Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Pangeran Diponegoro: The Effectiveness of Achieving 100% UHC in the City of Semarang through Public Service Innovation

Version 1 : Received: 30 October 2023 / Approved: 31 October 2023 / Online: 1 November 2023 (03:02:53 CET)

How to cite: Suryawijaya, T.; Trenandi, T.; Jatmiko, A.; Safitri, M. Pangeran Diponegoro: The Effectiveness of Achieving 100% UHC in the City of Semarang through Public Service Innovation. Preprints 2023, 2023102079. https://doi.org/10.20944/preprints202310.2079.v1 Suryawijaya, T.; Trenandi, T.; Jatmiko, A.; Safitri, M. Pangeran Diponegoro: The Effectiveness of Achieving 100% UHC in the City of Semarang through Public Service Innovation. Preprints 2023, 2023102079. https://doi.org/10.20944/preprints202310.2079.v1

Abstract

Health services play an important role in people's lives and are the basic right of every individual. Equal and quality access to health services is crucial for people's welfare. This study aims to analyze the effectiveness of public service innovation in achieving 100% UHC in Semarang City, with a focus on PANGERAN DIPONEGORO’s inspirational contribution, in order to provide insight regarding the implementation of the health insurance program and its impact on UHC. The method used in this research is qualitative using the Double Diamond approach with primary data collection through documentation and innovation supporting literature studies and secondary data collection through literature studies and Focus Group Discussions. The results of the study show that the "PANGERAN DIPONEGORO" innovation succeeded in having a significant positive impact in achieving Universal Health Coverage (UHC) in Semarang City. There has been an increase in community participation, accessibility and quality of health services, as well as a competitive advantage that is rarely possessed by other agencies. There have been many studies using public service objects. However, little has been discussed about the contribution and innovation of public services, especially those that focus on the health sector.

Keywords

Innovation; Health; UHC

Subject

Public Health and Healthcare, Public Health and Health Services

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