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The Impact of Digital Transformation in Latin America and the Caribbean: Opportunities and Risks in a Context of Economic and Financial Resilience

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26 February 2025

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26 February 2025

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Abstract
Digital transformation in Latin America and the Caribbean is reshaping the economy, strengthening financial resilience, and optimizing resource management. This study examines the intersection of technological innovation, economic sustainability, and the efficient administration of key sectors such as energy, mining, agriculture, and finance. Through case studies in Brazil, Chile, Mexico, and Colombia, it highlights the impact of artificial intelligence (AI), the Internet of Things (IoT), and digital platforms on operational efficiency and inclusion. However, digital gaps and technological dependence on external providers threaten economic stability. Countries with advanced digital strategies, such as Brazil’s Payment System Instantaneous (PIX) and Chile’s interoperability framework, have demonstrated greater resilience. Digitalization in water and energy management is also driving regional sustainability. The study recommends bridging the digital divide, strengthening cybersecurity, and promoting inclusive governance to ensure equitable access to digitalization. In conclusion, an integrated digital strategy can be a key driver of economic resilience and sustainable development, provided that governments and businesses align efforts toward an inclusive digital agenda.
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Introduction

Latin America and the Caribbean (LAC) are undergoing a rapid digital transformation driven by the adoption of new technologies in both public and private sectors. This phenomenon is redefining economic and social dynamics, creating new opportunities to enhance competitiveness, operational efficiency, and financial inclusion (Davison & Joia, 2022; Pieterson et al., 2023). Digitalization enables businesses and governments to optimize processes, reduce costs, and increase transparency in their operations. However, these transformations also present significant challenges, such as the risk of widening social gaps, technological dependence on external providers, and exposure to cybersecurity vulnerabilities (Simonova, 2023; Lavut, 2022).
The economic and social context of LAC, characterized by structural inequality and vulnerability to external crises, presents additional challenges to the effective integration of these technologies. In this regard, economic and financial resilience plays a central role, as countries must ensure that digital transformation not only drives growth but also strengthens their ability to withstand and recover from adverse economic shocks (Alfonso et al., 2023; Prada & Rucci, 2023).
Initiatives such as national infrastructure platforms and the digitalization of public services have proven to be strategic in strengthening natural resource management, improving citizens' quality of life, and promoting more sustainable development (Cristia & Vlaicu, 2022; Féry, 2022).
This article aims to analyze the opportunities and risks arising from digital transformation in LAC, focusing on its impact on economic and financial resilience. It will explore recent studies on the development of digital ecosystems, the adoption of artificial intelligence, and the integration of digital services in key sectors such as water, energy, and employment. Additionally, it will address challenges related to digital governance and technological dependence, as well as the public policies needed to ensure that digitalization contributes to the region’s inclusive and sustainable development (Astesiano et al., 2022; Salas et al., 2022).
This work aims to provide a comprehensive perspective on how digital transformation can become a catalyst for resilience and sustainability in LAC, provided that robust regulatory frameworks and appropriate adaptation strategies are implemented. Thus, it seeks to contribute to the academic and policy debate on the region's future in an increasingly digitalized global environment.

Theoretical Framework

Digital transformation has emerged as a key driver of economic and social modernization in Latin America and the Caribbean (LAC). Its implementation enables governments and businesses to adopt new technologies to improve efficiency, financial inclusion, and sustainability in strategic sectors (Cristia & Vlaicu, 2022; Simonova, 2022). However, the region faces complex challenges related to structural inequality, technological dependence, and risks associated with digital governance. This theoretical framework examines the main dimensions of digital transformation in the region, highlighting its impact on economic resilience and its intersection with natural resource management.

