- − 2 – Rather disagree
- − 3 – Rather agree
- − 4 – Strongly agree
-
Development of the measurement model – creation of three latent variables:
- −
- Quiet quitting – a latent variable represented by seven items from the QQS scale, which allow for the measurement of conscious and controlled reduction of engagement in work tasks;
- −
- Passive quitting – a latent variable represented by seven items from the PQS scale, which allow for the measurement of reduced engagement in work that does not result from a conscious decision;
- −
- Occupational burnout – a latent variable reflected by 16 items from the OLBI scale.
- Development of the structural model – defining the causal relationships between the latent variables. The model assumes that the level of occupational burnout (OB) is directly explained by the levels of quiet and passive quitting. This relationship can be represented in the form of the following regression equations:
- − , represent the strength and direction of the influence of the independent variables on occupational burnout,
- − represents the error term.
Research Results
- − PQS1 = 1 PQ + ε1
- − PQS2 = 1.041 PQ + ε2
- − PQS3 = 1.013 PQ + ε3
- − PQS4 = 1.023 PQ + ε4
- − PQS5 = 1.033 PQ + ε5
- − PQS6 = 1.106 PQ + ε6
- − PQS7 = 1.091 PQ + ε7
Summary
References
- Aiken, L. H., Lasater, K. B., Sloane, D. M., Pogue, C. A., Fitzpatrick Rosenbaum, K. E., Muir, K. J.,... & US Clinician Wellbeing Study Consortium. (2023). Physician and nurse well-being and preferred interventions to address burnout in hospital practice: Factors associated with turnover, outcomes, and patient safety. JAMA Health Forum, 4 (7), e231809. Jurnal Ekonomi dan Bisnis Digital, 2(1), 265-271. [CrossRef]
- Anand, A., Doll, J., & Ray, P. (2024). Drowning in silence: a scale development and validation of quiet quitting and quiet firing. International Journal of Organizational Analysis, 32(4), 721-743. [CrossRef]
- Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of managerial psychology, 22(3), 309-328. [CrossRef]
- Kristensen, T. S., Borritz, M., Villadsen, E., & Christensen, K. B. (1999). Copenhagen Burnout Inventory. Work & Stress. [CrossRef]
- Bernuzzi, C., Paganin, G., Petrilli, S., & Margheritti, S. (2025). Old trends in new clothing? Exploring the quiet quitting phenomenon through a scoping review. Current Psychology, 1-21. [CrossRef]
- Bianchi, R., Schonfeld, I. S., & Laurent, E. (2015). Burnout–depression overlap: A review. Clinical psychology review, 36, 28-41. [CrossRef]
- Bordoloi, S., Sharma, A., & Dhar, R. L. (2025). Leveraging SOR theory to understand quiet quitting: systematic insights from existing research. Management Review Quarterly, 1-30. [CrossRef]
- Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied psychology, 86(3), 499.
- Galanis, P., Katsiroumpa, A., Vraka, I., Siskou, O., Konstantakopoulou, O., Moisoglou, I.,... & Kaitelidou, D. (2023). The quiet quitting scale: Development and initial validation. AIMS Public Health, 10(4), 828.
- Halbesleben, J. R., & Demerouti, E. (2005). The construct validity of an alternative measure of burnout: Investigating the English translation of the Oldenburg Burnout Inventory. Work & stress, 19(3), 208-220. [CrossRef]
- Harris, L. C. (2025). Commitment and quiet quitting: a qualitative longitudinal study. Human Resource Management, 64(2), 565-582. [CrossRef]
- Harter, J. (2022). Is quiet quitting real. Gallup. com. https://www.celynarden.com/uploads/2/0/1/3/2013557/is_quiet_quitting_real_.pdf.
- Haslam, A., Tuia, J., Miller, S. L., & Prasad, V. (2024). Systematic review and meta-analysis of randomized trials testing interventions to reduce physician burnout. The American journal of medicine, 137(3), 249-257. [CrossRef]
- Hodkinson, A., Zhou, A., Johnson, J., Geraghty, K., Riley, R., Zhou, A.,... & Panagioti, M. (2022). Associations of physician burnout with career engagement and quality of patient care: systematic review and meta-analysis. bmj, 378. [CrossRef]
- Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of management journal, 33(4), 692-724. [CrossRef]
- Kline, R. B. (2023). Principles and practice of structural equation modeling. Guilford Publications.
- Koutsimani, P., Montgomery, A., & Georganta, K. (2019). The relationship between burnout, depression, and anxiety: A systematic review and meta-analysis. Frontiers in psychology, 10, 429219. [CrossRef]
- Li, L. Z., Yang, P., Singer, S. J., Pfeffer, J., Mathur, M. B., & Shanafelt, T. (2024). Nurse burnout and patient safety, satisfaction, and quality of care: a systematic review and meta-analysis. JAMA network open, 7(11), e2443059-e2443059. [CrossRef]
- Mahand, T., & Caldwell, C. (2023). Quiet quitting–causes and opportunities. Business and Management Research, 12(1), 9-19. [CrossRef]
- Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of psychology, 52(2001), 397-422. [CrossRef]
- Moczydłowska, J. M. (2024). Quiet quitting as a challenge for human capital management–the results of qualitative research. Zeszyty Naukowe. Organizacja i Zarządzanie/Politechnika Śląska. http://dx.doi.org/10.29119/1641-3466.2024.199.33.
