Article
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Preserved in Portico This version is not peer-reviewed
Models of Automation Surprise: Results of a Field Survey in Aviation
Version 1
: Received: 6 March 2017 / Approved: 6 March 2017 / Online: 6 March 2017 (17:59:48 CET)
A peer-reviewed article of this Preprint also exists.
De Boer, R.; Dekker, S. Models of Automation Surprise: Results of a Field Survey in Aviation. Safety 2017, 3, 20. De Boer, R.; Dekker, S. Models of Automation Surprise: Results of a Field Survey in Aviation. Safety 2017, 3, 20.
Abstract
Automation surprises in aviation continue to be a significant safety concern and the community’s search for effective strategies to mitigate them are ongoing. The literature has offered two fundamentally divergent directions, based on different ideas about the nature of cognition and collaboration with automation. In this paper, we report the results of a field study that empirically compared and contrasted two models of automation surprises: a normative individual-cognition model and a sensemaking model based on distributed cognition. Our data prove a good fit for the sense-making model. This finding is relevant for aviation safety, since our understanding of the cognitive processes that govern the human interaction with automation drives what we need to do to reduce the frequency of automation-induced events.
Keywords
aviation automation; automation surprise; cognition; complacency; bias
Subject
Social Sciences, Decision Sciences
Copyright: This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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