Submitted:
13 January 2025
Posted:
14 January 2025
You are already at the latest version
Abstract
Keywords:
1. Introduction
2. Materials and Methods
2.1. Recruitment Procedures
2.2. Data Collection
2.3. Data Analysis
3. Results
3.1. Survey Respondent Characteristics
3.2. Summary of Key Survey Themes
| Response Frequency | Percent | |
|---|---|---|
| Yes | 535 | 85.2 |
| No | 61 | 9.7 |
| I'm not sure | 31 | 4.9 |
| Total | 627 | 99.8 |
| Response Frequency | Percent |
|---|---|
| Yes 435 | 69.3 |
| No 107 | 17.0 |
| I'm not sure 81 | 12.9 |
| Total 623 | 99.2 |
3.3. Awareness of the Campaign.
| Response | Frequency | Percent |
|---|---|---|
| TV | 94 | 15.0 |
| Radio Station | 60 | 9.6 |
| Doctor's office or Clinic | 160 | 25.5 |
| Hospital | 204 | 32.5 |
| Family and friends | 60 | 9.6 |
| Other (Please Specify) | 12 | 1.9 |
| Total | 590 | 94.1 |
3.4. Importance of the Newborn Screening
3.5. Focus Group Participants
3.6. Effectiveness of Educational Campaign Materials
3.7. Experiences in Hospitals
“It just seemed routine and expected, the medical professionals didn’t say much before doing it.”
“Everybody was amazing and…explained what was going on…. She was like ‘she passes!’”
“It made me glad that they were doing it. Especially as a first-time parent, you don’t know what to expect…so having them come in and explain what was happening...reassures us.”
4. Discussion
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A
- Do you currently live in Florida? Yes No
- What year were you born?
-
Which race best describes you?
- White
- Black or African American
- American Indian or Alaska Native
- Asian
- Native Hawaiian or Pacific Islander
- Other
- Prefer not to answer
-
Which ethnicity best describes you?
- Hispanic
- Not Hispanic
- Prefer not to answer
-
What's your highest education level?
- Less than high school
- High school graduate
- Some college
- 2 year degree
- 4 year degree
- Professional degree/technical degree
- Doctorate
- How many people are in your household?
- How old is your youngest child?
- Did you give birth within the past 12 months? Yes No
-
What is your most trusted method of receiving information?
- TV (Networks, cable stations, etc.)
- Social Media (Facebook, Twitter, Instagram etc.)
- Online (Website, Pandora, etc.)
- Radio
- Newspapers or Magazines
- Others (Please specify)
- Have you seen or heard advertisements for the Florida Newborn Screening Program? Yes No I am not sure
-
How did you learn about the Newborn Screening Program?
- TV
- Radio Station
- Doctor’s office or Clinic
- Hospital
- Family and friends
- Never heard of Newborn Screening
- Other (Please specify)
- Have you visited the Florida Newborn Screening Program website? Yes No
- Did any medical professionals talk to you about the purpose and benefits of the Florida Newborn Screening Program before, during, or after pregnancy? Yes No I am not sure
- Were you given the option not to have your newborn screened? Yes No I am not sure
-
If you chose not to have your newborn screened, which of the following factors influenced your choice?
- I did not have enough information
- My newborn was screened
- Other (Please specify)
- Did your pediatrician discuss your baby's newborn screening results with you? Yes No I am not sure
- Were you given a copy of your baby’s newborn screening results? Yes No I am not sure
-
To the best of your knowledge, how important is newborn screening?
- Very important
- Important
- Neutral
- Somewhat important
- Not important
Appendix B
- Do you recognize any of the screenshots or advertisements? (Paired with a package of screenshots, video and radio PSA, and educational materials for visual prompts)
- What is your most trusted mode of receiving information? (TV news, Facebook, internet ads, etc.)
- Would you trust information concerning your health or your baby’s health from a friend or a medical professional before, during or after childbirth?
- Have you heard about newborn screening and how?
- Did any medical professionals talk to you about newborn screening either before, during, or after pregnancy?
- Did the information received from those medical professionals change your feelings on the screening process?
- If you did see any of the newborn screening ads, did it increase your knowledge or curiosity about the newborn screening program?
- Did your primary care physician discuss the newborn screening results with you after the baby was born?
