2. Materials and Methods
Industry 4.0 technologies have led to significant structural changes in production systems. In particular, big data analytics, the Internet of Things, intelligent automation technologies, and cyber-physical systems support more integrated, flexible, and data-driven production processes. These technologies not only digitize production processes but also improve the organizational structures and supply chain management approaches of businesses. In this context, evaluating the relationships between Industry 4.0 production applications, production system integration, supply chain agility, and operational performance together will provide significant gains to the literature and application systems.
It is frequently emphasized in the literature that Industry 4.0 production applications strengthen the internal process integration of businesses. Thanks to digital production technologies, real-time data sharing between production machines, information systems, and enterprise software becomes possible, which increases coordination between departments within the business. The acceleration of information flow between functions such as production planning, purchasing, and logistics allows production processes to be carried out in a more synchronized manner. Recent studies show that Industry 4.0 technologies enhance coordination between production systems by strengthening intra-organizational integration [
6,
7]. Accordingly, Industry 4.0 production applications are expected to increase the integration of production systems.
H1. Industry 4.0 manufacturing applications (I4PP) positively impact production system integration (PSI).
Industry 4.0 technologies are also creating significant transformations in supply chain processes. Thanks to digital production systems, businesses can analyze data obtained from production and supply processes in real time and respond more quickly to changes in demand. This allows businesses to manage their supply chain processes in a more flexible and adaptable structure. The literature states that Industry 4.0 technologies strengthen supply chain coordination by increasing data visibility and increase the agility capacity of businesses [
8,
9]. Accordingly, Industry 4.0 production applications are expected to increase supply chain agility.
H2. Industry 4.0 production applications (I4PP) positively affect supply chain agility (SCA).
Industry 4.0 technologies contribute to the more efficient execution of operational processes by increasing the level of automation in production processes. Thanks to digital production technologies, data obtained from production processes can be analyzed, process optimization can be achieved, and resource utilization can be made more effective. This situation increases production efficiency while having positive effects on operational outputs such as delivery performance and product quality. There are significant findings in the literature indicating that Industry 4.0 applications improve the operational performance of businesses [
10,
11]. Accordingly, Industry 4.0 production applications are expected to have a positive impact on operational performance.
H3. Industry 4.0 production applications (I4PP) positively affect operational performance (OP).
Production systems integration is a crucial organizational capability that enables businesses to manage their production processes more effectively. Effective information sharing and process coordination between departments contribute to more harmonious production activities. Increased integration allows for more efficient management of production planning processes and optimization of resource utilization. This facilitates faster and more flexible movement in supply chain processes for businesses. The literature states that intra-business integration is one of the key factors increasing supply chain agility [
12]. Accordingly, production systems integration is expected to increase supply chain agility.
H4. Production systems integration (PSI) positively impacts supply chain agility (SCA).
Production systems integration is also considered a significant factor in improving the operational performance of businesses. Thanks to integrated production systems, businesses can plan their production processes more effectively and strengthen coordination among operational activities. This contributes to increased efficiency in production processes, reduced costs, and improved delivery performance. There is strong evidence in the literature that there is a positive relationship between production system integration and operational performance [
12,
13].
H5. Production system integration (PSI) positively affects operational performance (OP).
Agile supply chains let businesses quickly respond to changing market conditions and make adjustments to production plans. Businesses with agile supply chains can respond quickly to demand fluctuations and revise their production plans in a short amount of time. This enables businesses to respond to customer demands faster, thus increasing operational performance. The literature states that supply chain agility has a significant impact on operational performance [
14,
15].
H6. Supply chain agility (SCA) positively affects operational performance (OP).
It is stated that the impact of Industry 4.0 production applications on business performance often occurs through organizational mechanisms. Digital manufacturing technologies strengthen process integration within businesses, enabling production systems to operate more efficiently, which indirectly impacts operational performance. Therefore, production system integration is expected to play a mediating role in the relationship between Industry 4.0 manufacturing applications and operational performance.
H7. Production systems integration (PSI) plays a mediating role in the relationship between Industry 4.0 manufacturing practices (I4PP) and operational performance (OP).
Similarly, Industry 4.0 technologies strengthen the agility capacity of businesses by increasing data visibility in supply chain processes. Agile supply chains improve the operational performance of businesses thanks to their ability to quickly adapt to changes in demand. Therefore, supply chain agility is expected to play a mediating role in the relationship between Industry 4.0 manufacturing practices and operational performance.
H8. Supply chain agility (SCA) plays a mediating role in the relationship between Industry 4.0 manufacturing practices (I4PP) and operational performance (OP).
Finally, it is thought that the impact of Industry 4.0 manufacturing practices on business performance can emerge through a multi-stage mechanism. Digital manufacturing technologies primarily strengthen in-house production systems integration, and this integration, in turn, increases supply chain agility, thus impacting operational performance. Accordingly, it is considered that production systems integration and supply chain agility can play a series of mediating roles together.