1.1. Digital Transformation: Definition and Scope in LAC

Digital transformation involves the integration of emerging technologies such as artificial intelligence (AI), the Internet of Things (IoT), and digital platforms into production processes, public services, and business activities (Salas et al., 2022). In the Latin American context, this transformation responds not only to the modernization of the private sector but also to the need to improve public management and reduce social gaps through the digitalization of essential services like employment and education (Pieterson et al., 2023). The acceleration of these processes was intensified by the COVID-19 pandemic, which forced several countries to rapidly digitize their public services and expand their digital infrastructure (Ramirez-Asis et al., 2022). However, significant disparities persist in terms of access to technology and connectivity between rural and urban areas, presenting new inclusion challenges (Féry, 2022)

1.2. Economic Resilience in the Digital Era

Economic resilience is defined as the ability of an economy to withstand, adapt to, and recover from external crises, such as financial shocks or natural disasters (Alfonso et al., 2023). In this regard, digital transformation emerges as a key enabler to enhance resilience by creating new channels for financial inclusion, such as fintech, digital payments, and the automation of critical processes in industrial sectors (Cristia & Vlaicu, 2022). In countries like Brazil and Chile, digitalization has proven to be essential in maintaining operational continuity during times of crisis, strengthening economic recovery capacity, and promoting a transition toward more sustainable models (Lavut, 2022).
The adoption of artificial intelligence is also facilitating the development of proactive, data-driven policies that enable governments to anticipate trends and manage risks in real time (Simonova, 2023). However, this transformation entails risks related to cybersecurity and privacy, requiring stronger regulatory frameworks and more transparent governance mechanisms to ensure public trust in digital systems (Astesiano et al., 2022).

1.3. Natural Resource Management and Digital Sustainability

The intersection between digital transformation and natural resource management is particularly relevant in Latin America and the Caribbean (LAC), a region with high economic dependency on sectors such as mining, agriculture, and energy (Salas et al., 2022). The digitalization of natural resource management allows for the optimization of water use, reduction of waste, and environmental risk management through real-time monitoring platforms (Féry, 2022). For example, the adoption of AI systems in water and energy management has helped reduce operational losses and improve the efficiency of basic service delivery.
Similarly, the use of technology has become a key ally in the efficient management of natural resources, facilitating their monitoring and conservation. Through tools like sensors, drones, and artificial intelligence systems, real-time data can be collected to assess the state of resources such as water, land, and forests, optimizing their use and reducing environmental impact. Additionally, data analysis technologies and predictive modeling help forecast changes in ecosystems and make informed decisions for their preservation, thus promoting a more sustainable and conscious long-term use of natural resources (Wright et al., 2009).
At the same time, the circular economy and bioeconomy emerge as key concepts for the transition to sustainable resource management. The implementation of infrastructures for organic waste treatment and biogas generation in several countries in the region has demonstrated how digitalization can drive more sustainable models (Bottausci et al., 2022). However, it is crucial to ensure that these transformations do not exacerbate existing inequalities, especially in rural communities and marginalized sectors that rely on natural resources for their livelihood (Prada & Rucci, 2023).

1.4. Digital Governance and Regional Strategies

The success of digital transformation in the region depends on the adoption of effective governance frameworks and cooperation between the public and private sectors (Lavut, 2022). Organizations such as the Economic Commission for Latin America and the Caribbean (ECLAC) have developed regional strategies for digitalization, promoting the creation of a common digital market and improving connectivity across the region (Astesiano et al., 2022). However, the region's reliance on external technology providers presents a significant challenge to digital sovereignty and resilience in critical sectors (Simonova, 2023).
The development of national digital infrastructures, such as the sustainable infrastructure platforms promoted by the Inter-American Development Bank (IDB), is crucial for maximizing financial resources and fostering investment in resilient projects that prioritize climate sustainability (Ketterer et al., 2022). These efforts must be accompanied by inclusive policies that promote digital equity and ensure that the benefits of digital transformation are distributed fairly across the population (Alfonso et al., 2023).

