Version 1
: Received: 26 January 2024 / Approved: 28 January 2024 / Online: 29 January 2024 (09:04:23 CET)
How to cite:
Leoste, J.; Marmor, K.; Heidmets, M. Nonverbal Behavior of Service Robots in Social Interactions – A Survey on Recent Studies. Preprints2024, 2024011969. https://doi.org/10.20944/preprints202401.1969.v1
Leoste, J.; Marmor, K.; Heidmets, M. Nonverbal Behavior of Service Robots in Social Interactions – A Survey on Recent Studies. Preprints 2024, 2024011969. https://doi.org/10.20944/preprints202401.1969.v1
Leoste, J.; Marmor, K.; Heidmets, M. Nonverbal Behavior of Service Robots in Social Interactions – A Survey on Recent Studies. Preprints2024, 2024011969. https://doi.org/10.20944/preprints202401.1969.v1
APA Style
Leoste, J., Marmor, K., & Heidmets, M. (2024). Nonverbal Behavior of Service Robots in Social Interactions – A Survey on Recent Studies. Preprints. https://doi.org/10.20944/preprints202401.1969.v1
Chicago/Turabian Style
Leoste, J., Kristel Marmor and Mati Heidmets. 2024 "Nonverbal Behavior of Service Robots in Social Interactions – A Survey on Recent Studies" Preprints. https://doi.org/10.20944/preprints202401.1969.v1
Abstract
This study presents a literature review focused on nonverbal communication in human-robot interaction (HRI) that involves service robots with social capabilities. We aim to list the types of robots used and nonverbal communication cues examined in the reviewed studies; and the main research objectives, participant characteristics, data collection methods, and primary findings of these studies. To achieve this, we conducted a literature review of 39 relevant open access academic papers published from 2006 to 2023 that examined the utilization of nonverbal cues by both humans and robots during HRI. The results suggest that enhancing the quality of communication between humans and service robots must be improved, while there are several aspects that require more thorough exploring, needed to strengthen robot self-efficacy, trust and trustworthiness in HRI or overcome cultural differences. The results emphasize the importance of nonverbal communication in shaping the dynamics of interactions between humans and service robots.
Keywords
service robot; robot assistant; nonverbal behavior; human-robot interaction; social interaction; embodied communication; social robot; collaborative robots
Subject
Social Sciences, Behavior Sciences
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