H9. Manufacturing systems integration (PSI) and supply chain agility (SCA) play a serial mediating role in the relationship between Industry 4.0 manufacturing practices (I4PP) and operational performance (OP).
2.1. Research Model and Methodology
This research is designed using a quantitative research method to examine the impact of Industry 4.0 production applications on the operational performance of businesses. In the context of Industry 4.0, production system integration is considered a crucial component of production system capacity by providing digital coordination and data integration. In this study, the relationships between Industry 4.0 production applications, production system integration, supply chain agility, and operational performance are examined within a structural model framework (
Figure 1). Partial Least Squares Structural Equation Modeling (PLS-SEM) method was chosen to test the direct and indirect relationships between the variables within the research model.
Industry 4.0 Production Practices (I4PP), Production Systems Integration (PSI), Supply Chain Agility (SCA), Organizational performance (OP)
The PLS-SEM method is widely used in business and management sciences, particularly for testing complex structural models and providing reliable results with relatively small sample sizes [
16]. Furthermore, this method offers a suitable approach for analyzing research models by allowing the testing of multiple mediating relationships. Research data were collected online through a structured questionnaire. In the process of collecting data, participants were informed of the study’s purpose, and their anonymity was maintained. Data collected were used for scientific research only. The results of Harman’s one-factor test, used to assess common method bias in self-reported data, demonstrated less than 50% of the variance could be explained by the first factor. This finding indicates that common method bias did not pose a significant problem in the study [
17].
2.2. Universe and Sample
Research participants are middle- and upper-level managers working in manufacturing companies in Turkey, specifically in production management, operations management, supply chain management, and digital transformation. The sample was determined using a convenience sampling method, a non-probability sampling technique. Data was collected from participants using a survey technique and within the translation process using industry-specific communication tools. A minimum sample size was determined to be suitable for structural equation modeling analysis. A total of 300 managers participated in the study.
2.3. Data Collection Tool
A structured questionnaire was used as a data collection tool in the research. The questionnaire consists of two sections. The first section contains questions about the demographic characteristics of the participants, and the second section contains scale items to measure the variables included in the research model. The scales used in the research were adapted from studies whose validity and reliability have been proven in the literature. All scale items were measured with a 5-point Likert type rating (1 = Strongly Disagree, 5 = Strongly Agree).
Industry 4.0 Production Applications Scale: This scale, used to measure the level of use of digital technologies in the production processes of businesses, was adapted from the measurement tool developed by [
18]. The scale consists of items that evaluate dimensions such as the use of digital technologies in production processes, data analytics applications, automation level, and digital integration of production systems. Production Systems Integration Scale: This scale, used to measure the level of information sharing and process coordination between departments within the business, is based on the study of [
13]. The scale items evaluate coordination and information sharing between production, purchasing, and logistics units [
13,
19]. Supply Chain Agility Scale: This scale, used to measure businesses’ capacity to adapt to changing market conditions and respond quickly to demand changes, is based on the work of [
15] and [
15,
20,
21]. Li et al. (2007) developed a measurement tool for measuring operational outputs such as productivity, quality, delivery performance, and process efficiency[
22].
Table 1.
Variables.
| Variable |
Source |
| Industry 4.0 Production Practices (I4PP) |
| Digital technologies are actively used in our production processes. |
[18] |
| There is real-time data flow between production machines and information systems. |
| Production processes are supported by sensor and automation systems. |
| Production data is collected and analysed digitally. |
| Production planning and control processes are carried out through digital systems. |
| Production equipment works in an integrated manner. |
| Big data analytics is used in production decisions. |
| Production processes can be monitored and controlled remotely. |
| The level of automation in production processes is high. |
| Digital technologies increase production efficiency. |
| The level of digital integration in production processes is high. |
| Our production systems are compatible with Industry 4.0 technologies. |
| Production Systems Integration (PSI) |
| Effective information sharing is ensured between production-related departments. |
[13,19] |
| Production planning, purchasing, and logistics units work in coordination. |
| Production decisions are made in harmony with other units within the company. |
| Production processes are carried out synchronously thanks to interdepartmental integration. |
| Production-related data is used jointly by all relevant units. |
| Production systems are integrated with other functions within the company. |
| Supply Chain Agility (SCA) |
| Our company can respond quickly to changes in customer demand. |
[15,21] |
| Our supply chain can easily adapt to unexpected market conditions. |
| We can quickly revise our production and distribution plans in response to demand fluctuations. |
| Our coordination with our suppliers is flexible and effective. |
| Our supply chain operates based on real demand. |
| We can offer products and services that meet changing customer needs in a short time. |
| Organizational performance (OP) |
| Our company’s production processes operate with high efficiency. |
[22,23] |
| Our product/service quality is above the industry average. |
| Our delivery times are shorter compared to our competitors. |
| Our inventory management is effective and controlled. |
| Our production processes are flexible to change in demand. |
| Our operational processes are carried out in a way that will increase customer satisfaction. |