3. Results
When looking at the development of the insurance market in the country, we should pay attention to the intra-European cross-border insurance market, which is related to the insurance activities carried out within the European Union (EU) and involves the movement of people, goods and capital across national borders. At the same time, it has a significant role to play in promoting regional economic growth, creating opportunities to facilitate trade relations and strengthening social cohesion between the Member States of the European Union. Undertaking an analysis of the insurance market implies a review of the dynamics of the intra-European cross-border insurance market, in the context of which Bulgaria’s role and place in it should be examined and analyzed, and on the other hand, challenges should be outlined, identifying the problem areas facing our country. The particularities of the intra-European cross-border insurance market are determined by the ever-increasing mobility of people, goods and services, especially given that around 18 million citizens live in a Member State other than their own and around 3.5 million businesses operate in another Member State, it is precisely the increasing migration flows that are one of the reasons for the growing demand for cross-border insurance products and services, whose purpose is to help populations and businesses manage the potential and actual risks associated with their current activities. A look at the products offered by the cross-border insurance market highlights on the one hand the variety of products offered, including car insurance, property insurance, health insurance and travel insurance. On the other hand, the process of cross-border trade stimulates and encourages competition between insurers, which has an impact on the terms and conditions offered and the reduction of the price for end consumers. The market is regulated by European Union regulations through the Insurance Mediation Directive (IMD) and the Insurance Distribution Products Directive (IDPD), which aim to provide consumer protection while ensuring a level playing field for all insurance market participants. Challenges in the cross-border insurance market relate to the existence of some specific regulatory differences as well as a lack of awareness among consumers of the cross-border insurance options available to them. It can be seen from the data in the following table that the insurance market in the country is dominated by gross written premiums around movable property (motor insurance), which accounts for 69.45% of the total gross written premiums in the country for 2023, according to the Financial Supervision Commission. (
https://www.fsc.bg/zastrahovatelna-deynost/statistika/obshto-zastrahovane/2023-2/). The share of property insurance against fire and other catastrophes was nearly 11.94% of the total gross premiums written during the period. The disproportion shown in the market reflects on the one hand the existence of regulations that oblige owners of motor vehicles to have the necessary third party liability insurance in order to be able to use the motor vehicle they own, and on the other hand also show the attitude of the country’s population towards property insurance, since this 11.94% is overwhelmingly attributable to compulsory property insurance as a result of the credit received by the population from financial institutions Moreover, another worrying fact should not be overlooked, namely, that related to the observed reduction at the end of 2023 of property insurance against fire and other catastrophes, which already occupies a share of nearly “12.0% of gross premium income, compared to a share of 13.6% at the end of 2022”, regardless of the fact that “the realized premium income on these insurances amounts to “438 million BGN, with a reported year-on-year growth of 9.8%” and for 2021 is “£399 million with a reported year-on-year growth of 18%”.
Table 1.
Gross written premiums as at the end of 2023 non-life insurance in BGN and percentage of all gross written premiums by the types of insurance.
Table 1.
Gross written premiums as at the end of 2023 non-life insurance in BGN and percentage of all gross written premiums by the types of insurance.
