4. Findings
Three primary themes emerged from the analysis: (1) Acknowledgement of Tourism Seasonality, (2) Sports Events and Sustainability and (3) Destination Development, which are further discussed in the following sections and presented in
Figure 2:
Key theme 1 - Widespread Acknowledgement of Tourism Seasonality
Tourism practitioners widely acknowledge that their regions experience intense seasonality, which significantly impacts their businesses. While the peak season varies across different locations, respondents consistently highlight the cyclical nature of tourism demand. For example, some destinations attract visitors during specific periods, such as the saffron harvest in Krokos Kozanis or the carnival events in Tyrnavos Larissa, while other regions rely heavily on summer tourism, like the case in Paralia Katerinis and Katerini Pieria.
On the other hand, the low season period is characterized by a sharp decline in visitor numbers; because of this fact, it is difficult for businesses to sustain their operations throughout the year. In many cases, professionals report that tourist activity is minimal during off-peak months, with some months being almost entirely unproductive.
“The tourist season is really limited, maximum 3 months. We survive during summer but in winter we suffer”, Katerini Pieria
‘’Tourists (domestic and international, like Turks) come in our region mainly for the Carnival events. Some months, like November, are completely unproductive’’, Tyrnavos, Larissa
“The village survives only because of summer tourism. There is work only during summer thanks to tourists. Visitors keep coming during winter because of Olympus but there is nothing to do in our village and almost everything is closed” Paralia Katerinis
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Negative impacts
The economic and business impact of seasonality is particularly evident in the financial instability which tourism enterprises face. Many professionals note that reduced demand during the low season results in lower revenue, making it difficult to cover operational expenses. As a result, many businesses often fight to remain financially viable. Some of the respondents stated that they are forced to seek alternative sources of income; for example, they either take on additional jobs or have to rely on financial support from their family members. Those who manage to stay open during the off-season often significantly reduce their staff and limit their services. Several respondents highlight the necessity of making strategic financial decisions, such as setting aside funds during the high season to compensate for losses incurred in the low season. However, even with this kind of precautions, the unpredictability of demand remains a challenge for them, with some businesses reporting extreme fluctuations in profitability between seasons. For example:
“During winter, most enterprises are closed or underperform and it is difficult to respond to our obligations”, Paralia Katerinis
“Thanks to tourists that come during summer, our local economy stays stable for the rest of the year. Otherwise, the economy of Katerini would not be alive”, Katerini Pieria
Apart from the economic and business negative implications, seasonality affects the socio-cultural and environmental dynamics of the destinations. During peak season, professionals report a generally positive impact on their communities. The benefits they mention include increased social interactions, knowledge exchange and diversity among visitors. Some of them even note personal opportunities that arise from tourism, such as relationships formed with international visitors who return annually. However, the low season brings a contrasting reality, where many businesses close entirely and communities experience a sense of isolation due to the lack of tourism activity. In terms of environmental impact, most respondents acknowledge that while tourism increases traffic and pollution during peak months, these effects remain manageable and do not pose significant long-term concerns.
To cope with seasonality, tourism professionals mention that they employ a variety of strategies, from proactive measures to more passive adaptations. The proactive measures include discounts, special deals or enhanced customer service during the low-season period in order to enhance repeat visitation. Additionally, some businesses leverage social media and marketing campaigns to maintain engagement with potential visitors. Many of them also emphasize the importance of organizing events and promotions to attract customers during the off-season. On the other hand, some have to undertake cost-cutting measures so as to minimize losses, including reducing heating costs, limiting the purchase of raw materials and decreasing staff levels. In more extreme cases, some businesses simply close during the low season; in this case they rely on savings or financial assistance until the next peak period. Or others pursue alternative business ventures to generate income during the months when tourism activity is minimal.
“When the turnover increases, we increase the staff, we cover expenses and sometimes we invest in the improvement of our premises (changes on the decoration, painting, furniture). But throughout the low-season we give breaks to our staff, we reduce the purchases of goods, we have limited variety on our products”, Eptapyrgion, Thessaloniki
“During low season, we purchase more raw materials of higher quality. In winter, only the family runs in the business, our staff does not work”, Katerini Pieria
“In low season especially, we do everything we can to please the customers. We want them to come again so we are willing to offer our best services, even if it means that we will have to satisfy every requirement they may have”, Paralia Katerinis
“We make cost reduction and try to save. We even save on the heating; we do not waste anything”, Skydra Pella
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Lack of institutional support
A recurrent concern among tourism professionals is the perceived lack of institutional support from local authorities. Many among them express their frustration because of the absence of targeted initiatives that would aim to mitigate the negative effects of seasonality.
“Seasonality is a problem in our region but the authorities do not support us at all”, Eptapyrgion, Thessaloniki
“Municipality mainly looks after itself and not the surrounding villages”, Krokos Kozanis
“Local authorities should implement more favorable payment arrangements of debts for periods when businesses have low performance”, Paralia Katerinis
“They should provide tax breaks mainly in low-season and also help young entrepreneurs in their first steps”, Skydra Pella
“We receive no support; definitely not at all mainly during low-season. Neither from the Chamber of Commerce nor from the state” Katerini Pieria
“They should help businesses get back on their feet with small tax breaks”, Katerini Pieria
In their view, local authorities could play a more active role in promoting the region, for example by improving infrastructure or by developing new attractions that would encourage visits through the year-round. Several professionals suggest the establishment of cultural institutions, such as museums, as well as the organization of additional events during the off-season to attract visitors beyond the traditional peak months. Despite these concerns, only a small number of professionals report that they indeed receive meaningful support from local authorities. The majority of them believe that more structured interventions are needed to address seasonality in a sustainable manner.
