Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Design Thinking for Urban Water Sustainability in Huelva’s Households: Needfinding and Synthesis through Statistic Clustering

Version 1 : Received: 22 July 2020 / Approved: 25 July 2020 / Online: 25 July 2020 (11:27:24 CEST)

A peer-reviewed article of this Preprint also exists.

Bermejo-Martín, G.; Rodríguez-Monroy, C.; Núñez-Guerrero, Y.M. Design Thinking for Urban Water Sustainability in Huelva’s Households: Needfinding and Synthesis through Statistic Clustering. Sustainability 2020, 12, 9163. Bermejo-Martín, G.; Rodríguez-Monroy, C.; Núñez-Guerrero, Y.M. Design Thinking for Urban Water Sustainability in Huelva’s Households: Needfinding and Synthesis through Statistic Clustering. Sustainability 2020, 12, 9163.

Abstract

This article shows the numerical results and the analysis of households' degree of knowledge in an intermediary city such as Huelva (Andalusia, Spain) about the sustainable use of urban water. It analyzes the needs and values regarding water and the attitudes that households maintain regarding the acceptance of reclaimed water and the use of new technologies to achieve more efficient and sustainable consumption. These results are part of the stages of needfinding and synthesis of Design Thinking methodology, adopted as a framework to improve the efficiency and sustainability of urban water among households in this city. Different statistical analysis techniques of surveys sent to households and the use of clustering are the mathematical tools used to draw conclusions and recommendations that allow the design of a web-based prototype grounded on Product Service Systems methodology, as a tool to improve the engagement of households concerning water and align citizens with the sustainability of their city. Strategies of customization and technological facilitators will be the means to improve the hydrosocial contract among households in Huelva in future later stages of the project.

Keywords

Design Thinking; hydrosocial contract; web-based prototype; household engagement; Product Service Systems; clustering; ICT; sustainable use of water; customization

Subject

Business, Economics and Management, Business and Management

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