- How old is your youngest child?
- What specifically did you enjoy about the presented newborn screening advertisements/screenshots?
- Have you visited the Florida newborn screening website? What information provided on the website did you find to be most beneficial/interesting?
- Have you received any information regarding newborn screening from attending a class or health fair/event?
- Were you given a copy of your baby’s newborn screening results? Given to you by pediatrician or who?
- Is there anything specifically that you wish you had known about the newborn screening program at the time of your baby’s birth?
- During your pregnancy or hospital stay, were you educated on the newborn screening program? How was the information provided to you? (Verbally or brochure/pamphlet-educational material)
- GENERAL QUESTION (for additional feedback) Is there anything discussed today you would like more information on, do you have anything to add/share regarding the newborn screening program?
Appendix C



| Response Frequency | Percent | |
|---|---|---|
| Yes | 535 | 85.2 |
| No | 61 | 9.7 |
| I'm not sure | 31 | 4.9 |
| Total | 627 | 99.8 |
| Response Frequency | Percent |
|---|---|
| Yes 435 | 69.3 |
| No 107 | 17.0 |
| I'm not sure 81 | 12.9 |
| Total 623 | 99.2 |
| Response | Frequency | Percent |
|---|---|---|
| TV | 94 | 15.0 |
| Radio Station | 60 | 9.6 |
| Doctor's office or Clinic | 160 | 25.5 |
| Hospital | 204 | 32.5 |
| Family and friends | 60 | 9.6 |
| Other (Please Specify) | 12 | 1.9 |
| Total | 590 | 94.1 |
| Younger than 20 years old |
20 to 30 years old |
30 to 40 years old |
Older than 40 years old |
Total | |||
| Yes | Count | 5 | 286 | 142 | 2 | 435 | |
| % within Age by group | 62.5% | 75.1% | 75.9% | 100.0% | 75.3% | ||
| No | Count | 3 | 95 | 45 | 0 | 143 | |
| % within Age by group | 37.5% | 24.9% | 24.1% | 0.0% | 24.7% | ||
| Total | Count | 8 | 381 | 187 | 2 | 578 | |
| % within Age by group | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | ||
| Response | Frequency | Percent |
|---|---|---|
| Yes | 440 | 97.6 |
| No | 11 | 2.4 |
| Total | 451 | 100.0 |
|
Total |
|||||||
| Younger than 20 years old |
20 to 30 years old | 30 to 40 years old | Older than 40 years old | ||||
| Very important | Count | 5 | 277 | 124 | 2 | 408 | |
| % within Age | 55.6% | 71.6% | 65.6% | 100.0% | 69.5% | ||
| by group | |||||||
| Important | Count | 2 | 77 | 50 | 0 | 129 | |
| % within Age | 22.2% | 19.9% | 26.5% | 0.0% | 22.0% | ||
| by group | |||||||
| Neutral | Count | 2 | 26 | 12 | 0 | 40 | |
| % within Age | 22.2% | 6.7% | 6.3% | 0.0% | 6.8% | ||
| by group | |||||||
| Unimportant | Count | 0 | 6 | 3 | 0 | 9 | |
| % within Age | 0.0% | 1.6% | 1.6% | 0.0% | 1.5% | ||
| by group | |||||||
| Very unimportant | Count | 0 | 1 | 0 | 0 | 1 | |
| % within Age | 0.0% | 0.3% | 0.0% | 0.0% | 0.2% | ||
| by group | |||||||
| Total | Count | 9 | 387 | 189 | 2 | 587 | |
| % within Age by group | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | ||
|
Total |
||||||||||||||||
|
Less than high school |
High school graduate |
Some college |
2-year degree |
4-year degree |
Professional degree/ technical degree |
Doctorate |
||||||||||
| Important / Very Important | Count | 11 | 45 | 93 | 135 | 221 | 56 | 5 | 566 | |||||||
| % | 78.6% | 88.2% | 85.3% | 92.5% | 95.3% | 93.3% | 100.0% | 91.7% | ||||||||
| Unimportant / Very Unimportant |
Count | 1 | 1 | 5 | 0 | 3 | 0 | 0 | 10 | |||||||
| % | 7.1% | 2.0% | 4.6% | 0.0% | 1.3% | 0.0% | 0.0% | 1.6% | ||||||||
| Neutral | Count | 2 | 5 | 11 | 11 | 8 | 4 | 0 | 41 | |||||||
| % | 14.3% | 9.8% | 10.1% | 7.5% | 3.4% | 6.7% | 0.0% | 6.6% | ||||||||
| Total | Count | 14 | 51 | 109 | 146 | 232 | 60 | 5 | 617 | |||||||
| % | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | ||||||||
|
Table 8. Importance * Which ethnicity best describes you? Crosstabulation. |
||||||||||||||||
|
Hispanic |
Not Hispanic |
Total |
||||||||||||||
| Importance | Important / Very | Count | 135 | 425 | 560 | |||||||||||
| Important | % within Q4 Which ethnicity | 88.2% | 92.8% | 91.7% | ||||||||||||