“They should initiate new campaigns to promote the area and the local products”, Skydra Pellas
“Local authorities should organize more events and also complete the museum”, Krokos Kozanis
“We need more advertising, more support through events organized by local authorities”, Katerini Pieria
“They should organize events, including traditional festivals, that attract both local residents and foreign tourists”, Eptapyrgion Thessaloniki
Key theme 2 – Sport Events and Sustainability
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Economic, social and environmental impact
In alignment with existing literature, small-scale events, such as road races, generally have a positive contribution to the local economy since they generate tourism flow during periods of low visitor activity. Several professionals acknowledge that this kind of events help attract visitors who would not come to their region during the off-season.
“There is tourist flow during a period where visitors would not come; it is indeed a different Sunday”, Katerini Pieria
“Of course, the running race does good in my business, so many visitors come!”, Krokos Kozanis
However, not all local businesses capitalize on these events since they believe that one day is not enough. So, they suggest that the organizers extend the event in more days as some visitors often leave the area immediately after the event ends.
As regards the social impact of small-scale running events on their local communities, the findings suggest that most of the participants perceive it positively. These events encourage local participation, foster social interactions between residents and visitors and improve social life. For example, it was noted:
“Local community participated, exercised and developed relationships with visitors. Regardless of age, they got out of their house and participated”, Krokos Kozanis
“During the running race, there is a pleasant atmosphere, locals take part with their children and they are all happier, in a good spirit”, Skydra Pella
Consistent with prior studies, our findings suggest that these events have a minimal or negligible impact on the environment. In some cases, they can even contribute positively by fostering improvements, for example:
“Every new activity like this is positive; the environment is positively touched, for example, new trails are created”, Krokos Kozanis
“Environment is not affected given that the event organizers take care of this issue”, Katerini Pieria
Although some minor inconveniences, such as traffic congestion and litter, were mentioned, these were generally considered manageable.
“There is just some traffic and some rubbish but everything is cleaned up quickly”, Eptapyrgion Thessaloniki
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Seasonality mitigation
Although some respondents remain skeptic, mainly because of the broader economic difficulties that they face, the majority of them recognize that small-scale sport events, like running events, play a role in addressing tourism seasonality. The events contribute to the extension of the tourism season and the promotion of the destination during low-season period. Some professionals give emphasis on the promotional benefits of the events, while others call for additional initiatives beyond a single event, as following:
“Even one tourist in our hotel is better than none at all. As long as the event is promoted, our village is promoted”, Paralia Katerinis
“Thanks to the event there are tourists during a period that no one visit our region”, Katerini Pieria
“Yes, the event is a way to help strengthen the local economy in a period with no tourists”, Skydra Pella
“One event is not enough, more events and other actions should be organized during the low season”, Krokos Kozanis
“It is good that events like that are taking place but they must increase in number”, Eptapyrgion Thessaloniki
Key theme 3 – Destination Development
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Structured collaborations
The organization of sport events presents a range of impacts for local tourism practitioners and influences several aspects of regional tourism development. The findings highlight both opportunities and challenges for the respondents.
Firstly, although sport events can contribute to tourism development, complimentary actions are needed in order to maximize their impact. Several professionals emphasize the importance of close collaboration with event organizers so as to ensure mutual benefits and successful event execution. This may include proactive communication, shared planning, and the provision of relevant services to event participants. Some express interest in working closely with event organizers to enhance the visitor experience; for example, they suggest offering customized services.
“We would like to cooperate with the organizers and work together on the preparation. For example, we could prepare a special menu for the event participants based on the directions of the organizers. This could be an extra motive for the athletes to come”, Paralia Katerinis
“Along with the event, a general effort should be made in order to promote the brand name of Katerini. Exhibitions and other activities be organized in favor of small enterprises, so that the local products be promoted even during winter’’, Katerini Pieria
“It is a matter of mindset to respond proactively and make more efforts to highlight the region. Residents, enterprises and authorities could come together and find transparent solutions”, Tyrnavos Larissa
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Wider tourism development strategies
Another recurring concern is the limited promotion of certain sport events; thus, they highlight the need for better communication and advertising of events to increase awareness among local businesses and the general public. Despite the fact that there are well-established sport events, many tourism practitioners remain under-informed about them, reducing their potential benefits for the region.
“Suitable tourist attractions should be created and a better promotion abroad applied”, Paralia Katerinis
“More advertising and promotion of Katerini in all the media, even in the low season, so that visitors realize that our town is also a winter destination”, Katerini Pieria
Furthermore, apart from the event, broader strategic efforts are required to establish the development of the destination. They suggested that complementary activities, including exhibitions, cultural activities, and local product showcases could be organized alongside sport events as an opportunity to promote local businesses, products and services.
“More athletic events could be created like mountain bike races. We could also attract tourists by establishing events based on our local products (wine, tsipouro)”, Tyrnavos Larissa
“We do not fully utilize our spaces. For example, we could increase the number of pedestrianized areas and create adequate parking facilities to accommodate the visitors during the event”, Skydra Pella
“The monument should be maintained and utilized. The roads are in a bad condition, the transportation is difficult and there is no route that would serve the area”, Eptapyrgion, Thessaloniki