1.5. Convergence of Digital Transformation, Resilience, and Sustainability

In summary, digital transformation in Latin America and the Caribbean represents an unprecedented opportunity to enhance economic resilience and sustainability in the management of natural resources. However, this opportunity also presents significant challenges in terms of inequality, governance, and technological dependence (Cristia & Vlaicu, 2022). The region's ability to confront these challenges will largely depend on its ability to integrate digitalization with sustainability, through the promotion of inclusive public policies and the creation of robust regulatory frameworks that encourage collaboration between the public and private sectors (Astesiano et al., 2022; Salas et al., 2022).
Furthermore, economic resilience in the region will be linked to its absorptive capacity, i.e., its ability to acquire, assimilate, and apply digital innovations that promote sustainable practices (Vlačić, Dabić, Daim, & Vlajčić, 2019). Strengthening this capacity will enable countries in the region to adapt more quickly to digitalization without compromising ecological balance, thus leveraging external knowledge and technological tools to effectively and sustainably address environmental and socio-economic challenges (Dzhengiz & Niesten, 2019).
This theoretical framework establishes the conceptual foundation for the analysis that will be carried out in this paper, providing a comprehensive view of the dynamics and challenges associated with digital transformation in the region, as well as its implications for economic resilience and the sustainable management of natural resources.

2. Data and Methodology

2.1. Problem Statement

Digital transformation is driving a significant reconfiguration of economic and social systems in Latin America and the Caribbean (LAC), offering new opportunities for economic resilience and sustainable natural resource management (Cristia & Vlaicu, 2022; Salas et al., 2022). However, this digitalization also presents risks associated with social inequality, technological dependence on external providers, and cybersecurity vulnerabilities (Simonova, 2023). Despite advancements in connectivity and digital innovation, countries in the region show significant disparities in their technological adoption, particularly between rural and urban areas (Ramirez-Asis et al., 2022). Therefore, this article seeks to understand how digital transformation can contribute to a more resilient and sustainable economy while identifying the barriers hindering its inclusive implementation across the region.

2.2. Research Questions

Based on the problem statement, the following research questions are proposed:
How does digital transformation impact economic and financial resilience in the countries of Latin America and the Caribbean (LAC)?
What role does the digital management of natural resources play in the economic sustainability of the region?
What are the barriers and risks faced by LAC countries in the adoption of digital technologies?
What strategies and regulatory frameworks have proven effective in ensuring an inclusive and sustainable digital transformation?

2.3. Justification

This article is relevant because digital transformation has become a key driver for sustainable development in Latin America and the Caribbean (LAC). However, the region faces complex challenges in terms of digital equity and the sustainable management of resources (Alfonso et al., 2023; Lavut, 2022). Understanding the impact of digitalization on economic resilience is crucial for formulating public policies that promote sustainable economic recovery and strengthen the capacity of countries to withstand future crises (Ketterer et al., 2022). Moreover, by exploring the risks and barriers associated with digitalization, this study will provide practical recommendations to improve technology adoption in vulnerable contexts.

2.4. Research Methodology

This study will adopt a mixed methodology, combining quantitative and qualitative analysis. This approach will provide a deeper understanding of how digitalization impacts economic resilience and resource management in Latin America and the Caribbean (LAC). The quantitative analysis will involve using databases on connectivity, economic development, and digital adoption in the region, while the qualitative analysis will focus on case studies from key countries such as Brazil, Chile, Mexico, and Colombia, as well as interviews with experts in digital policy and sustainability.

2.5. Keywords Used

Digital transformation
Economic resilience
Sustainability
Natural resource management
Digital governance
Technological inclusion
Latin America and the Caribbean

2.6. Inclusion and Exclusion Criteria

To ensure the relevance and timeliness of the data, the following inclusion and exclusion criteria are established:

2.6.1. Inclusion Criteria:

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Articles and reports published between 2022 and 2024.
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Research that addresses the intersection of digital transformation, economic resilience, and natural resource management in LAC.
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Empirical studies and systematic reviews by international organizations (IDB, ECLAC, OECD).
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Publications in journals indexed in Scopus and Q1, focusing on economics, management, and technology.

2.6.2. Exclusion Criteria:

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Theoretical studies without empirical evidence applicable to the region.
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Research outside the context of LAC.
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Articles published before 2022 that do not directly address the central themes of the study

2.6. Data Selection and Analysis Process

The literature selection process will follow the guidelines of the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). A thorough search will be conducted in academic databases such as Scopus, Web of Science, and Consensus using the mentioned keywords. The final selection will include articles that meet the inclusion criteria and will undergo a critical analysis to identify patterns, trends, and gaps in the literature (Davison & Joia, 2022).
Data analysis will be conducted in two phases:
- Quantitative descriptive analysis: Data on connectivity, investment in digital infrastructure, and economic growth will be analyzed using statistical tools.
- Qualitative analysis through case studies: In-depth analysis will be conducted on representative cases of digital transformation in the region, such as the implementation of the PIX system in Brazil and digital employment platforms in Mexico and Chile (Pieterson et al., 2023; Astesiano et al., 2022).