| best describes you? | ||||||||||||||||
| Unimportant / | Count | 5 | 5 | 10 | ||||||||||||
| Very Unimportant |
% within Q4 Which ethnicity best describes you? | 3.3% | 1.1% | 1.6% | ||||||||||||
| Neutral | Count | 13 | 28 | 41 | ||||||||||||
| % within Q4 Which ethnicity | 8.5% | 6.1% | 6.7% | |||||||||||||
| best describes you? | ||||||||||||||||
| Total | Count | 153 | 458 | 611 | ||||||||||||
| % within Q4 Which ethnicity best describes you? | 100.0% | 100.0% | 100.0% | |||||||||||||
| County where Focus Group Held | Counties included in recruitment list | Location of Focus Group | Number indicating interest in online survey |
Number Registered for focus group | Number Confirmed | Number Actually Attended |
|---|---|---|---|---|---|---|
| Dade | Miami-Dade | United Way, Miami | 55 | 14 | 7 | 0 |
| Duval* | Duval, Nassau, Clay, St. Johns | Northeast Florida Healthy Start Coalition, Jacksonville |
9 | 1 | 1 | 2 |
| Hillsborough | Hillsborough, Manatee, Polk, Sarasota, Pinellas, |
Children’s Board of Hillsborough County, Tampa | 23 | 6 | 1 | 1 |
| Jackson | Jackson, Gadsden | Healthy Start, Marianna | 5 | 2 | 0 | 4* |
| Leon | Leon | Florida Center for Prevention Research, Tallahassee |
2 | 3 | 2 | 3 |
| Orange | Orange County DOH, Ocoee | 24 | 6 | 0 | 2* | |
| Palm Beach | Palm Beach, Broward, Martin | Children’s Services Council of Palm Beach County, Boynton Beach |
46 | 3 | 1 | 1 |
| TOTAL | 164 | 35 | 12 | 13 |
| County | White | Black | Hispanic | Total |
| Dade | 0 | 0 | 0 | 0 |
| Duval | 0 | 2 | 0 | 2 |
| Hillsborough | 1 | 0 | 0 | 1 |
| Jackson | 3 | 1 | 0 | 4 |
| Leon | 3 | 0 | 0 | 3 |
| Orange | 2 | 0 | 0 | 2 |
| Palm Beach | 0 | 1* | 0 | 1 |
| Total | 9 | 4 | 0 | 13 |
| Question | Duval | Jackson | Orange | Palm Beach | Leon | Hillsborough |
| Have you heard about newborn screening? | Yes-1 No-1 | Yes-2 Vaguely-1 | Yes-2 | No-1 | Yes-3 | Yes-1 |
| How did you hear about | Hospital, | OB | Hospital | N/A | Birthing | OB, Hospital |
| newborn screening? | Friends | checkups, | class, | |||
| childbirth | friends | |||||
| class | and | |||||
| WIC | family, | |||||
| Hospital |
| Responses to question, “Do you recognize any of these materials?” | |||
| Item Description | Yes | No | Not Sure |
| NBS Logo | 3 | 7 | 3 |
| NBS Website | 1 | 11 | 1 |
| Facebook Post #1 (dated December 10) | 4 | 8 | 1 |
| Facebook Post #2 (dated January 6) | 5 | 7 | 1 |
| Poster-Pregnant woman with Sonogram image | 4 | 7 | 2 |
| Poster-Redhead with Sonogram image | 1 | 9 | 3 |
| Poster-Baby | 4 | 7 | 2 |
| NBS Brochure | 4 | 6 | 3 |
| NBS Screening Radio ad (audio) | 2 | 8 | 3 |
| Blood Spot FFI Video 30 sec | 10 | 3 | |
| Blood Spot FFI Video 60 sec | 11 | 2 | |
| Compilation FFI 30 sec | 10 | 3 | |
| Compilation FFI 60 sec | 11 | 2 | |
| Hearing FFI 30 sec | 9 | 12 | |
| Hearing FFI 60 sec | 1 | 9 | 2 |
| Question | Duval | Jackson | Orange | Palm Beach | Leon | Hillsborough |
| Did any medical | Yes-2 | Yes-2 | Yes-2 | Not sure- | Yes-2 | Yes-1 |
| professionals talk to you | After birth | OB, | After | 1 | No-1 | After |
| about newborn screening | folder | childbirth | Nurse who did | childbirth | ||
| either before, during, or | from | test explained | ||||
| after pregnancy? | hospital | it, during | ||||
| hospital tour | ||||||
| During your pregnancy or hospital stay, were you educated on the newborn screening program? If so, how was the information provided to you? |
Maybe-1 No-1 | No-1 | Yes-2 In childbirth class, hospital tour, during hospital stay |
Yes In hospital (handout) |
No | A little (brochure) |
| Did the information | No, but it | No, it | They were | Not | Just thought it | No |
| received from those | helped | seemed | glad they | answered | was a normal | |
| medical professionals | them | routine | were doing | part of having | ||
| change your feelings on | understand | and | the | a baby. | ||
| the screening process? | it better. | expected | screening. | |||
| (all | ||||||
| agreed) |
Appendix D
| Research Questions | Participant Summary Coder #1 | Participant Summary Coder #2 |
|
