Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Globalization, Quality and Systems Thinking: Integrating Global Quality Management and a Systems View

Version 1 : Received: 24 August 2020 / Approved: 27 August 2020 / Online: 27 August 2020 (03:28:46 CEST)

A peer-reviewed article of this Preprint also exists.

Bashan, A.; Kordova, S. Globalization, Quality and Systems Thinking: Integrating Global Quality Management and a Systems View. Heliyon 2021, 7, e06161, doi:10.1016/j.heliyon.2021.e06161. Bashan, A.; Kordova, S. Globalization, Quality and Systems Thinking: Integrating Global Quality Management and a Systems View. Heliyon 2021, 7, e06161, doi:10.1016/j.heliyon.2021.e06161.

Abstract

A global approach towards quality management highlights the need for constructing a new body of knowledge that views the field of global quality from a systems perspective. Based on the results of field experiments, and in light of the need to develop new global quality management terminology, the current article presents several key concepts in this field, with emphasis on a systems-oriented rationale and perspective. As such, the article is an important stage in building this body of knowledge, and towards the conceptualization of key variables used in global quality management, from a systems approach that interacts with the fields of international management and strategic management.

Keywords

globalization; systems thinking; global quality ‎management; global quality system

Subject

Engineering, Industrial and Manufacturing Engineering

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