Plank, P.A.; Gomes, L.F.; Caldas, P.; Varela, M.; Ferreira, D.C. Assessing the Traveling Risks Perceived by South African Travelers during Pandemic Outbreaks: The Case of COVID-19. Sustainability2023, 15, 9267.
Plank, P.A.; Gomes, L.F.; Caldas, P.; Varela, M.; Ferreira, D.C. Assessing the Traveling Risks Perceived by South African Travelers during Pandemic Outbreaks: The Case of COVID-19. Sustainability 2023, 15, 9267.
Plank, P.A.; Gomes, L.F.; Caldas, P.; Varela, M.; Ferreira, D.C. Assessing the Traveling Risks Perceived by South African Travelers during Pandemic Outbreaks: The Case of COVID-19. Sustainability2023, 15, 9267.
Plank, P.A.; Gomes, L.F.; Caldas, P.; Varela, M.; Ferreira, D.C. Assessing the Traveling Risks Perceived by South African Travelers during Pandemic Outbreaks: The Case of COVID-19. Sustainability 2023, 15, 9267.
Abstract
Following the unprecedented and global health crisis of COVID-19, without a doubt, there has been a tremendous impact on international tourism for two reasons: the imposed travel restrictions discourage people from traveling, while travelers watch increased anxiety when responding to the new travel landscape. We address the problem of travelers’ changing travel risk perceptions in the COVID-19 pandemic aftermath. Our main goal is to identify and weigh critical emerging travel risks and create a risk evaluation index in which one can measure the destinations and strategic interventions’ performance for South African travelers. We found that tourist perceived risks are multidimensional, including categories like additional expenses, exchange rates, and refund-related factors. These three criteria are the most important to overall travel risk perception. We applied the developed risk evaluation index to five tourist destinations to evaluate their performance regarding the identified risks, being the UK the country with the best performance.
Keywords
Traveling risks perception; Covid-19; Multicriteria Decision Analysis; South Africa
Subject
Business, Economics and Management, Economics
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
