Submitted:
11 March 2025
Posted:
12 March 2025
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Abstract
Based on the background of digital transformation, this paper analyzes the influence mechanism of resource orchestration on the improvement of supply chain resilience from the perspective of resource orchestration theory, proposes a theoretical mechanism model, and explores the mechanism of resource orchestration motivation-resource orchestration under digital transformation (resource construction - capability transformation - value creation: supply chain resilience). Using a single case and proceduralized grounded method, the logical relationship with causality is effectively analyzed, and the mechanism and results of resource orchestration in different scenarios for improving supply chain resilience under digital transformation are accurately shown. The results show that supply chain resource construction (redundant resources, technical resources, internal resources and external resources) and capability transformation (manufacturing capabilities, digital platform capabilities and innovation capabilities) have positive effects on supply chain resilience (active and passive resiliency). Through resource construction and capacity transformation under the background of digital transformation, traditional manufacturing enterprises can help improve productivity, solve the contradiction between mass production and customization, expand the market and supply chain system, solve the supply shortage crisis and collaborative innovation, so as to improve the supply chain resilience. It provides a reference for traditional enterprise resource orchestration and optimization of supply chain resilience.
Keywords:
1. Introduction
2. Literature Review
2.1. Research on Supply Chain Resilience
2.2. Research on Related Resources That Affect Supply Chain Resilience
2.3. Research on the Relationship Between Enterprise Digital Transformation and Supply Chain Resilience
2.4. The Application of Resource Orchestration Theory
2.5. Literature Review
3. Methodology
3.1. Research Theory
3.2. Proceduralized Grounded Method
3.3. Case Selection and Collection
4. Data Analysis Process
4.1. Open Coding
4.2. Axial Coding
4.3. Selective Coding
- Motivation for resource orchestration. Compaks was established in 2014. Driven by factors such as internal supply chain problems, fierce external competitive environment, and national policy adjustments, traditional manufacturing enterprises face an urgent need for transformation. Digital transformation has become a necessary path to enhance supply chain resilience.
- Resource orchestration under digital transformation. Compaks strategically acquires and configures supply chain resources from its wider ecosystem based on organizational needs. The company then leverages these digital resources to optimize its management and production processes, developing distinctive capabilities in operations, digital platforms, and innovation. These enhanced capabilities result in improved supply chain resilience and value creation.
- Value creation. Based on the perspective of resource orchestration theory, Compaks Company improves supply chain resilience through digital transformation from the perspective of improving Supply chain active resilience and supply chain passive resilience.
4.4. Theoretical Saturation Test
5. Theoretical Model Construction
5.1. Resource Orchestration Motivation—Market Environment Risk Perception
5.1.1. Supply Side Risk Perception
5.1.2. Demand Side Risk Perception
5.2. Resource Orchestration Under Digital Transformation
5.2.1. resource Construction
5.2.2. Capability Transformation
5.2.3. Value Creation - Enhancing Supply Chain Resilience
| categories | Supply chain active resilience | Supply chain passive resilience |
|---|---|---|
| trigger point | Intra-organizational active prevention |
Organize external contingencies to force |
| quality of performance | progressive | radical |
| space dimension | Business level (local) → Strategic level (overall) | Strategic level (overall) → Business level (local) |
| time dimension | time-slack | time-limited |
| Enhancing Resilient Paths | Select, acquire, and purchase the necessary digital resources, following established goals | Select, acquire, and purchase the necessary digital resources, dynamically adjust goals |
6. Discussion
6.1. Theoretical Contribution
6.2. Conclusions and Future Directions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
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| development logic | Case Information | conceptualization | categorization |
|---|---|---|---|
|
Motivation for the organization of resources orchestration |
Compaks -Australian caravan dealers: the industry started late, the development is slow; caravan enterprises are many but not strong, it is difficult to form a scale, the production is subject to the dealer's orders, and the profit of the product is also slow to go up. Small scale, low production, few customers, Compass wants to get orders, can only rely on product quality. The caravanning industry is backward in terms of manufacturing process and efficiency, the quality of caravanning modification is not uniform, the caravan leasing and traveling supporting services are not perfect, and the user experience is poor, and many other problems. In China, the caravanning industry and caravanning tourism is still in its infancy, and caravanning enterprises generally have problems such as fragmented procurement of parts, difficult to find accessories, poor communication with users, weak technical foundation and financing difficulties. The Compaks' head of customs Li Longlong said, parts varieties, brands, specifications are complicated, customers delete parts or even cancel the order occurs from time to time, “high-priced with all the parts that do not need to be used, not to mention the occupation of funds, but also affects the implementation of the company's production plan.” Wang Weiyuan, chairman of the board, said, “Affected by the epidemic, the shortage of materials, raw material prices, poor shipping logistics and other factors impact, personalized customization on the industrial chain, supply chain put forward higher requirements.” |
a1. Lack of user communication a2. Subject to dealer orders a3. Weak technical foundation a4. Over-reliance on exports a5. Financing difficulties a6. Hard to find accessories a7. Procurement fragmentation a8. The industry is backward a9. Weak anti-risk ability a10. Impact of the epidemic a11. Market changes |
A1. Supply-side risk perception(a2, a3, a5, a6, a7, a9) A2.Demand-side risk perception(a1, a4, a8, a10, a11) |
|
Resource orchestration under digital transformation (resource building - capacity transformation - value creation) |
