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Travel Experience and Reasons for the Use and Non-Use of Local Public Transport: A Case Study within the Community Interregional Project SAMBA (Sustainable Mobility Behaviours in the Alpine Region)
Bina, M.; Biassoni, F. Travel Experience and Reasons for the Use and Nonuse of Local Public Transport: A Case Study within the Community Interregional Project SaMBA (Sustainable Mobility Behaviors in the Alpine Region). Sustainability2023, 15, 16612.
Bina, M.; Biassoni, F. Travel Experience and Reasons for the Use and Nonuse of Local Public Transport: A Case Study within the Community Interregional Project SaMBA (Sustainable Mobility Behaviors in the Alpine Region). Sustainability 2023, 15, 16612.
Bina, M.; Biassoni, F. Travel Experience and Reasons for the Use and Nonuse of Local Public Transport: A Case Study within the Community Interregional Project SaMBA (Sustainable Mobility Behaviors in the Alpine Region). Sustainability2023, 15, 16612.
Bina, M.; Biassoni, F. Travel Experience and Reasons for the Use and Nonuse of Local Public Transport: A Case Study within the Community Interregional Project SaMBA (Sustainable Mobility Behaviors in the Alpine Region). Sustainability 2023, 15, 16612.
Abstract
Knowing the reasons for mobility choices, how users evaluate the characteristics of public transport and how satisfied they are with the travel experience is essential to promote the use of LTP (Local Public Transport), especially in rural or suburban areas where the use of private car is often prevalent. The present study aimed to investigate the mobility experience and the reasons for use and non-use of the LPT in a suburban area by the people travelling to a large Hospital Centre in a Province of the North-east of Italy. An anonymous questionnaire was completed by people from different categories travelling to the hospital (students, employees, clients), user and non-users of the LPT. The results showed that insufficient hourly coverage and accessibility of the service are the primary reasons for opting not to use LPT and together with reliability and comfort, these factors contribute to user satisfaction with their travel experience. Perceived sustainability of LPT contributes to overall travel satisfaction. However perceived sustainability alone does not appear to influence the choice of LPT if the service lacks adequate accessibility and does not meet the needs of travelers in terms of hourly coverage
Keywords
public transport; sustainable mobility; satisfaction with travel; service experience; travel mode reasons
Subject
Social Sciences, Psychology
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
