4. Discussion
The
Organisational Climate for Change dimension aims to assess the extent to which the organisational culture is perceived as a facilitator to change. As such, peer collaboration emerged as a strength in which 78.3% of respondents agreed that staff work as a team, and 74% confirmed mutual support; however, high levels of stress were reported with 63.8% of respondents acknowledging frequent frustration, and 75.3% affirming that the heavy workload reduced intervention effectiveness. These constraints align with the literature describing heavy workloads and burnout as barriers to Knowledge Translation (KT) [
10,
11].
Trust and openness showed mixed perceptions, while 47.1% agreed that mutual trust was strong, still 33.3% remained neutral. Similarly, only 34.8% felt free to ask questions, while another 30.4% remained neutral. Regarding managerial openness, 34.1% felt their ideas were considered by their leaders, but 28.3% disagreed. However, even though 52.9% agreed that managers encourage innovation, the neutrality registered on other items suggests that this support may be more symbolic rather than systematic.
These findings highlight the importance of leadership and communication, as literature emphasizes that effective KT requires transparent communication and participative decision-making [
12,
13,
14]. The hospital presents a solid peer foundation, but stress, operational overload, and limited managerial inclusiveness constrain its full transformative potential. Consolidating active listening, transparent communication, and professional participation in decision-making are instrumental to sustaining readiness for change over time [
4,
15].
As for the Organisational Contextual Factors dimension, it evaluates the structural, administrative, and resource-based support for sustaining evidence-informed change.
Role definition appeared ambiguous, with only 41.3% of respondents agreeing that responsibilities for change are clearly defined, while 50.7% remained neutral, indicating weak accountability structures [
16,
17]. Financial support was one of the most critical weaknesses, for only 15.2% perceived adequate budget allocation, whereas 44.9% disagreed and nearly 40% had a neutral stance, reinforcing the importance of financial capacity as a barrier to change [
18]. Training support showed similar gaps, as only 36.9% felt it was adequate, 26.8% disagreed, and 36.2% were neutral, suggesting unequal access to continuous education, despite its recognized importance for KT [
19,
20]. Facilities and equipment were also insufficient, with 28.9% agreeing they had the necessary tools, while 47.8% were neutral and 23.1% disagreed, echoing the importance of the JBI FAME model’s emphasis on practical feasibility [
21]. Staffing was another limitation, with only 29.7% perceiving adequate resources, 41.3% felt neutral, and 29% disagreeing with the statement, consistent with documented concerns about HR shortages [
12,
22].
However, a strong professional culture emerged, with 76.8% of the personnel feeling personally responsible for improving patient care, and 83.4% reporting cooperation to maintain care quality. Innovation willingness was also high, with 76.1% of participants revealing to be open to new procedures and 72.5% receptive to clinical changes, aligning with the readiness dimensions [
11].
Nonetheless, leadership participation in clinical decisions remained limited, with 45.6% of respondents feeling that managers sought their opinions, 36.2% were neutral, and 18.1% disagreed, reflecting a distant, non-participatory leadership style, which should be replaced by a more transformative approach to better align “bedside” staff with the institutional strategy [
13,
14].
Regarding the dimension,
Change Content, it assesses how professionals perceive the clarity, benefits, feasibility, and patient alignment of proposed changes. Respondents reported a high willingness to adjust, with 62.3% agreeing or strongly agreeing, consistent with the notion of change commitment [
16]. Similarly, 63.0% perceived an ability to exchange ideas and influence patient care decisions, aligning with the KTA model on feedback and adaptation [
8]. Flexibility to deal with change was affirmed by 56.5% of participants, resonating with literature on adaptability as an implementation enabler [
12].
Then, the ability to adjust routines was endorsed by 60.9% of nurses, reflecting the concept of “sensemaking” [
23] which emphasizes how professionals continuously interpret and respond to an evolving demand, and need to develop an openness to routine modification. Likewise, 65.9% of participants agreed on the ability to adapt to new standards, further supporting adaptability as a predictor of success, particularly in healthcare, where regulatory updates must be rapidly integrated [
11].
Patient-related items showed moderately positive but less decisive results. Even though, acceptance of changes was endorsed by 57.3%, neutrality remained high, with 36.2% of respondents feeling neutral, suggesting the presence of differences in feedback communication [
24]. Patient needs and preferences were recognized by 57.2% of professionals, consistent with the JBI Model assumption that the patient needs and beliefs are a fundamental pillar in designing respectful, meaningful, effective, and patient-centred care interventions [
21,
25], yet neutrality persisted, with 34.1% neutral responses. Similarly, 57.2% agreed that changes had more advantages than disadvantages, indicating some uncertainty about expected health outcomes, endorsing the JBI FAME model’s emphasis on communication of benefits, which promotes the alignment of expectations, treatment engagement, and sustainability [
21,
25].
The strongest endorsement of the present dimension concerned science-based changes, as 74.6% affirmed that changes were based on current knowledge, with only 1.4% of individuals disagreeing, highlighting a high institutional confidence in evidence-based practices [
8].