| Type of insurance |
Total |
Inward reinsurance |
Percentage of all Gross written premiums by the types of insurance |
| Medical expense insurance |
128 143 199,85 BGN |
4 540 609,26 BGN |
3,50% |
| Income protection insurance |
50 123 719,08 BGN |
0,00 BGN |
1,37% |
| Workers’ compensation insurance |
21 794 372,06 BGN |
1 626 345,56 BGN |
0,60% |
| Motor vehicle liability insurance |
1 539 648 737,92 BGN |
173 332 821,10 BGN |
42,03% |
| Other motor insurance |
1 004 287 425,59 BGN |
3 493 103,40 BGN |
27,42% |
| Marine, aviation and transport insurance |
95 802 065,62 BGN |
17 177 559,75 BGN |
2,62% |
| Fire and other damage to property insurance |
437 513 838,05 BGN |
5 957 857,12 BGN |
11,94% |
| General liability insurance |
66 572 489,93 BGN |
165 571,29 BGN |
1,82% |
| Credit and suretyship insurance |
204 258 307,82 BGN |
391 850,48 BGN |
5,58% |
| Legal expenses insurance |
3 369 782,15 BGN |
0,00 BGN |
0,09% |
| Assistance |
82 794 554,90 BGN |
2 425 506,64 BGN |
2,26% |
| Miscellaneous financial loss |
28 305 191,85 BGN |
0,00 BGN |
0,77% |
| Health |
13 999,38 BGN |
13 999,38 BGN |
0,00% |
| Casualty |
229 783,39 BGN |
229 783,39 BGN |
0,01% |
| Marine, aviation, transport |
0,00 BGN |
0,00 BGN |
0,00% |
| Property |
20 278,04 BGN |
20 278,04 BGN |
0,00% |
| Total |
3 662 877 745,62 BGN |
209 375 285,40 BGN |
100% |
As of 2023, the total number of licensed insurance companies domiciled in the Republic of Bulgaria is 35, and the above table includes data from the 24 general insurance companies, as there are 10 insurance companies licensed in life insurance and 1 reinsurer licensed to conduct general insurance and life reinsurance business. Out of all 35 licensed companies in the country, 33 companies have the right to access the European Union market, while the remaining 2 companies do not have the right to access the single market. The information provided by the Financial Supervision Commission in its annual report (The Annual Report of the Financial Supervision Commission, 2023) shows that:
- -
gross premium income as at 31.12.2023 is BGN 4 369 million with a reported growth of 26% year on year;
- -
the Bulgarian insurance market (life and non-life insurance) was allocated in a 83% to 17% ratio for the benefit of the premiums written by non-life insurers;
- -
insurance penetration, calculated based on gross premium income as a percentage of GDP, 35is estimated at 2.38% at the end of 2023 compared to 2.06% at the end of the previous year;
- -
the insurance density calculated as gross premium income per capita36 increases to BGN 536 at the end of 2022 to BGN 678 at the end of 2023.
The insurance market in Bulgaria is characterised by a high degree of state intervention. The need for state regulation is justified by the great importance of insurance for the economy and society. The state regulates the insurance market by setting the regulatory framework for insurance activity and by exercising state insurance supervision. The Insurance Code, which regulates insurance and reinsurance, insurance and reinsurance intermediation, the legal and organisational form of insurance, the conditions for commencing, conducting, reconstructing and terminating insurance business, the actuarial services of insurance companies, the activities of insurance companies and intermediaries abroad, the activities of foreign insurance companies and intermediaries in c By adopting the above-mentioned normative act, the State aims to ensure the protection of the interests of consumers of insurance services, as well as to ensure the creation of conditions for the development of a stable, transparent and efficient insurance market. According to the Insurance Code, state insurance supervision is carried out by the Financial Supervision Commission (FSC) and the Deputy Head of the Insurance Supervision Department of the FSC. The FSC is a unified, specialized state body that carries out the regulation and financial supervision of the capital market, the insurance market, the supplementary pension insurance market and the voluntary health insurance market (i.e., over non-bank financial institutions in the country) (Vasilev, V. et. al. 2023).
Looking at the insurance market in the country, it is important to note the significantly low levels of catastrophe insurance and in this regard, one of the priorities of the National Strategy for Disaster Risk Reduction is related to the development of appropriate risk financing mechanisms, as both existing legislation such as the EU Regulations and the EU Climate Change Adaptation Strategy highlight the essential role of catastrophe insurance. Through the development of appropriate mechanisms offered by the insurance market, the recovery process after a disaster can be significantly assisted and, on the other hand, will significantly alleviate government contingency liabilities. Looking at the insurance market in the country, it should be noted that out of a total of 20 insurers providing general insurance, 19 insurers provide coverage against the risk of flood. For some of the insurers, this risk is included in the basic coverage under fire and natural catastrophes insurance (7 insurers), while another part of the insurers covers it against payment of an additional premium (12 insurers). The insurers including the risk of flood as an additional cover (12 insurers) combine it with the following risks: storm, hail, heavy rain, damage by gravity from natural accumulation of snow or ice, landslide and collapse of the ground surface. In the case of earthquake risk, some insurers also include this risk in their basic fire and natural catastrophe cover, while others cover it for an additional premium, and it is notable that two insurers include earthquake risk in their basic cover at the same time as flood risk, while seventeen insurers include earthquake risk as an additional cover. Insurers also offer the earthquake risk on its own, while one insurer combines it with the flood risk.
