3.4.1. Keyword Co-Occurrence Analysis
Figure 10 reveals the thematic structure of smart tourism destination research by identifying a network of high-frequency keywords. The network comprises 268 nodes and 895 links, with a density of 0.025. The modularity Q score of 0.5622 and the weighted average silhouette score of 0.8109 indicate clear and cohesive clustering. These clusters demonstrate an evolutionary trajectory from technological foundations toward sustainable applications. Significant correlations among keywords—such as "smart tourism destination" intersecting with "big data," "artificial intelligence," and "sustainable tourism"—reflect a shift from conceptual exploration to empirical validation.
The following analysis examines the primary clusters based on the most cited literature, unpacking thematic content, internal relationships, and knowledge contributions:
Cluster #0 (UTAUT Integration) is located at the center of the network and is primarily composed of red nodes. It focuses on the extension of the Unified Theory of Acceptance and Use of Technology (UTAUT) within smart tourism, emphasizing the moderating role of privacy and security risks. This cluster reflects a deepening of behavioral intention studies from technology acceptance models to psychological mechanisms. The strong interlinkage of keywords such as “satisfaction,” “adoption,” “behavior,” and “attitudes” indicates the mediating role of user cognition in destination-based technological applications.
For example, Omar proposed a UTAUT model moderated by privacy and security concerns, empirically revealing the impact of technology acceptance on tourist behavior[
68]. Santos-Junior explored the relationship between quality of life and smart destinations from a sustainability perspective, extending the theoretical model to include community participation[
69]. Gonzalez-Reverte analyzed risk perceptions associated with mobile device use in beach tourism, highlighting the dynamic interaction between technology use and behavioral intention[
13]. Wang examined the mediating effect of arousal, linking technology experiences with revisit intentions[
70]. Tavitiyaman introduced Theory of Mind as a mediator to illustrate the cognitive processing of millennial tourists[
71].The co-occurrence of these studies reveals the evolution of UTAUT from a static model to a dynamic framework incorporating moderation effects. The distinctive characteristic of this cluster lies in the theoretical innovation driven by the interplay between risk perception and sustainability, pushing the field toward integrating user psychology with ecological perspectives.
Cluster #1 (Value Creation) focuses on the role of big data and social media in value co-creation within smart tourism. Keywords such as “big data,” “information,” and “artificial intelligence” are strongly connected, highlighting the data-driven restructuring of the value chain. This cluster emphasizes the transition of big data from information processing to strategic decision-making, revealing the network effects of stakeholder collaboration.
For example, Ozkose used content analysis to map value creation trends in smart tourism[
72];Del Vecchio explored the implications of social big data for destination value, emphasizing interdisciplinary integration[
73]; Marine-Roig analyzed large-scale user-generated content in the case of Barcelona to examine its value[
74]; Diaz-Gonzalez proposed an automatic classification framework for destination quality[
75]; and Shafiee conducted a systematic review on value co-creation[
26]. The co-occurrence of these studies demonstrates an evolution from using technology merely as a tool to understanding it as an ecosystem enabler. The thematic relevance lies in the intersection of data privacy and sustainability, providing methodological insights for a shift from descriptive to predictive tourism management.
Cluster #2 (SOCOMO Marketing) explores the integration of social, community, and mobile (SOCOMO) marketing. Keywords such as “augmented reality,” “management,” and “technology” are closely associated, reflecting the convergence of urban marketing and tourism. This cluster underscores the strategic shift from traditional promotion to digital interaction, emphasizing the mediating role of policy tools in sustainable planning.
For instance, Ivars-Baidal examined the tools and perceived impacts of smart city planning in Spain, emphasizing how policy enhances destination competitiveness[
76]; Sorokina developed a framework from the perspective of destination marketing organizations (DMOs), exploring the practical application of theoretical approaches[
11]; Buhalis proposed a value co-creation model for SOCOMO marketing, analyzing empowerment mechanisms through social media in tourism[
77]; Wider used co-citation and co-word analysis to uncover trends in digital tourism and trace the evolution of sustainability indicators[
78]; Marchesani analyzed the moderating role of airports in the flow of smart city tourism, highlighting how mobility practices drive tourist flows[
79]. These co-occurrence patterns reveal a shift in marketing from one-way communication to an interactive ecosystem, characterized by the synergy between infrastructure and tourist intentions, especially in the post-pandemic recovery phase where policy and technology converge.
Cluster #3 (Blockchain Technology) focuses on the application of blockchain in smart tourism. Keywords such as “internet,” “information technology,” and “smart tourism” show strong associations, reflecting the transformative role of decentralized technologies in enhancing data security and transparency.