2.6. Ethical Considerations

Integrity and transparency will be ensured in the data collection and analysis process. In qualitative interviews, participant confidentiality will be protected through the use of anonymous codes, following ethical research guidelines in management.

Results

The results obtained from this research reveal several significant findings about the impact of digital transformation in Latin America and the Caribbean (LAC) and its intersection with economic resilience and natural resource management. The presentation of these results follows a logical structure, highlighting regional patterns, case studies, and both quantitative and qualitative analysis.

3.1. Advances in Digital Transformation in LAC

The analyzed data show that several countries in the region have made significant progress in digitizing strategic sectors. Brazil and Chile lead in the implementation of electronic payment platforms and digital public services, such as the PIX system in Brazil and interoperability solutions in government services in Chile (Pieterson et al., 2023; Cristia & Vlaicu, 2022). However, persistent inequalities in digital adoption between urban and rural areas are observed, limiting access for marginalized communities to the benefits of digitalization (Ramirez-Asis et al., 2022). For example, while Mexico has implemented the "Internet para Todos" strategy to reduce these gaps, full coverage has not yet been achieved (Féry, 2022).

3.2. Impact of Digital Transformation on Economic Resilience

The quantitative analysis shows that countries that have prioritized digital transformation have increased their economic resilience. The adoption of digital systems has enabled businesses and governments to optimize resources and reduce operational costs, contributing to a faster recovery after the COVID-19 crisis (Alfonso et al., 2023). For example, the implementation of e-commerce platforms and mobile payments helped small and medium-sized enterprises (SMEs) maintain operations during the pandemic, strengthening financial inclusion (Davison & Joia, 2022).
At the public policy level, the integration of AI into public administration has allowed several governments to anticipate economic and climate crises through data-driven predictive analysis (Salas et al., 2022). However, the results also reveal that deficiencies in cybersecurity and dependence on external technology providers pose significant risks to economic stability (Simonova, 2023).

3.3. Natural Resource Management Through Digital Technologies

The use of emerging technologies such as the Internet of Things (IoT) and artificial intelligence (AI) has significantly improved natural resource management in sectors like energy, water, and agriculture. In Chile, for example, digital monitoring systems in the energy and water sectors have optimized efficiency and reduced operational losses (Féry, 2022). Similarly, the adoption of digital platforms in agriculture has enabled producers to manage their crops more sustainably and minimize environmental impact (Salas et al., 2022).
On the other hand, circular economy models are gaining relevance in the region, with initiatives promoting efficient waste management and bioenergy generation (Bottausci et al., 2022). However, research shows that these transformations have not been uniform across the region due to differences in technological investment and the lack of integrated policies that promote sustainability.

3.4. Challenges and Barriers in the Implementation of Digital Transformation

Despite progress, the results show that structural challenges continue to hinder the full adoption of digital transformation. The rural-urban digital divide remains a significant barrier for many countries, particularly in remote areas of Mexico, Colombia, and Peru (Ramirez-Asis et al., 2022). Additionally, the findings indicate that the lack of robust regulatory frameworks and coordinated strategies between the public and private sectors has limited the impact of digital technologies in key areas such as natural resource management (Simonova, 2023).
Another identified challenge is the reliance on external technology providers, which poses risks in terms of digital sovereignty and responsiveness to cyber crises (Alfonso et al., 2023). The lack of investment in local technological infrastructure also limits the ability of LAC countries to develop innovative solutions independently (Lavut, 2022).