Table 2.
Ratio of insured dwellings against flood and earthquake risks to the total number of dwellings in the country in 2021.
Table 2.
Ratio of insured dwellings against flood and earthquake risks to the total number of dwellings in the country in 2021.
| Total number of housing units 2021 |
Total number of residential properties insured against flood risk |
Total number of residential properties insured against earthquake risk |
Percentage of housing insured against flood risk |
Percentage of housing insured against the earthquake risk |
| 4261454 |
373161 |
313 983 |
8,76% |
7,38% |
Despite the benefits, insurance against catastrophic risks is still at a very early stage of development in Bulgaria, with only 8.76% of the total number of dwellings insured against flood risk and 7.38% of households insured against earthquake risk. Furthermore, it should be considered that most of the property insurances taken out are for the benefit of banks, as the same property insurances are compulsory when purchasing a home with a mortgage loan. Under Article 12 of the Law on State Property, built-up properties which are public state property must be insured, and for this purpose, the budgets of the state authorities which administer the properties provide the necessary funds for the payment of insurance premiums. It remains an open question as to what extent this legal requirement is implemented in its entirety. The overall development of the insurance market against catastrophic risks in Bulgaria faces various challenges. On the one hand, there is a lack of demand, which reflects the absence of a culture of insurance, and in most cases, the population expects state support after the occurrence of a disaster. The introduction of compulsory property insurance to cover the risks of natural disasters would be perceived by citizens as yet another tax and could hardly be accepted. A country-appropriate approach could be to make use of pre-planning mechanisms by taking and implementing preventive measures and actions or financing mechanisms set up and put into practice before disasters occur in regions where elevated levels of natural disaster risks have been identified because of climate change. The use of upstream approaches related to the implementation of prevention activities would be significantly more cost-effective and would lead to better results for beneficiaries. Increasing and improving the activities and coordination of the institutions of the Unified Rescue System in Bulgaria both to enhance disaster preparedness and prevention activities will support the recovery process and have an impact on reducing potential losses to the population. Our country is facing several challenges; one of them is in the field of agriculture, where insurance levels need to be increased as crop insurance schemes are still not widely enough used. Bulgaria, as a Member State of the European Union, applies the Common Agricultural Policy, because of which farmers have access both to direct payments and to other types of funding, which can indirectly protect their income. In terms of climate change and the impact on agriculture, one of the challenges relates to the development and implementation of a system of compensation and support for the sectors affected, where the aim should be to reduce the negative economic impact of drought, which also increases the risk of forest fires. An appropriate approach would be to implement regular campaigns to raise awareness, as well as capacity building, by organising regular training for organisations and the public on risk management in a changing external environment and increasing vulnerability because of climate change. As shown in the data presented in
Table 2, the coverage options for natural disasters remain insufficient and limited given the low rate of home insurance in the country. Moreover, a significant proportion of the insurance products offered do not include specific conditions and limitations for coverage of damage from natural events, which is particularly worrying against the backdrop of the increasing frequency of catastrophes such as floods and earthquakes. Here we can also add increasing periods of drought, which increase the potential risk of fires. In terms of flooding, which we can consider to be one of the most widespread and destructive natural disasters, the analyses that are carried out should cover existing structures along river courses, as well as the concentration of population around potential flood areas, since the potential damage caused by flooding will increase continuously. Moreover, considering that the total number of flood events has increased about tenfold in the last five decades, as a result, flooding is seen as one of the major threats and both a challenge for those affected and stakeholders such as structural engineers, insurers, businesses, politicians and governments. Structural and non-structural measures can be used to address flood risk. Structural measures include a set of activities related to the reduction of one or more hydraulic parameters such as runoff, volume, peak runoff, water level rise, flood duration, flow velocity, etc. While the application of non-structural measures implies taking a wide range of measures to reduce flood risk through the development and application of forecasting and early warning systems, updating existing contingency plans to incorporate new changing conditions as a result of climate change. A balance must be sought in the planning process for structural and non-structural measures and in the planning of remedial measures linked to the search for opportunities to reduce vulnerability before harm occurs. In terms of flood risk, vulnerability is expressed as a fraction of the ground floor height, and the maximum flood level submerges the building to at most, the ground and first floor level, and in this respect, strengthening activities should be planned to avoid possible damage to new or existing structures during floods. Very often, structural flood