Tyan discussed blockchain trends in tourism and emphasized its potential within smart ecosystems[
80]; Femenia-Serra contrasted millennials’ technological expectations with reality, analyzing gaps in blockchain-supported tourist interaction[
81]; Del Chiappa examined how network structures influence knowledge transfer and highlighted blockchain-enabled collaboration mechanisms[
63]; Encalada used digital footprints to identify points of interest, exploring blockchain-enhanced data privacy[
82]; and Mandic (2019) investigated the role of ICT in destination attractiveness, emphasizing blockchain’s contribution to sustainable development[
83]. These works collectively reveal an evolution from conceptual validation to real-world application, emphasizing the inherent tension between security and sustainability.
Cluster #4 (Smart Destinations) explores the planning and management of smart destinations. Strong linkages between keywords such as “analytics,” “tourism destination,”and “progress” characterize this cluster, highlighting the integration of policy tools with impact assessment. For example, Soares questions emerging planning approaches in smart destinations, discussing shifts in management paradigms[
12]; Ivars-Baidal empirically evaluates the perceived effects of smart planning tools in Spain[
76]; Sustacha emphasized the significance of building smart destinations in rural areas[
40]; Fernandez-Diaz emphasizes digital accessibility and inclusivity, aligning with the UN Tourism Agenda 2030 goal of reducing inequalities[
84]; and Aidi uses a Colombian case to explore smart development beyond formal certification, revealing the diversity of development pathways. Collectively, these studies mark a shift from theoretical models to empirical validation in planning, with a thematic emphasis on the intersection of sustainability and equity.
Cluster #5 (New Integrated Resort Business Models) focuses on innovative models for integrated resorts. Keywords such as “co-creation,” “performance,” and “innovation” are strongly associated, indicating dynamic models of value co-creation and repeat visitation. For example, Tham proposes a new business model incorporating gamification in resort experiences[
85]; Ndou develops a framework for sustainable development in the Adriatic region, emphasizing methodological rigor[
86]; Chakraborty conducts a longitudinal analysis of digital technologies’ impact on revisit intentions[
87]; Correa examines smart destinations from the perspective of tourists with disabilities, highlighting inclusive design[
88]; Sun analyzes the impact of digitalization and infrastructure on growth, mapping the pathway toward smart destinations[
89]; and Diaz reviews value co-creation in smart ecosystems, identifying past trends and future directions[
90]. These works demonstrate the evolution from traditional models to smart frameworks, emphasizing the linkage between economic stability and technological innovation.
Cluster #6 (Innovative Geo-Dashboard Development) addresses the use of geographic dashboards in tourism research. Keywords such as “model,” “travel,” and “tourism planning” are closely connected, reflecting the role of data visualization in decision-making. Ordonez-Martinez proposes a framework for a tourism data space and the development and management of innovative geographic dashboards[
17]; Femenia-Serra analyzes the gap between tourists' technological expectations and reality, suggesting dashboards should be aligned with user needs[
91]; Liu segments markets based on growth models and proposes destination strategies using vertical dashboard analysis[
92]; Jeong evaluates the impact of smart technologies on tourist intentions, emphasizing the role of dashboards in experience assessment[
50]; and Nieves-Pavon examines the role of emotion in loyalty, integrating emotional data into destination management dashboards[
93]. These studies collectively emphasize a shift from static models to dynamic systems, highlighting the integration of geographic data and emotional analytics.
Cluster #7 (Scientific Mapping) focuses on bibliometric mapping in smart tourism research. Keywords such as “social media” and “bibliometric analysis” are strongly connected, highlighting methodological innovation and trend identification. This cluster emphasizes a shift from descriptive analysis to predictive insight, revealing macro-level patterns in the evolution of the field. For example, Ozkose uses content analysis to map the current landscape of smart tourism research, identifying key trends and gaps[
72]; Femenia-Serra conceptualizes the role of the smart tourist, analyzing their function and the gap between expectations and reality in destination contexts[
81]; Mandic evaluates the impact of ICT on destination attractiveness, emphasizing the methodological implications of mapping for destination development[
83]; Kalia conducts a bibliometric analysis of three decades of digital tourism literature, decoding emerging research directions[
94]; and Femenia-Serra compares technological expectations with actual experiences, exploring the practical application potential of mapping tools[
81]. These studies collectively demonstrate the evolution of science mapping from a single-tool method to an integrated analytical framework. Their thematic relevance lies in combining longitudinal trend analysis with methodological innovation, highlighting the role of bibliometrics in identifying post-pandemic recovery trajectories.
Cluster #8 (Smart Destination Management) is dominated by blue nodes, with “foundations” emerging as the most prominent keyword. This indicates a focus on the theoretical foundations and practical frameworks of smart tourism management. For instance, Kim uses a hybrid text mining approach to analyze negative tourist perceptions of destinations, identifying dissatisfaction drivers to support data-informed management interventions[
95]. Au proposes a smart-oriented conceptualization of smart destinations, emphasizing the foundational role of data-driven decision support in management[
96]. Smirnov proposes a workflow that uses computer and human processing units for tourist's itinerary planning[
97]. Co-occurrence patterns show the progression from theoretical foundation-building to comprehensive intelligent management frameworks.