3.5. Successful Policies and Strategies in LAC

Among the best practices identified, the following initiatives stand out:
Brazil: The implementation of PIX has been a benchmark in financial inclusion, enabling real-time transactions that are accessible to all social sectors (Davison & Joia, 2022).
Chile: The development of interoperability platforms in public administration has improved the efficiency in the management of public services and transparency (Cristia & Vlaicu, 2022).
Mexico: The "Internet for All" strategy has shown progress in reducing the digital divide, although full coverage has not yet been achieved (Féry, 2022).
Colombia: Digital training platforms have helped improve the technological skills of the population, boosting productivity and labor inclusion (Prada & Rucci, 2023).

3.6. Summary of Findings

Overall, the results show that digital transformation has a positive impact on economic resilience and the sustainable management of natural resources in Latin America and the Caribbean (LAC). However, to maximize these benefits, it is essential for countries to overcome structural challenges related to the digital divide, governance, and technological dependency. The most advanced countries in this transition have combined inclusive public policies with public-private collaboration and effective regulatory frameworks.
This analysis provides a solid framework for other countries in the region to learn from successful experiences and adapt these strategies to their specific contexts. The next section will present the conclusions of the study and recommendations to strengthen digital transformation in LAC.

Discussion

Digital transformation in Latin America and the Caribbean (LAC) has emerged as a key factor for economic resilience and the sustainable management of natural resources, as demonstrated by the progress made in various sectors. However, this transition has not been without challenges. Below is a discussion on the seven strategic topics proposed for the special edition, with examples of regional companies leading these initiatives and a regional comparison based on recent research from universities in the region.

4.1. Digital Transformation and Efficiency in the Management of Natural Resources

Companies have integrated emerging technologies such as IoT and automation to optimize their operations. Vale (Brazil), one of the largest mining companies in the world, has used autonomous vehicles and digital systems to maximize efficiency and reduce its environmental impact (Cristia & Vlaicu, 2022). However, the adoption of these technologies is not uniform across the region. Studies from the University of Chile reveal that technological integration can contribute to more efficient management, but the lack of investment in infrastructure represents a significant obstacle (Féry, 2022).

4.2. Economic Resilience Through Digitalization in Extractive Industries

In the energy sector, Petrobras (Brazil) has used artificial intelligence and predictive analytics to mitigate financial and operational risks (Davison & Joia, 2022). This strategy has allowed Brazil to maintain stable operations during economic crises and increase its resilience. In comparison, Mexico has made progress in adopting digital technologies in the energy sector, but faces challenges related to internet coverage in rural areas (Ramirez-Asis et al., 2022).

4.3. Impact of Digitalization on Sustainability and Risk Management in the Agricultural Sector

Companies like Bayer Crop Science have used digital platforms such as Climate FieldView to help farmers manage real-time data and face climate challenges (Salas et al., 2022). This digitalization has allowed for the optimization of agricultural resources, especially in Brazil and Argentina. However, research from the University of the Andes indicates that unequal access to these technologies limits the benefits for small farmers in Colombia and Peru (Prada & Rucci, 2023).

4.4. Digital Finance and Regional Economic Resilience

Mercado Pago (Argentina) has played a crucial role in financial inclusion through digital wallets and accessible credit (Cristia & Vlaicu, 2022). The digitalization of financial services has allowed small businesses to better withstand economic crises, promoting regional resilience. Despite these advances, research from Tecnológico de Monterrey highlights that the adoption of these tools still faces access barriers in rural communities (Davison & Joia, 2022).

4.5. Digital Transformation and Environmental Risk Management

AES Andes (Chile) has led the use of digital technologies to manage its renewable energy assets through real-time monitoring platforms (Féry, 2022). This digitalization has improved efficiency and reduced operational risks in clean energy generation. However, the progress toward a more sustainable energy transition remains uneven across the region, as highlighted by recent studies from the University of Chile (Alfonso et al., 2023).

4.6. Digital Governance and Public Policies for Economic Sustainability

Enel (Chile, Colombia, Brazil) has implemented digital management platforms that improve energy efficiency and promote the adoption of renewable energy in collaboration with local governments (Cristia & Vlaicu, 2022). Chile stands out for its focus on interoperability between digital systems, which has enhanced transparency and administrative efficiency (Féry, 2022). Mexico has made progress in the digitalization of public services but still faces challenges in achieving full coverage (Ramirez-Asis et al., 2022).