The person in charge, Yu Hui, introduced that after resuming work on February 8th, due to the impact of the epidemic, the original board supplier was unable to start work. The enterprise resumption and production increase service platform on the COSMOPlat platform quickly solved the procurement needs. Wang Weiyuan has decided to cooperate with COSMOPlat to jointly create a sub platform for the RV industry based on user experience, hoping to promote the transformation of old and new driving forces of Kangpaisi and accelerate the transformation and upgrading of enterprise intelligent manufacturing. The enterprise has invested approximately 80 million yuan to purchase new equipment, upgrade production lines, and implement digital management systems such as ERP and PLM. Pei Zhanbao stated that he has deep cooperation with the Haier Group team, conducting remote collaborative production through video, providing training to newly hired employees, and improving production efficiency; Campaigner will go to the "cloud" to seek solutions from the industrial Internet and carry out intelligent digital transformation. In 2019, the headquarters of Compaks Company acquired cross-border supply chain platform products from the COSMOPlat platform. The platform utilizes an integrated supply chain management system deployed in the cloud to streamline a series of tedious operations related to sea freight exports, including orders, booking, dispatching vehicles, and customs clearance. Two overseas warehouses have been established in South Korea and Australia, with a total storage area of over 7000 square meters, and there are continuous orders for RV exports. Compaks has purchased technology from the COSMOPlat platform for digital and intelligent transformation. The entire production process has been optimized, making Compaks the first intelligent manufacturing and interconnected factory in the RV industry in China. Traditional RVs have been upgraded to intelligent RVs, achieving shared and interconnected product design and development, production and manufacturing, iterative upgrades, and other links. Compaks has partnered with universities such as Tsinghua University, Harbin Institute of Technology, and Shandong University of Technology to launch a new round of patent research and development. The company has established a technical team of over 150 people and invests 5% of its annual sales revenue into technology research and development. On the Compaks car, more than 120 invention patents and utility model patents are loaded. In 2018, with the help of Sindar, an ecological brand in the camping industry, "Compaks RV" transformed from enterprise led to user led, linking connected factories, smart appliances, connected vehicles, RV campsites, and travel enthusiasts into an ecosystem, upgrading traditional houses and vehicles into mobile smart homes and enhancing user experience. |
a12. Data Interworking - Structured capital a.13 Multi-Source Procurement a14 Business leadership support a15 Cooperation with Internet platforms a.16 Co-building - Cognitive Capital a17 Purchase the device a18. Buy digital technology a19. Training digital talent a.20. Establishment of relationship resource a21. Organizational changes a22. Management model change a23. Management model innovation a24. Solution change a25. Changes in production patterns a26. Enterprise intelligent manufacturing upgrade a27. Production process optimization a28. Research and development in cooperation with universities a29. R&d in cooperation with the platform a30. Based on the user perspective. a31. Establishment of new production patterns a32. Product innovation |
AA3. Redundant Resources (a13) A4. Organizational Resources (a13) A5. Technical Resources (a14,a15) A6. Human Resources (a19) A7. Cooperation Resources (a15,a16) A8.Relationship resources (a12,a16,a.18) A9. Manufacturing Capacity (a21-a24) A10. Digital platform capability (a25,a26, a27) A11. Innovation ability (a28-a32) |
|
value creation |
On the manufacturing side, COSMOPlat RV Industry Intensive Purchasing Service provides a stable supply chain solution for Compaks. The procurement module has reduced the purchase price of galvanized sheet, one of the main materials for RV production, by 12% and the overall cost of module procurement by 7.3% ...... During the epidemic, Compaks relied on the resources of the COSMOPlat platform to realize a 3-day solution for lightweight panels for caravans and a 1-day solution for the supply of sandwich panels. Under the influence of the epidemic, customs inspection and quarantine is difficult, there is no fixed place, and the sampling environment is poor, Compaks relies on the resources of the COSMOPlat platform, and creates the inspection and quarantine square cabin in just 15 days, which provides the inspection and quarantine work with a stable, comfortable, and safe place with the functions of intelligent air management and disinfection of the square cabin. The User Interaction module enables companies to get designs and orders directly from users,the car body color, engine power and other personalized customization are realized, realizing a 63% product premium and a 62% increase in orders. The caravan enterprises also take the policy wind to set up “overseas warehouse” in foreign countries. Under this mode, enterprises can prepare goods for export in advance according to the historical order situation, compared with the traditional “order - production - export” mode, faster delivery, better customer experience, but also to facilitate the enterprise according to the maritime logistics, container and other conditions to flexibly adjust the delivery and Reduce costs. |
a33. Improved procurement efficiency a34. Flexible supply and demand a35. Disruptive innovation a36. Personalized customization a37. Operational flexibility a38. Reduce costs and increase efficiency a39. Production flexibility |
A12. Supply chain proactive flexibility improvement (a33, a36, a37,a38,a39) A13. Supply chain passive resilience improvement (a34,a35) |
| main category | support category | connotation of category |
|---|---|---|
| Market environment risk perception (Motivation for resource orchestration) Resource factors affecting supply chain resilience (Resource Construction) Capability related to supply chain resilience (Ability Conversion) Improvement of supply chain resilience (Value creation) |
Supply side risk perception Demand side risk perception Redundant resources Technical resources Internal resources External resources Manufacturing capability Digital platform capability Innovation capability Supply chain active resilience improvement Supply chain passive resilience improvement |
Driven by internal problems and a fiercely competitive external environment, traditional manufacturing companies need to rely on resource orchestration to deal with Obtain and purchase relevant resources that the enterprise lacks from the social resource pool, and construct resources by combining them with existing resources according to its own needs Enterprises utilize orchestration resources to enhance their manufacturing, digital platform, and innovation capabilities Resource orchestration under digital transformation can improve procurement efficiency, personalize customization, achieve cost reduction and efficiency improvement, and disruptive innovation, while expanding new markets. Improved the active and passive resilience of the supply chain, and continued to analyze its own risks and needs |
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