- Moczydłowska, J. M. (2024). Quiet Quitting in Generation Z Employees: The Managerial Perspective in the Human–Centric Business Era. Human Resource Management/Zarzadzanie Zasobami Ludzkimi, 160(6).
- Nowak, M. (2026). Spadek zaangażowania organizacyjnego – ciche i bierne odchodzenie. Polskie Towarzystwo Ekonomiczne (in progress).
- Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of applied Psychology, 94(1), 122. [CrossRef]
- Reis, D., Xanthopoulou, D., & Tsaousis, I. (2015). Measuring job and academic burnout with the Oldenburg Burnout Inventory (OLBI): Factorial invariance across samples and countries. Burnout research, 2(1), 8-18. [CrossRef]
- Rusbult, C. E., Farrell, D., Rogers, G., & Mainous III, A. G. (1988). Impact of exchange variables on exit, voice, loyalty, and neglect: An integrative model of responses to declining job satisfaction. Academy of Management journal, 31(3), 599-627. [CrossRef]
- Salvagioni, D. A. J., Melanda, F. N., Mesas, A. E., González, A. D., Gabani, F. L., & Andrade, S. M. D. (2017). Physical, psychological and occupational consequences of job burnout: A systematic review of prospective studies. PloS one, 12(10), e0185781. [CrossRef]
- Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(3), 293-315. [CrossRef]
- Talukder, M. F., & Prieto, L. (2025). A “quiet quitting” scale: development and validation. International Journal of Organizational Analysis, 33(6), 1487-1510. [CrossRef]
- Toska, A., Dimitriadou, I., Togas, C., Nikolopoulou, E., Fradelos, E. C., Papathanasiou, I. V.,... & Saridi, M. (2025). Quiet quitting in the hospital context: investigating conflicts, organizational support, and professional engagement in Greece. Nursing Reports, 15(2), 38. [CrossRef]
- West, C. P., Dyrbye, L. N., & Shanafelt, T. D. (2018). Physician burnout: contributors, consequences and solutions. Journal of internal medicine, 283(6), 516-529. [CrossRef]
- WHO. (2019). Burn-out an "occupational phenomenon": International Classification of Diseases. World Health Organization. 28 May 2019. https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases.
- Xu, H., Yuan, Y., Gong, W., Zhang, J., Liu, X., Zhu, P.,... & Jiao, J. (2022). Reliability and validity of the Chinese version of Oldenburg Burnout Inventory for Chinese nurses. Nursing open, 9(1), 320-328. [CrossRef]
- Yılar Erkek, Z., & Öztürk Altınayak, S. (2025). Factors causing the development of quiet quitting in female employees and the role of motherhood: The case of Türkiye. Health Care for Women International, 1-17. [CrossRef]
- Zhao, H. A. O., Wayne, S. J., Glibkowski, B. C., & Bravo, J. (2007). The impact of psychological contract breach on work-related outcomes: a meta-analysis. Personnel psychology, 60(3), 647-680. [CrossRef]


| No. | Items | 1 | 2 | 3 | 4 | 5 |
| Quiet Quitting | ||||||
| QQS1 | At work, I consciously limit myself to performing only those tasks that fall within my responsibilities and for which I receive compensation. | ☐ | ☐ | ☐ | ☐ | ☐ |
| QQS2 | I deliberately do only as much as necessary because maintaining a work-life balance is more important to me than going beyond my duties. | ☐ | ☐ | ☐ | ☐ | ☐ |
| QQS3 | When I know I’m overworking, I consciously reduce my effort to only what is necessary to keep my job. | ☐ | ☐ | ☐ | ☐ | ☐ |
| QQS4 | Since additional effort is not recognized in my company, I have decided to limit myself to basic responsibilities. | ☐ | ☐ | ☐ | ☐ | ☐ |
| QQS5 | I consciously avoid taking on tasks beyond my duties, even if they are interesting. | ☐ | ☐ | ☐ | ☐ | ☐ |
| QQS6 | Because I do not feel supported by the company, I have decided not to engage more than my responsibilities require. | ☐ | ☐ | ☐ | ☐ | ☐ |
| QQS7 | To maintain psychological balance, I consciously distance myself from work and do not engage more than necessary. | ☐ | ☐ | ☐ | ☐ | ☐ |
| Passive Quitting | ||||||