risk management measures remain on the back burner, and insufficient awareness and proactive policy on the part of insurers limit access to appropriate solutions (Sanket S et al., 2023). In addition, studies have shown that property owners’ insurance behaviour is influenced by low awareness of the importance of the policy and its protection options (Pauly, M., 2023). Naturally, it is necessary to develop new, more flexible and affordable insurance solutions that reflect, on the one hand, the changing real risks as a result of climate change and, on the other hand, meet the needs of Bulgarian citizens for security in recovery from potential natural disasters. Obstacles to the improvement of insurance services are the existence of regulatory barriers, which have a significant impact on the effectiveness of insurance schemes, especially in the context of natural risks in Bulgaria. On the one hand, we should highlight the lack of adequate legal frameworks and risk assessment standards, which hinder the operating insurers in offering transparent and competitive products to the Bulgarian citizens. On the other hand, the realization of insurance products among Bulgarian citizens is in direct dependence on the economic well-being of citizens, including the instability of the local economy, as a result of which in the country in some regions citizens have low income levels even in most cases up to the minimum wage for the country, which was approved by a decision of the Council of Ministers at BGN 1,077 (EUR 550) as of 01.01.2025, which further limits access to insurance services for the general public. Moreover, according to the Confederation of Independent Trade Unions in Bulgaria (KNSB), a person living independently needs a net of BGN 1,453 (EUR 743) for 2024, and on the other hand, about one-third of the working population has net wages of up to BGN 1,000. On the other hand, over the years, there has also been a considerable distrust of insurance companies on the part of citizens, which, coupled with the existence of insufficient information, plays a significant role in preventing the acceptance of insurance policies that are not binding on the local population. The factors listed above significantly hinder the development of credible insurance schemes and significantly reduce their effectiveness in managing natural risks in the country. On the one hand, the low incomes of a significant part of the population make it necessary for them to rebalance their spending towards meeting their needs for necessities, and in terms of insurance, the local population prioritises insuring their cars, as motor third-party liability insurance is compulsory. Based on the findings and conclusions so far, it is felt that a coordinated effort between government institutions, insurance companies and the public is needed to increase the share of property insurance in the country. From the point of view of the executive and the legislature, the necessary legislative changes could be made, for example, by setting up an insurance fund to cover the damage caused by natural disasters, given that it is the State that has so far assessed and covered part of the damage caused by natural disasters, a practice that has been left over from the past and on which the citizens of the country rely for help in the event of a disaster. To reduce the social responsibility of the State, an appropriate mechanism could be developed and implemented to reduce the financial burden on the State and institutions in recovering from natural disasters. For example, by introducing a minimum property insurance for all residential properties in the state, with the insurance premium determined according to the tax valuation of the property. An approach by which institutions could reduce the financial burden of rebuilding infrastructure after natural disasters. Consideration of an appropriate insurance mechanism that, on the one hand, is compulsory, like taxation, and on the other hand, provides residential property owners with the option to additionally insure their property against natural disasters. Precisely given the increasing natural risks because of climate change, the insurance sector in Bulgaria is facing serious challenges, and from the point of view of voluntary insurance, this is the distrust of the population towards insurance, which leads to a low level of coverage and insufficient financial security in case of natural disasters. Against the backdrop of escalating natural disasters amplified by climate change, accurately assessing risks and setting insurance rates in disaster-prone areas present significant challenges for the insurance industry, which consequently influence insurance decisions and strategies (Dongling Fu et al., 2024). Climate change is increasing the risks, frequency and intensity of disasters associated with extreme weather events, which is why disaster insurance is very often proposed as a potential financial instrument related to disaster risks, and the need for the use of public-private partnerships as well as the development of new insurance models can be highlighted, especially in developing countries (Maduro, C., T. Fontainha, T.C., 2023). In the country, the resilience of the Bulgarian insurance industry is confirmed when assessing the financial stability of individual insurance companies and the entire insurance sector in the country. The stability of the insurance market is also confirmed by the author’s research using the CARMEL model (Capital adequacy, Asset quality, Reinsurance and actuarial issues, Management soundness, Earnings and profitability, Liquidity) carried out by Ventsislav Vasilev (Vasilev, V. 2023), which shows the stability of the market with average values falling within the recommended norms of good practice, both for individual insurance companies and for the market as a whole. These factors exacerbate the resilience of the Bulgarian insurance industry, challenging it to innovate and improve services to cope with growing natural threats.
