Facilities management also refers to facilities management systems and software. Vast amounts of data - often called Internet of Things (IoT) data - are generated by built environments through sensors, meters, gauges and smart devices [
33]. According to many factors, including ease of use, flexibility, scalability, and the selection of features there is 20 software solutions like Hippo CMMS, Prod smart, FMX, Quick Base, ServiceNow Facility Management, iLab Core Facility Management, CBRE, Service Insight, Nexudus Spaces, Skedda Bookings, Office Space Software, AiM Space Management, ARC Facilities, Infraspeak, 360Facility, WebCheckout, ARCHIBUS, Rosmiman IWMS, RecTimes, WebTMA, these software can allow to access up-to-the-minute data to space management, move tracking, facility maintenance, asset tracking, security and visitor tracking, mailroom management systems. Facilities managers need to track data about all processes and operations to be certain they are making the best determinations, based on the most accurate information. to outline the specific measurements every facilities professional must collect, understand, and track, including real estate costs and terms, space utilization, real estate costs, everything about every asset, the facilitiesteam's performance, sustainability goals, optimal space use and the quality of space. The metrics used to achieve that is as follows: Sustainability Goals, Maintenance Costs, and Productivity Costs [
34,
35].
According to Esri, a geographic information system (GIS) is a framework for gathering, managing, and analyzing data. Rooted in the science of geography, GIS integrates many types of data. It analyzes spatial location and organizes layers of information into visualizations using maps and 3D scenes. With this unique capability, GIS reveals deeper insights into data, such as patterns, relationships, and situations—helping users make smarter decisions [
36]. Using GIS can build a data model that includes geographic layers (such as soils, geology, and vegetation), built layers (such as land use, buildings, highways, and infrastructure), and social layers (such as social data and code requirements) [
37]. GIS is considered Resources for Facilities Management Users, whether it has GIS-CAD-BIM Data Interchange, ESRI's ArcGIS family of products supports many CAD data formats and OGC, Inc., Web services including WFS, WMS, and WCS, and Building Interior Space Data Model (BISDM) [
38]. Building Information Modeling (BIM) is an intelligent 3D model-based process that gives architecture, engineering, and construction (AEC) professionals the insight and tools to more efficiently plan, design, construct, and manage buildings and infrastructure. Integrating BIM with facilities management software systems is the Holy Grail in terms of better quality and standardized data because information stored within BIM includes schedules and blueprints as well as asset information such as cost, location, service life, carbon impact, maintenance, spares, re-ordering, substitution, serial number, warranty details and more[
39,
40]. The operational phase requires comprehensive set of well-structured information regarding the building asset. Therefore, a BIM model filled with the multifarious information can be integrate with existing FM systems, contribute in optimizing the processes conducted conventionally within the FM practice. Support sustained information flow for the efficient operational stage, avoiding performance gap by offering efficiencies in the information management across the building asset lifecycle. Furthermore, BIM as a collaborative process that facilitates the sustained logistics of information is introduced as viable way [
41]. BIM contribute in information flow for some application area for FM like: mobile localization of building resources, digital asset with real-time data access, Space management, Renovation/retrofit planning and feasibility studies, Maintainability studies, Energy analysis and control, Safety/emergency management [
42]. The success of integrating these two domains (GIS and BIM objects) is a great achievement toward solving problems in Architecture, Engineering and Construction (AEC), Facility Management (FM), Disaster Management (DM) sectors [
41,
42]. Because it will be able to subscribe to access GIS information layers within software such asAutodesk's Revit. This includes real-time specialization data from the Internet of Things. The integration of data through geographic information system (GIS)-based building information modeling (BIM) has recently emerged as an important area of research. Several studies have investigated the benefits of the effective integration of BIM and GIS. This process generally involves the extraction and transformation of information required by each stakeholder in the relevant project. GIS and BIM are similar in that they both model spatial information — the former is used for outdoor modeling and the latter for indoor modeling — and have common use cases, such as location-based municipal facilities information queries and management. In order to realize use cases based on BIM and GIS, effective interoperability between GIS and BIM should be supported by an appropriate platform. Data and workflow integration across GIS and BIM enable to realize greater efficiency, sustainability, and habitability of the cities, campuses, and workplaces all around us [
42,
43]. Integration GIS/BIM support to build a robust context model where geographic information and infrastructure design data are brought together, helping to better understand how assets interact within the context of a real place and geography, And to deliver more, better, with less, the industry needs to think about things differently. Integrating BIM and GIS can result in workflows that move data seamlessly from one system to another [
43]. By using Facilities Management Information and Data Exchange models in the building industries like IFC Industry Foundation Classes, COBie Construction Operations Building Information Exchange, and GBXML Green Building XML schema. These models contain a structures combination of geometric and non-geometric data. This data can be displayed, analyzed and modified in different ways in multiple software applications. Using LOD (BIM's Level of Detail) 500 As Built documents (Elements are modeled as constructed assemblies for Maintenance and operations. In addition to actual and accurate in size, shape, location, quantity, and orientation, non-geometric information is attached to modeled elements) [
44,
45,
46].
Figure 2 illustrate integrating BIM and GIS to make workflows data seamlessly with using data exchange between as built information document and potential BIM lifecycle and GIS solutions for facility management [
46].
Project management is the use of skills, knowledge, and tools and techniques in overseeing all activities related to a project. The projectmanager's role is to ensure that the stated objectives of the project are achieved. Project management processes fall into five groups: Initiating, Planning, Executing, Monitoring and Controlling, Closing. Project management knowledge draws on ten areas: Integration, Scope, Time, Cost, Quality, Procurement, Human resources, Communications, Risk management, Stakeholder management, while The project management information system PMIS is part of the environmental factors, provides access to tools, such as a scheduling tool, a work authorization system, a configuration management system, an information collection and distribution system, or interfaces to other online automated systems. Automated gathering and reporting on key performance indicators (KPI) can be part of this system [
47].
Central Building Management System BMS is a system to facilitate advance control providing automatic monitoring of all systems, equipment, machines, and devices through field controlling units and a workstation in the control and monitoring room of each building, allowing for faster operation and monitoring of all systems, equipment, machines, and devices available in all buildings and support facilities of the university campus [
48].
Figure 3 illustrate BMS scope in construction project. Supervisory control and data acquisition SCADA is a system of software and hardware elements that allows industrial organizations to: control industrial processes locally or at remote locations, monitor, gather, and process real-time data, directly interact with devices such as sensors, valves, pumps, motors, and more through human-machine interface (HMI) software, record events into a log file, help to maintain efficiency, process data for smarter decisions, and communicate system issues to help mitigate downtime[
49].
Figure 4 illustrate BMS scope in construction project.