1. Introduction
Over the years, insurance coverage has been a crucial tool in managing risks within organizations and promoting socio-economic growth, particularly during financial crises, economic hardship, and political tumult worldwide. Both Life Insurance (LI) and Non-Life Insurance (NLI) policies help to mitigate loss, provide financial stability, ensure property safety, and peace of mind during turbulent events. For example, Apergis and Poufinas (2020) state that insurance protection provides multifaceted benefits such as income, mortgage coverage, health benefits, property protection, and other damages. However, Kiptoo et al. (2021) review the global insurance industry performance and conclude that despite some improvement in growth in the US and Europe, the industry is witnessing declining premiums, high underwriting losses, and negative net income, which requires an expeditious Risk management analysis (RM). Recently, Odunaiya et al. (2024) documented the impact of climate change on both the USA and African insurance companies. They identify the specific challenges in both regions. In the USA, insurance companies are faced with extreme Hurricanes, wildfires, and floods, while Africa faces extreme weather events, such as droughts and storms, impacting both agriculture and infrastructure. Recognizing the application of technology, data analytics, and collaboration with climate scientists in mitigating the crises of climate change in the USA economy, the challenges in Africa have not been fully addressed. In this study, I seek to investigate the relationship between RM and FP in the LI and NLI in South Africa (SA), with a particular interest in recommending strategies for improvement.
In 2002, although the SA insurance industry experienced a strong recovery, as indicated by the South African Insurance Industry Survey (SAIS), future contemporary challenges, including emerging risks, populate the insurance industry. The financial statements as of December(s) for the NLI firms indicate that NLI witnessed a -13 million South African Rand (ZAR) Net Profit Before Tax and Dividend (EBTD) with an increase in Net Claim Paid (NCP) of 185,523 million ZAR from 15,590 million in 2021. The LI witnessed a decline in Net Premium (NP) from 165,733 million ZAR to 140,239 million ZAR in 2022. These statistics have continued to increase in 2024, as indicated in the financial statements of NLI experienced a dramatic increase in the NCP of 19,125 million ZAR from 17,559 million ZAR, revealing a growth rate of -8.2 percent. The continuous presence of emerging risk factors, such as climate change, high inflation, and cyber threats, requires a continuous investigation of RM practices in both LI and NLI firms in the world. Therefore, it is evident to investigate the relationship between Risk Management RM and the Financial Performance FP in both the LI and NLI firms in the South African economy. Findings would eventually guide authorities in targeting the Solvency Capital Requirement (SCR) in these firms. Risks are an inevitable element in the insurance business; therefore, RM plays a vital role in insurance companies because the firm’s business model should carefully determine the risk appetite or tolerance level. Hence, an effective Risk Management Framework (RMF) is essential in the SA insurance companies’ guide in identifying, assessing, monitoring, managing, and reporting risk to the Prudent Authority for evaluating their solvency capital requirement targets.
This research expands and brings in the following contributions to RM literature. First, the study adopts the Kiptoo et al. (2021) methodology but varies in how the various risk elements, such as credit risk (CR), operational risk (OP), Liquidity risk (LR), and market risk (MR), are measured. The balance sheet reports provide a high-level overview of insurers’ financial and risk information, which is compiled by aggregating data submitted by registered LI and NLI to the prudential authority. Conversely to previous literature, which investigates risk management practices by risk identification, risk analysis, and supervision. Second, the study examines how these various risks affect the Financial Performance (FP) of both LI and NLI industries. To the best of my knowledge, no study has been carried out that examines how risks affect the LI and NLI companies in Africa. Moreover, limited studies have investigated the relationship between RM and the FP of LI and NLI companies worldwide; hence, it is a critical issue in the global market. Third, the complexity of the South African business landscape amplifies the diverse array of risk factors, which include drunk driving, climate change, flooding, inflation, and regulatory risk. These pose considerable challenges to the LI and NLI firms in South Africa (Wyk et al., 2004). Therefore, addressing this issue might reveal valuable information on how the regulatory authorities can optimize risk-adjusted return and sustainable capital requirements in insurance companies. This study will benefit policymakers in determining how risks are affecting the LI and NLI firms in SA. It would enable them to implement effective risk mitigation strategies.