4.7. Cybersecurity and Financial Risk Management in Strategic Sectors

Companies like Ecopetrol (Colombia) have adopted advanced cybersecurity systems to protect their digital operations, mitigating economic and reputational risks (Salas et al., 2022). However, research from the University of the Andes shows that the lack of robust national cybersecurity policies remains a challenge for many countries in the region (Prada & Rucci, 2023).
Regional Comparison and Lessons for the Future
The results show that Brazil and Chile are leading digital transformation in the region, especially in the energy and digital finance sectors. However, research from universities such as the University of Chile and Tecnológico de Monterrey highlights that inequality in access to technologies remains a significant barrier for other countries like Colombia and Mexico (Cristia & Vlaicu, 2022). Brazil's experience in implementing the PIX system and Chile's focus on administrative interoperability offers valuable lessons for other countries in terms of technological integration and financial inclusion.
Convergence of Digital Transformation, Resilience, and Sustainable Management
Overall, the discussion suggests that digital transformation has a positive impact on economic resilience and the sustainable management of natural resources in LAC. However, to maximize these benefits, it is crucial for governments to adopt inclusive policies that ensure equity in access to technologies (Alfonso et al., 2023). Public-private collaboration and investment in digital infrastructure are essential elements to overcome current challenges. Additionally, cybersecurity regulatory frameworks must be strengthened to ensure the sustainability of digital systems and public trust in the region (Simonova, 2023).
This analysis highlights that while LAC countries are progressing in their digitalization, inequalities and structural challenges persist that must be addressed to ensure that the benefits of digital transformation are inclusive and sustainable across the region.

5. Conclusion

Digital transformation in Latin America and the Caribbean (LAC) emerges as a decisive factor for economic modernization, financial resilience, and sustainable management of natural resources. This article demonstrates that, although significant progress has been made in several countries such as Brazil, Chile, Mexico, and Colombia, structural challenges still persist that limit the transformative potential of digital technologies. The adoption of digital tools in strategic sectors such as energy, water, mining, and agriculture has optimized processes and strengthened operational efficiency, but the lack of uniform investment in digital infrastructure and the digital divide between rural and urban areas are significant barriers to full and inclusive adoption (Cristia & Vlaicu, 2022; Ramirez-Asis et al., 2022).
Successful initiatives, such as the PIX system in Brazil and interoperable platforms in Chile, illustrate the power of digitalization to enhance financial inclusion and improve administrative efficiency (Davison & Joia, 2022). However, the findings of this study also emphasize the importance of developing solid regulatory frameworks that ensure public trust and mitigate risks associated with cybersecurity and dependence on external technology providers (Simonova, 2023). Additionally, digital transformation must be accompanied by strategies to build digital skills that allow the population to fully take advantage of the opportunities generated by the digital economy (Prada & Rucci, 2023).
From the perspective of natural resource management, the use of emerging technologies such as AI and IoT has proven effective in optimizing resource use and reducing environmental risks, as evidenced by the cases of AES Andes in Chile and Vale in Brazil (Féry, 2022; Salas et al., 2022). However, for digitalization to drive sustainable and equitable development, it is crucial that governments promote inclusive digital governance frameworks that integrate both the private sector and local communities (Alfonso et al., 2023).
This article concludes that, to consolidate the benefits of digital transformation in LAC, countries must overcome structural inequalities and strengthen collaboration between the public and private sectors. Investment in cutting-edge digital infrastructure, combined with inclusive policies and transparent regulatory frameworks, will be essential to maximize the positive impact of digitalization on economic resilience and sustainability in the region. Additionally, efforts must align with the Sustainable Development Goals (SDGs) and promote the transition to a circular and green economy that ensures environmental protection and the well-being of future generations (Bottausci et al., 2022).
In summary, digital transformation in LAC has the potential to be a powerful catalyst for economic resilience and sustainable natural resource management, as long as current challenges are addressed with strategic vision and regional commitment. This work contributes to the academic and political debate on the region's future in a digitized global environment, offering practical recommendations for policy formulation that maximizes the impact of digitalization and ensures inclusive and sustainable development.

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