Table 3.
Framework presenting the main barriers to the implementation of insurance schemes in Bulgaria by insurance companies.
Table 3.
Framework presenting the main barriers to the implementation of insurance schemes in Bulgaria by insurance companies.
| Regulatory restrictions |
Economic barriers |
Social barriers |
Impact on efficiency |
| Weak regulatory framework |
High insurance costs |
Low public awareness |
Decreased participation in insurance schemes |
| Bureaucratic processes |
Limited access to financing for insurers |
Cultural distrust in insurance |
Inefficiency in claim processing |
| Inconsistent policy enforcement |
High levels of informal economic activity |
Lack of education on risk management |
Low uptake of natural risk insurance |
| Insufficient government support |
Economic instability |
Perceived low benefits of insurance |
Inhibited market growth |
| Complex licensing requirements |
Slow economic recovery |
Limited engagement from youth |
Challenges in innovation of insurance products |
It should be noted that the number of crisis events (disasters, accidents, incidents and crises) in 2023 is 14,850, increasing by 1.0% compared to 2022, with the highest relative share of fires with resulting material damage, which in the period 2021 - 2023 is about 50%, followed by road traffic accidents (incidents) with injured persons, which is also about 47%.
Table 4.
The number of crisis events for the period 2021- 2023.
Table 4.
The number of crisis events for the period 2021- 2023.
| Year |
Total number of events |
Fires |
Road traffic accidents |
Other events |
| 2023 |
14850 |
7464 (50,3%) |
6993(47,1%) |
393(2,6%) |
| 2022 |
14707 |
7783(52,9%) |
6609(45%) |
315(2,1%) |
| 2021 |
14041 |
7484(53,3%) |
6080(43,30%) |
477(3,4%) |
The total number of persons killed due to disasters, accidents, incidents and crises in 2023 is 667, of which 546 persons died in transport accidents and 113 persons died in fires. Regionally, the districts with the highest number of deaths are Sofia City with 57 persons and Plovdiv with 50 persons, while Pernik and Smolyan districts have the lowest number of deaths with 4 persons each in 2023. The number of injured for 2023 is 9,415 in total, of which 9,125 persons were injured in transport accidents and 289 persons in fires. At the regional level, the highest number of victims is in the districts of Plovdiv with 1 132 persons, Sofia-city (capital) - 905 persons, and Varna - 871 persons. We will pay attention to the number of crisis events in the country for which a state of emergency has been declared. where in 2023, the number of crisis events with a state of emergency declared is 104 compared to 49 crisis events with a state of emergency declared for 2022. The highest number of declared states of calamity in 2023 is as a result of disasters related to floods, storms, severe winter conditions and forest fires, comparatively, it should be noted that compared to 2022, declared states of calamity as a result of floods increased by 62.5% and those related to forest fires increased by 85.7%. One of the potential reasons for the significant increase is climate change, as a result of which we can expect to see significant increases in the number of floods and forest fires across the country in the coming years. The number of affected municipalities in the country in 2023 is 88, or almost 1/3 of the country’s 265 municipalities, and the total population in the disaster-affected areas is 1 321 253, which is about 20% of the country’s total population.