1. Do you recognize any of the screenshots or advertisements? (Paired with a package of screenshots, video and radio PSA, and educational materials for visual prompts) |
Newborn logo- Yes, not sure Website- Not sure, Yes, no Social media post- Yes, yes, yes Social media post- Yes, yes, yes Poster- No, Not sure, yes Poster- No, Not sure, not sure Poster- Yes, Not sure, not sure Pamphlet- Yes, Not sure, yes Audio- Yes, Yes, no Video- No, No, no Video- No, No, no |
|
| 2. What is your most trusted mode of receiving information? (TV news, Facebook, internet ads, etc.) | TV news Health care provider and social media. Social media Social media websites local newspaper local news affiliates |
Jax: social media, Social media Marianna: One said they don’t trust the internet (especially Google searches)), but they trust doctors; other said they may google and compare across sites (e.g. Baby Center); but friends may steer you wrong so internet better. Orange: News, social media, websites Palm Beach: Healthcare and social media Tally: Internet news/websites of local newspaper or local news affiliates; news app on phone, internet, word of mouth Tampa: TV news |
| 3. Would you trust information concerning your health or your baby’s health from a friend or a medical professional before, during or after childbirth? | Trust medical professional more than a friend A friend and a doctor A friend Medical professionals |
Jax: Medical professional more than friend because they are trained. (both agreed) Marianna: Some friends if they’ve earned trust and have experience/multiple children, but still fact check; some are skeptical of “old school” doctors who are “stuck in their old ways”; didn’t trust local rural doctor so traveled to Tallahassee. |
| Orange: Friend friend (depends on the friend-only those who’ve had other children) Palm Beach: Yes, friends and a doctor Tally: Yes, all of the above, but trust doctor more Tampa: Medical prof |
||
| 4. Have you heard about newborn screening and how? |
Yes No Yes No “my OB, and the hospital when I had her”. Brochure “The hospital cause she had to get screened” “birthing class” |
Jax: No, Yes From where: Hospital, other friends Marianna: Vaguely, Yes, I think so; Yes- During checkups, childbirth class (two said this), WIC office, Yes Note: Some mothers changed responses once they had more information about what newborn screening was, as they didn’t have the terms for it. Orange: Yes-once it was happening; Yes but didn’t know what it was called at the moment Palm Beach: No Tally: Yes, Yeah, Sure, birthing class, friends and family, hospital tour Tampa: Yes, from OB and hospital during delivery |
| 5. Did any medical professionals talk to you about newborn screening either before, during, or after pregnancy? | “Yeah, when she was born. It was just brought up just in passing, before.” No After pregnancy Yes during the pregnancy “Only when it was happening” |
Jax: Yes, Yes After birth Marianna: OB, not yet (currently pregnant), remembers child receiving the screening and got a folder with info, but there is a lot coming at you after birth. Orange: Yes, “everybody was amazing and…explained what was going on….She was like ‘she passes!’” Yes, after baby was born. Palm Beach: I don’t know Tally: No; Nurse doing test, now wonder if the information was in the discharge packet; Yes during hospital tour Tampa: Yes after childbirth |
| 6. Did the information received from those medical professionals change your | No Yes “It just made me glad that they were doing it” |
Jax: No, but I understand it better (both participants agreed). Marianna: It just seemed routine and expected, the medical professionals didn’t say much before doing it. All |
| feelings on the screening process? | No, “just make me more aware of what is expected”. | mothers stated it just seemed to be the routine part of delivery so they didn’t question it. Orange: “It made me glad that they were doing it. Especially as a first time parent, you don’t know what to expect…so..havin them come in and explain what was happening...reassures us.” Palm Beach: The doctor Tally: No, just thought it was part of it, part of having a baby; yeah. Tampa: No |
