Submitted:
14 December 2020
Posted:
15 December 2020
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Abstract
Efficient and uninterrupted energy supply plays crucial role in the quality of the modern daily life, while it is obvious that the efficiency and performance of energy supply companies has significant impact on energy supply itself, and on determining and finetuning the future roadmap of the sector. In this study, the performance and efficiency of energy supply companies with respect to productivity is investigated over a case study of an electricity distribution company in Turkey. The factors affecting the company’s performance and their corresponding weights have been determined and elicited using analytical hierarchy process (AHP) and the Fuzzy AHP methods, as two well-known multi-criteria decision-making methods, which are two well-known prominent methods widely used in the literature. The results help demonstrate that the criteria elicited to evaluate the company’s energy supply performance plan a crucial role in developing strategies, policies and action plans to achieve continuous improvement and consistent development.
Keywords:
Electricity Distribution
; Factor Elicitation for efficiency
; Fuzzy Analytical Hierarchical Process (F-AHP)
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