It should be noted that Bulgaria is in the ranking of the top 10 countries most affected by climate change in 2022, according to the latest edition of the Climate Risk Index 2025, which analyses the extent to which countries have been affected by extreme weather events between 1993 and 2022 (Report for Climate risk index 2025, available to
https://www.germanwatch.org/sites/default/files/2025-02/Climate%20Risk%20Index%202025.pdf on 24.02.2025) The available statistics in the following table show that the costs of crisis events in 2023 are significantly reduced compared to 2021 and 2022. Of course, it should be borne in mind that 2021 and 2022 account for spending related to containing the COVID-19 pandemic, as well as the crisis resulting from the military conflict in Ukraine in 2022. As in 2023, out of the total reported expenditures in the year, the largest share of funds was spent on preparedness (78.6%) and prevention (12.7%), while in 2021 and 2022, the largest share of funds was spent on recovery and response, which is the result of the two large-scale crises, namely the COVID-19 pandemic and the war in Ukraine.
Table 5.
Spending on crisis events by area and as a percentage of GDP for the period 2021-2023.
Table 5.
Spending on crisis events by area and as a percentage of GDP for the period 2021-2023.
| |
2021 |
2022 |
2023 |
| Directions |
BGN thousand |
% |
% of GDP |
BGN thousand |
% |
% of GDP |
BGN thousand |
% |
% of GDP |
| Total |
7345395 |
100.0 |
5,27 |
3081222 |
100.0 |
1,82 |
850977 |
100.0 |
0,46 |
| Prevention |
349455 |
4.8 |
0,25 |
361672 |
11.7 |
0,21 |
107713 |
12.7 |
0,06 |
| Preparedness |
599656 |
8.2 |
0,43 |
679947 |
22.1 |
0,40 |
669083 |
78.6 |
0,36 |
| Response |
888632 |
12.1 |
0,64 |
866888 |
28.1 |
0,51 |
971 |
0.1 |
0,00 |
| Recovery |
5507652 |
75.0 |
3,95 |
1172715 |
38.1 |
0,70 |
73210 |
8.6 |
0,04 |
Furthermore, in structural terms, the distribution of expenditure between the central executive and local governments shows that in 2023, 695 077 thousand leva of the total funds for crisis events were spent by the central executive, while local authorities accounted for 155 900 thousand leva of the total expenditure (data presented in the following table). The considerably higher relative share of the funds spent by the central executive is the result of the expenditure incurred in the preparedness area - BGN 627,526 thousand, including fire protection activities, management of the state reserve and wartime stocks, etc. In the case of municipalities, the most funds were spent on the “reconstruction” - BGN 65 420 thousand and “prevention” - BGN 48 654 thousand.
Table 6.
Spending by central government and local authorities in 2023 (BGN thousand).
Table 6.
Spending by central government and local authorities in 2023 (BGN thousand).
| Directions |
Total |
Central government |
local authorities |
| Total |
850977 |
695077 |
155900 |
| Prevention |
107713 |
59059 |
48654 |
| Preparedness |
669083 |
627526 |
41557 |
| Response |
971 |
702 |
269 |
| Recovery |
73210 |
7790 |
65420 |
The main part of the funds in 2023 amounting to 98.2% of the funds spent on crisis events are provided by the state budget and the remaining 1.8% by the European Union, and it should be noted that most of the funds provided by the EU are spent under the “preparedness” heading. Whereas, comparatively, in 2022, more than half of the funds allocated by the European Union were spent on the ’response’ strand, and more than two thirds on the ’recovery’ strand in 2021. In 2023, BGN 163 591 thousand, or 19.2% of the total expenditure on crisis events (BGN 850 977 thousand), was spent on activities related to the protection of the population in the event of natural disasters and accidents. Spending on protection of the population in the event of natural disasters and accidents increased by 6.3% compared to the previous year and by 10.8% compared to 2021.