| 7. If you did see any of the newborn screening ads, did it increase your knowledge or curiosity about the newborn screening program? | “Definitely getting little bit more information”. “Not curiosity but increased reassurance” |
Jax: Yes, they increased my knowledge Marianna: No, she saw on FB but she didn’t question its validity, was matter of fact, normal, status quo, didn’t know it was an option Orange: “Definitely reassurance that it was happening and that I knew that there would be screening. I think we're just overwhelmed with so much information when we're pregnant, especially for the first time, that We see a lot of it. We take a lot of it in, but at least I know I didn't really have much registers.” Palm Beach: She didn’t understand Tally: Only saw posters in pediatrician’s office after Tampa: Yes,definitely getting little bit more information |
| 8. Did your primary care | The neonatologist did | Jax: Yes (hospital doc did); Yes (with 2nd |
| physician discuss the | Yes | child) |
| newborn screening results | No | Marianna: No, but they didn’t know |
| with you after the baby was | “I guess no news is good | they should be asking; one mother |
| born? | news” “The nurse that did the test was like, oh, she passed” |
recalled being given login info to hospital to see results. Orange: Yes, the hearing immediately; yes, that everything was good.” |
| Palm Beach: She didn’t know | ||
| Tally: Nope; nurse that did the test said | ||
| she passed; Yes, that everything looked | ||
| normal, “no news is good news”. | ||
| Tampa: Neonatologist | ||
| 9. How old is your youngest child? | 5 months 9 months 11.5 months 13 months 15 months 16 months |
Jax: 3 mo, 6 yrs Marianna: expecting (3), 5 mo Orange: 9 mo, 6 yrs (currently expecting) Palm Beach: 5 mo Tally: 16 mo old (also expecting); 12 mo, 15 mo Tampa: 11 month |
| 10. What specifically did you enjoy about the presented newborn screening advertisements/screenshots? | Getting more knowledge, “to know what exactly they're screening for, and not just being told we’re gonna prick your heel, and we’re gonna do this, and not really know why”. Brochure/ pamphlet, website Poster, video The logo and the 3 icons |
Jax: Bright colors, important info, symbols/icons Fave poster: 5 (pregnant woman holding sonogram); brochure is helpful Marianna: Facebook ads, posters with photographs (especially one with baby) Videos-liked the cute baby boy, preferred 30 second version Orange: Loved the logo, very well done; poster with baby was favorite; videos were really good but never saw them because they don’t watch much TV, but they were impactful, videos with kids were cute. About videos: It's reassuring knowing that if something goes wrong like if there is a challenge with a test result that They will take care of it, you know, they'll help provide you with options. Palm Beach: Preferred brochure and website Tally: Poster with baby; brochure; logo For videos: one participant did not like the phrase “as a dad”, feeling like it was too gendered, but otherwise felt like videos were very well done, cute kids, good storytelling approach. Felt radio ads were “pointless.” For radio ad: Stated that younger childbearing age is not listening to the radio or if they do, they switch channels if ad comes on. They thought billboard would’ve been better seen. Suggested Spotify ads, which is where people are. Tampa: Getting more knowledge, “it’s nice to know what exactly they’re screening for…really having the why, on why everything is being done.” |
| 11. Have you visited the Florida newborn screening website? What information provided on the website did you find to be most beneficial/interesting? | No No No No | Jax: No, But liked the clarity, design, easy to navigate Marianna: No Orange: No, No Palm Beach: No Tally: No; One participant said it was “white centric”/lacked diversity, liked the three icons and layout Tampa: No, “I think I’ve seen it, but I don’t think I have actually browsed it.” |