| PQS1 | I am often too tired or overwhelmed to put more into work than the bare minimum. | ☐ | ☐ | ☐ | ☐ | ☐ |
| PQS2 | I care less and less about my work and its outcomes – I find it hard to engage. | ☐ | ☐ | ☐ | ☐ | ☐ |
| PQS3 | I feel so exhausted by work that it is difficult to care about the quality of what I do. | ☐ | ☐ | ☐ | ☐ | ☐ |
| PQS4 | Sometimes I perform my duties mechanically, without engagement or initiative. | ☐ | ☐ | ☐ | ☐ | ☐ |
| PQS5 | I feel that a lack of recognition discourages me from putting effort into my work. | ☐ | ☐ | ☐ | ☐ | ☐ |
| PQS6 | Work no longer gives me satisfaction – I only do what is necessary to get through the day. | ☐ | ☐ | ☐ | ☐ | ☐ |
| PQS7 | I feel that the lack of growth and meaning in my work has made me care less and less about what I do. | ☐ | ☐ | ☐ | ☐ | ☐ |
| Occupational Burnout | ||||||
| No. | Items | 1 | 2 | 3 | 4 | |
| 1 | I always discover new and interesting aspects of my work. | ☐ | ☐ | ☐ | ☐ | |
| 2 | There are days when I feel tired even before starting work. | ☐ | ☐ | ☐ | ☐ | |
| 3 | I increasingly find myself speaking negatively about my work. | ☐ | ☐ | ☐ | ☐ | |
| 4 | After work, I usually need more time than before to relax. | ☐ | ☐ | ☐ | ☐ | |
| 5 | I cope quite well with the pressure associated with my job. | ☐ | ☐ | ☐ | ☐ | |
| 6 | Lately, I think less at work and perform my tasks almost mechanically. | ☐ | ☐ | ☐ | ☐ | |
| 7 | My work presents many positive challenges. | ☐ | ☐ | ☐ | ☐ | |
| 8 | During work, I increasingly feel emotionally exhausted. | ☐ | ☐ | ☐ | ☐ | |
| 9 | Over time, one can lose engagement in performing this type of work. | ☐ | ☐ | ☐ | ☐ | |
| 10 | After work, I have enough energy to do something for pleasure. | ☐ | ☐ | ☐ | ☐ | |
| 11 | Sometimes, what I do at work disgusts me. | ☐ | ☐ | ☐ | ☐ | |
| 12 | After work, I usually feel exhausted and weary. | ☐ | ☐ | ☐ | ☐ | |
| 13 | This is the only type of work I can imagine doing. | ☐ | ☐ | ☐ | ☐ | |
| 14 | I usually cope well with the amount of work I have to do. | ☐ | ☐ | ☐ | ☐ | |
| 15 | Over time, I become more engaged in my work. | ☐ | ☐ | ☐ | ☐ | |
| 16 | When I work, I usually feel full of energy. | ☐ | ☐ | ☐ | ☐ | |
| QQS1 | QQS2 | QQS3 | QQS4 | QQS5 | QQS6 | QQS7 | |
| 2 | 2 | 2 | 2 | 2 | 2 | 3 | |
| PQS1 | PQS2 | PQS3 | PQS4 | PQS5 | PQS6 | PQS7 | |
| 2 | 2 | 2 | 4 | 2 | 2 | 2 | |
| OB1 | OB 2 | OB 3 | OB 4 | OB 5 | OB 6 | OB 7 | OB 8 |
| 3 | 3 | 2 | 3 | 3 | 3 | 3 | 3 |
| OB 9 | OB 10 | OB 11 | OB 12 | OB 13 | OB 14 | OB 15 | OB 16 |
| 3 | 2 | 2 | 3 | 3 | 3 | 3 | 3 |
| Path | Estimate (β) | Standard Error (SE) | z- statistic | p-value |
| OB ~ PQ | 0.475 | 0.047 | 10.095 | < 0,001 |
| OB ~ QQ | 0.0012 | 0.012 | 0.415 | >> 0,001 |
| Fit Index | Value |
| Degrees of freedom (dof) | 402 |
| Chi-square statistic (χ²) | 1281 |
| Root Mean Square Error | 0.0794 |
| Comparative Fit Index | 0.9069 |
| Akaike Information Criterion (comparative) | 118.64 |
| Bayesian Information Criterion (comparative) | 361.32 |
| Latent Factor | Predictor | Estimate (β) | Standard Error (SE) |
| OB | PQS1 | 0.045381 | 0.035959 |
| OB | PQS2 | 0.003841 | 0.040263 |
| OB | PQS3 | 0.037822 | 0.039279 |
| OB | PQS4 | 0.052796 | 0.03988 |
| OB | PQS5 | 0.052876 | 0.040256 |
| OB | PQS6 | 0.122823 | 0.042427 |
| OB | PQS7 | 0.106533 | 0.043367 |
| OB | QQS1 | 0.010844 | 0.037485 |
| OB | QQS2 | 0.0236 | 0.03593 |
| OB | QQS3 | 0.015748 | 0.030546 |
| OB | QQS4 | -0.05472 | 0.040732 |
| OB | QQS5 | -0.03913 | 0.035531 |
| OB | QQS6 | 0.047544 | 0.039837 |
| OB | QQS7 | 0.035357 | 0.037078 |
| Fit Index | Value |
| Degrees of freedom (dof) | 419 |
| Chi-square statistic (χ²) | 449 |
| Root Mean Square Error | 0.0655 |
| Comparative Fit Index | 0.9343 |
| Akaike Information Criterion (comparative) | 86.00 |
| Bayesian Information Criterion (comparative) | 263.20 |
Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2026 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).