Version 1
: Received: 19 November 2023 / Approved: 20 November 2023 / Online: 20 November 2023 (07:45:02 CET)
How to cite:
Tal, O.; Ravid, A.; Bargil, S.; Epel, Z.; Avdayev, M.; Bitan, M. Physician Burnout as Reflected by Patients – the Effect of COVID-19 on Patients’ Perspective. Preprints2023, 2023111223. https://doi.org/10.20944/preprints202311.1223.v1
Tal, O.; Ravid, A.; Bargil, S.; Epel, Z.; Avdayev, M.; Bitan, M. Physician Burnout as Reflected by Patients – the Effect of COVID-19 on Patients’ Perspective. Preprints 2023, 2023111223. https://doi.org/10.20944/preprints202311.1223.v1
Tal, O.; Ravid, A.; Bargil, S.; Epel, Z.; Avdayev, M.; Bitan, M. Physician Burnout as Reflected by Patients – the Effect of COVID-19 on Patients’ Perspective. Preprints2023, 2023111223. https://doi.org/10.20944/preprints202311.1223.v1
APA Style
Tal, O., Ravid, A., Bargil, S., Epel, Z., Avdayev, M., & Bitan, M. (2023). Physician Burnout as Reflected by Patients – the Effect of COVID-19 on Patients’ Perspective. Preprints. https://doi.org/10.20944/preprints202311.1223.v1
Chicago/Turabian Style
Tal, O., Mira Avdayev and Michal Bitan. 2023 "Physician Burnout as Reflected by Patients – the Effect of COVID-19 on Patients’ Perspective" Preprints. https://doi.org/10.20944/preprints202311.1223.v1
Abstract
Physicians exposed to a risky environment experience burnout, which negatively impacts patient care, stress decreases compassion, harms patient-doctor communication and may jeopardize patient safety. Patients are directly exposed to their physicians' overload and can sense their exhaustion, making them a sensitive seismograph of burnout. This study aimed to compare patients' standpoints towards physicians' burnout before and during the COVID-19 pandemic, characterizing patients' perceptions according to the 4 components of burnout.
Two cross-sectional surveys (February-March 2018 and 2021) were conducted. 314 responders, 133 in 2018 and 181 in 2021. Physician burnout, accountability, empathy towards doctors ("mirror reflection") and the expected patient-doctor partnership were measured.
Patients' perception of physicians' burnout was significantly associated with urban community, education and religiosity. Perceived accountability was associated with female gender and education. Empathy was associated with employment and gender.
Patients described physicians' burnout as significantly higher prior to the COVID-19 pandemic. Physicians' accountability, empathy for doctors, and perceived partnership were more intense in 2021, implying that the emergency emphasized the physician's role and the patient-doctor relationship. Global disasters may have an unexpected positive effect on how patients understand the role and duty of physicians and the health system.
Public Health and Healthcare, Health Policy and Services
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