Fourth, Wyk et al. (2004) also recognize SA as an emerging economy, meaning the country is exposed to a diverse range of challenges in its political, economic, and financial sectors, which can negatively affect shareholders’ investment in LI and NLI companies. Therefore, it is critical to investigate the impact of RM on FP in both LI and NLI firms. To best score the effect and help the authorities in determining the optimal Solvency Capital requirement (SCR) in the industry.
Lastly, in SA, the LI and NLI companies serve as liability protection to firms in other industries against potential losses, hazards, and harm that have the potential impact of wiping out the firm’s operations. Hence, investigating the relationship between RM and FP in the LI and NLI would reveal insightful information, which could yield global investors’ confidence and attractiveness of the SA economy outlook to the world. Nevertheless, this paper seeks to investigate the relationship between RM and FP of LI and NLI firms in SA from 2018 to 2024.
I plan to organize the paper into seven sessions, which include the Introduction, Theoretical Foundation and Empirical literature, (4) Risk Management Framework; (5) Methodology and Data Analysis; (6) Interpretation and Conclusion; (7) Limitations and suggestions for further inquiry.
1.1. Life and Non-Life Insurance Sector in South Africa
Generally, SA is well recognized for having some of Africa’s largest and most competitive insurance sectors (IMF, 2022). After Apartheid, the government of SA embarked on more liberal economic policies, which led to the high penetration of insurance products. Its insurance sector has potentially increased and contributed over 18 percent of its financial sector (IMF,2022). Mordor Intelligence (MI) indicates that SA’s NLI has a market capitalization of USD 5.1 million. Wyk et al. (2004) classify SA as among the top 10 leading emerging markets with an advanced business environment. There is a well-advanced infrastructure, regulatory framework, and financial sector. Yet, risk still prevails in the SA business environment (Wyk et al., 2004). Although the country has witnessed an unprecedented political and economic transformation, its major NLI companies, such as Santam Ltd., Hollard Insurance Company Ltd., Zurich Insurance Company South Africa Ltd., Old Mutual Insure Ltd., and Bryte Insurance Company Ltd., are exposed to the sophisticated nature of risks (MI, 2023). Therefore, it is paramount to investigate the risk-return profile of the LI and NLI companies. In this study, the RM framework and financial matrices are analyzed to determine the influence of RM practices on the profitability of LI and NLI companies in SA. RM is a complex process. It involves risk identification, assessment, management, and monitoring both internal and external opportunities, and also threat factors in the organization (Wyk et al., 2004). Despite the huge body of literature on the relationship between RM and the insurer’s profitability, not much has been done in the LI and NLI firms, especially in SA.
In early 2024, the LI and NLI markets in SA experienced rapid growth due to key factors, including increased urbanization, expansion of the middle class, and the SA Prudential Authority’s (PA) strategic improvement in risk awareness. The insurance industry plays an inevitable role in the economy by providing coverage for damaged properties and income protection for death, burial planning. For example, Old Mutual, Sanlam, and Liberty are the giant companies dominating the market. These companies provide coverage for burial insurance, education plans, and retirement annuities, which help with financial stability and alleviate poverty to meet the rising consumer demand. According to the report of the South African Life and Non-Life Insurance Market Overview, this tremendous expansion of the LI and NLI market cannot be guaranteed in an environment poisoned with a high crime rate, poor socioeconomic conditions, and other risk-related factors.
1.2. Insurance Regulatory Authorities
The constant rise of fraudulent activities, cybercrime, political tensions, and a sudden surge of deadly diseases prompts the formation and persistence evaluation of regulatory policies in the insurance industry. For instance, in the USA, the National Association of Insurance Commissioners (NAIC), while in Europe, the European Insurance and Occupational Pension Authority (EIOPA) was introduced to supervise and regulate insurance industry rules. In SA, the Prudential Authority (PA) and Financial Sector Conduct Authority (FA) set standards and regulate the insurance industry