Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

An Informed Decision Support Framework From Strategic Perspective in Health Sector

Version 1 : Received: 25 April 2023 / Approved: 3 May 2023 / Online: 3 May 2023 (10:43:58 CEST)

A peer-reviewed article of this Preprint also exists.

Alojail, M.; Alturki, M.; Khan, S.B. An Informed Decision Support Framework from A Strategic Perspective in The Health Sector. Information 2023, 14, 363. Alojail, M.; Alturki, M.; Khan, S.B. An Informed Decision Support Framework from A Strategic Perspective in The Health Sector. Information 2023, 14, 363.

Abstract

Decision makers have to work on resolving multiple forms of problems within their organizations. The problems can be structured, semi-structured, or unstructured. Handling these issues requires intensive time dedication and resource allocation. Looking at the perspective of strategic decision making in Saudi Arabia, current operations are lacking in various sectors. This indulges an immediate need to introduce proper systems and highlight the loopholes that would allow the leaders make informed decisions aided by a support system. For this reason, the researchers set out to work on two research questions. The first question focused on how decision makers ensured accuracy of the decisions they are making. It would allow to identify why such system is important that should also guarantee consistency and accuracy. The second question asked about the proper process that would govern and control the outcome of decision. Considering the above questions, this research aimed at identifying the ideal framework, and whether the proposal developed would fit into the Saudi organizations. A case study in health sector has been reviewed containing various models across the world. Following this, interviews with five decision makers in their organization were conducted to perform the qualitative research. The researcher identified that most organizations lacked systems to ensure their decisions were accurate. The research also concluded that the tools and elements presented in the proposed informed decision framework would fit into most Saudi organizations to eliminate the identified problem, and especially due to the inclusion of the non-digital sources of information as part to the decision process. Furthermore, the analysis was conducted and discussion was determined stating validations of the study.

Keywords

decision support; framework; stakeholders; information systems; analysis

Subject

Computer Science and Mathematics, Information Systems

Comments (0)

We encourage comments and feedback from a broad range of readers. See criteria for comments and our Diversity statement.

Leave a public comment
Send a private comment to the author(s)
* All users must log in before leaving a comment
Views 0
Downloads 0
Comments 0
Metrics 0


×
Alerts
Notify me about updates to this article or when a peer-reviewed version is published.
We use cookies on our website to ensure you get the best experience.
Read more about our cookies here.