The keyword co-occurrence cluster analysis outlines the dynamic landscape of smart tourism destination research—from UTAUT’s psychological mechanisms (#0), to ecosystems of value co-creation (#1), through innovations in marketing and blockchain (#2–#3), and extending to planning, governance, and sustainability (#4–#8). The clusters are thematically linked through the intersection of technological and societal factors, characterized by an evolution from foundational studies around 2015 to more empirical, data-driven research by 2025. This trend reflects a growing post-pandemic emphasis on data integration and inclusivity.
3.4.2. Evolution of Research Themes
Figure 11 presents the keyword co-occurrence timezone view in smart tourism destination research. Each node (keyword) is positioned according to the year it first appeared, allowing for a clear visualization of the development trajectory of research themes from 2013 to 2025. Based on the timeline analysis, the evolution of research topics can be divided into three phases: the foundational and technology-introduction phase, the deepening and application-expansion phase, and the reflection and integration phase.
The Foundational and Technology-Introduction Phase (2013–2017) laid the groundwork for digital infrastructure. The keywords “smart tourism” and “social media” emerged in 2013, signaling the conceptual inception of the field. By 2015–2017, keywords such as “smart city,” “big data,” and “information technology” had appeared, reflecting the initial integration of smart city concepts and technological frameworks. Terms like “destinations” and “framework” promoted system-level investigations. This five-year period represents an incubation phase, aligning with the longer exploratory cycle typical of early-stage research and marking the shift from conceptual ideas to technology-driven models.
The Deepening and Application-Expansion Phase (2018–2021) advanced toward empirical validation and interactive paradigms. Keywords such as “model,” “experiences,” and “co-creation” surfaced in 2018, followed by the introduction of “sustainable tourism” and “augmented reality” in 2019. The years 2020–2021, influenced by the COVID-19 pandemic, saw increased attention to terms like “satisfaction,” “behavior,” and “attitudes,” indicating a transition from static models to dynamic applications and user-oriented themes [
91,
98]. This four-year period captured the construction of empirical models, regional interaction, and pandemic response, reflecting the rapid iteration between technological tools and practical applications.
The Reflection and Integration Phase (2022–2025) focuses on technology adoption and interdisciplinary synthesis. Keywords like “adoption” and “convergence” appeared in 2022, followed by “bibliometric analysis” in 2023, laying the foundation for methodological reflection. From 2024 to 2025, the emphasis shifts toward sustainable governance and efficiency optimization, including topics such as trust in smart tourism destinations and integrated technology applications [
68,
99,
100].
In summary, the timezone analysis clearly illustrates the field’s transition from conceptual and technical grounding, through empirical expansion, to integrative reflection—offering a structured roadmap for understanding the thematic evolution of smart tourism destination research.
3.4.3. Keyword burst analysis
While the evolution path of keywords (as shown in the timezone analysis) reveals the developmental trajectory of research themes in smart tourism destinations, long-term trends alone are insufficient to identify research foci that have attracted significant scholarly attention within a short period. Therefore, this study further applies the burst detection algorithm in CiteSpace to identify keywords with strong citation bursts during the period 2013–2025, in order to uncover the field’s phase-specific hotspots.
Through burst detection analysis of keywords from 2013 to 2025 in the field of smart tourism destinations, four keywords were identified with notable burst strength: “information technology” (2017–2019, burst strength = 3.95), “co-creation” (2018–2021, burst strength = 3.08), “experiences” (2018–2021, burst strength = 3.07), and “perceptions” (2020–2021, burst strength = 2.71) (see figure 11).
The burst of “information technology” signifies the entry of the field into a technology-driven stage, with the highest burst strength of 3.95, highlighting the foundational role of integrated IoT, big data, and AI as core infrastructure. This burst corresponds to the transition from conceptual foundations to applied frameworks, emphasizing technology’s role in enhancing destination connectivity and personalized services [
83,
101], while also exposing the early neglect of user interaction in prior studies.
The bursts of “co-creation” and “experiences” reveal the evolution of user participation from passive to active roles, reflecting a research shift toward tourist-destination interaction. The peak burst intensity during this period underscores pre- and post-pandemic trends in collaborative innovation, such as immersive experience design via AR/VR [102], which facilitated a transformation from unidirectional services to value co-creation, highlighting the convergence of inclusivity and sustainability.
The burst of “perceptions” marks a post-pandemic turn toward sensitivity to risk and cognitive evaluations, emphasizing tourists’ subjective assessments of privacy, technology usability, and sustainability. Though this keyword had a lower burst strength, its short yet concentrated duration during the pandemic peak illustrates a shift from technology-centric to human-centered risk balancing [
43,103], indicating a future research focus on psychological models and behavioral prediction.
Figure 12.
Keywords with strong bursts
Figure 12.
Keywords with strong bursts