| 12. Have you received any information regarding newborn screening from attending a class or health fair/event? | No No Yes, in a pregnancy class |
Jax: No, Maybe Marinna: Childbirth class (2) Orange: Yes at pregnancy class Palm Beach: No Tally: Birthing class Tampa: No |
| 13. Were you given a copy of your baby’s newborn screening results? Given to you by pediatrician or who? |
Yes Yes Yes No, I think you have to request in writing The hospital The hospital The hospital |
Jax: Probably in discharge papers, yes Marianna: given part of brochure Orange:Yes (hearing result, given by hospital) Palm Beach: Yes (by hospital) Tally: Might be in the take home folder, recall maybe seeing test results; given in discharge papers Tampa: I believe so, by the hospital |
| 14. Is there anything specifically that you wish you had known about the newborn screening program at the time of your baby’s birth? | I don't think so. Like I said, “I would’ve liked to know a little bit more of things that were screened for, and exactly why they’re doing it. Everything is so quick when you’re in the hospital”. I don’t know |
Jax: All of this information; it depends how long you stay at hospital-longer stays get more info Marianna: Wish they would’ve been given results right at birth; what to look for, more information, wish they would’ve known more about NSP Orange: What they’re screening for Palm Beach: I don’t know Tally: No, because I just thought it was part of the process.” Tampa: “I would’ve liked to know a little bit more of things that were screened for, and exactly why they’re doing it.” |
| 15. During your pregnancy or hospital stay, were you educated on the newborn screening program? | A little. Yes | Jax: No, maybe Marianna: No Orange: Yes, Yes, in childbirth class, hospital tour, during hospital stay |
| How was the information provided to you? (Verbally or brochure/pamphlet- educational material) | A brochure. “I definitely would have liked a little bit more verbal explanation” A brochure, no verbal explanation A brochure |
Palm Beach: Yes, the hospital (gave handout but didn’t explain it) Tally: No. One person questioned whether or not it was even optional, could you opt out of it; other wondered if the results would be helpful to other doctors/future medical decisions Tampa: A little, not as much as I would’ve liked to have seen. It was a brochure. |
| I don’t think so. | Jax: wanted website address to search | |
| 16. GENERAL QUESTION (for | No | (both) |
| additional feedback) Is there | “I kind of wish that like I | Marianna: Asked if newborn screening |
| anything discussed today you | had heard a little bit more | was an automatic thing after birth; |
| would like more information on, do you have anything to add/share regarding the newborn screening program? |
of more than she's good”. ” if you're going to do radio ads, like. Spotify ads” “no diversity on the website, all white” “white centric” |
pregnant women are flooded with so much info after birth, its hard to keep track of everything, new parent brain; “if I’m the most important thing to my baby, then they should make an effort to make sure that I have that information, make sure I know that this |
| is what you’re putting in the folder, | ||
| help me to have an understanding.” | ||
| They suggested that the ads should be | ||
| playing in the hospital room on the TV | ||
| in rooms. | ||
| There was more emphasis on | ||
| postpartum depression. | ||
| They’d like to know even if the baby | ||
| passed with “flying colors”. | ||
| Need more focus on patient education | ||
| and care. | ||
| Orange: “I kind of wish that like I had | ||
| heard a little bit more of more than | ||
| she's good. I also know people are | ||
| pressed for time and I'm a new mom, | ||
| I'm not gonna remember everything, | ||
| but like, it still would be interesting to | ||
| hear.” | ||
| Just a high level of what they are | ||
| testing for. | ||
| Tally: Reiterated lack of diversity in ads; | ||
| wish they would’ve understand their | ||
| rights to request results | ||
| Tamps: No |
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