Preprint Article Version 2 Preserved in Portico This version is not peer-reviewed

eHealth-Engagement on Facebook during COVID-19: Simplistic Computational Data Analysis

Version 1 : Received: 19 January 2022 / Approved: 21 January 2022 / Online: 21 January 2022 (12:59:09 CET)
Version 2 : Received: 4 February 2022 / Approved: 8 February 2022 / Online: 8 February 2022 (11:12:14 CET)

A peer-reviewed article of this Preprint also exists.

Hermann, C.; Govender, M. eHealth Engagement on Facebook during COVID-19: Simplistic Computational Data Analysis. Int. J. Environ. Res. Public Health 2022, 19, 4615. Hermann, C.; Govender, M. eHealth Engagement on Facebook during COVID-19: Simplistic Computational Data Analysis. Int. J. Environ. Res. Public Health 2022, 19, 4615.

Journal reference: Int. J. Environ. Res. Public Health 2022, 19, 4615
DOI: 10.3390/ijerph19084615

Abstract

Abstract: Understanding social media networks and group interactions are crucial to the ad-vancement of linguistic and cultural behaviour. This includes the manner in which people ac-cessed advice on health, especially during the global lockdown periods. Some people turned to social media to access information on health where most activities were curtailed with isolation rules, especially for older generations. Facebook public pages, groups and verified profiles, using "senior citizen health", "older generations", and "healthy living" keywords were analysed over a 12-month period to analyse the engagement promoting good mental health. CrowdTangle was used to source English language status updates, photo and video sharing information which resulted in an initial 116,321 posts and 6,462,065 interactions Data analysis and visualisation were used to explore large datasets, including natural language processing for “Message” content discovery, word frequency and correlational analysis and co-word clustering. Preliminary results indicate strong links to healthy aging information shared on social media which showed correla-tions to global daily confirmed case and daily death totals. The results can be used to identify public concerns early on and address mental health issues in the senior generation on Facebook.

Keywords

social media; netnography; mental health; natural language processing; visualization; data analysis; COVID-19

Subject

BEHAVIORAL SCIENCES, General Psychology

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