Overall, findings confirm that professionals perceive proposed changes as evidence-based, adaptable, and meaningful, supporting the view of content and context as foundational to readiness [
16]. The high adaptability scores suggest that changes are integrated rather than disruptive, reinforcing that compatibility with routines and a clear rationale boost confidence [
10,
18]. Sustaining such alignment requires continuous monitoring and adaptation [
26].
Concerning the Leadership dimension, it evaluates how nurse managers and institutional decision-makers drive and sustain change.
According to the questionnaire results, accountability was strongly affirmed, with 75.4% of respondents perceiving that managers hold staff accountable, a practice consistent with Weiner’s concept of change efficacy [
16]. Likewise, 66.7% recognized leadership involvement and presence in continuous improvement of care, resonating with Kaplan’s findings [
10], while 60.9% acknowledged feedback provision, promoting factors of KT [
8,
19]. Managerial presence was also highly reported, with 80.5% of participants feeling their engagement, and clinician involvement was also positively rated with 67.4% of participants having some agreement level regarding this item. Conversely, participation of administrative staff was limited, with only 29.7% of nurses agreeing with the item, despite evidence that inclusive engagement strengthens change implementation [
12]. Decision-making was perceived as “top-down,” reaching only 30.1% of agreement on staff inclusion, contrasting with recommendations for participatory governance [
13,
27,
28]. External stakeholder involvement was also scarce, being only perceived by 25.3% of respondents
Overall, leadership was perceived as a facilitator of change, but greater inclusiveness and transformational approaches are needed to inspire, empower, and ensure psychological safety [
26].
As for the Organisational Support dimension, it evaluates the availability of resources, institutional mechanisms, and monitoring practices that sustain evidence-informed change.
In this study, a supportive team culture was evident, as 68.1% of respondents agreed that colleagues provide practical support for new ideas, consistent with collective efficacy and social facilitation for organisational readiness [
16]. Cooperation in developing and applying ideas was also positively perceived, with 60.9% of agreement, reinforcing teamwork as a known enabler of knowledge translation [
29]. However, assistance in developing new ideas, with 47.8% of agreement, and resource sharing with 57.9% were less consistent, with high neutrality, generating concerns about reliance on informal rather than institutionalized processes, a liability documented in the literature [
18].
Monitoring and evaluation mechanisms were acknowledged, with 55% of respondents affirming that progress is continuously measured and 57.3% confirming that outcomes are regularly assessed, reflecting an institutional alignment on the importance of transparent monitoring for sustaining improvement [
8,
10,
19]. Yet, neutrality remained high, suggesting a possible weak visibility of the existing systems. Then, the dissemination of performance measures was endorsed by 57.3% of respondents, though communication appeared inconsistent, a gap highlighted in the research field [
11,
17]. Leadership review of results, had a good perception provided by 61.6% of participants, reinforcing the institutional commitment and accountability [
14]. Nonetheless, only 50.7% agreed that formal feedback mechanisms were in place, suggesting an underuse of these mechanisms or a limited awareness, despite their role as key adaptive elements of KT [
30].
Overall, organisational support emerges as a relative strength of the institution, with evidence of available resources, teamwork, and monitoring mechanisms. However, neutrality across several items revealed opportunities to improve accessibility, formalization, and communication of existing tools, ensuring that assistance, feedback, and dissemination practices are consistently integrated across all departments.
The
Motivation dimension evaluates the extent to which internal and external factors, such as institutional pressure, leadership behavior, and prior experience with change initiatives, influence healthcare professionals to promote and monitor evidence-based change. The item “Patients make pressures to make changes” revealed a modest external motivation from service users, with only 35.5% of participants agreeing with this item. Yet, 39.9% remained neutral and 24.6% actively disagreed. This limited patient-driven pressure aligns with the notion that although patient engagement is central to person-centered care, its influence on organisational innovation is often indirect or overlooked [
24]. In contrast, the item “Pressures to make changes come from staff members” received a higher confirmation, has 60.9% of nurses consent with the item, and only 5.0% disagree. In turn, this reflects a strong staff motivation, which reinforces the perceived relevance and urgency of change efforts [
8,
21]. Similarly, “Senior leaders make pressures to make changes” was endorsed by 59.4% of participants, although 10.1% disagreed.
Regarding governance, “Pressures to make changes come from board members or overseers” received only 4.8% of agreement, with 17.4% of disagreement and 39.9% of neutrality. These results show a weaker connection between governance bodies and operational teams, underscoring the importance of governance engagement in aligning strategic vision with operational implementation [
16,
31]. Similarly, external drivers were perceived as limited, once only 28.0% of respondents agreed that funding organisations create pressure for change, while 24.6% disagreed and 46.4% remained neutral. This might suggest that funders are a potentially underused driver, despite resource-based incentives being shown to encourage adoption of change, particularly in under-resourced contexts [
18].
Institutional learning also appeared underdeveloped, since the item “There is implementation change experience gained from projects or pilot programs and their evaluation” was positively rated by 34.0% of respondents, while 21.0% disagreed and 44.9% were neutral. Therefore, suggesting a limited consolidation of institutional learning, despite evidence that experience is a powerful enabler of KT readiness and that failure to consolidate lessons may lead to repeated errors [
12]. Similarly, only 45.0% of nurses agreed that managers are knowledgeable about innovation based on past experience, while 14.5% disagreed and 43.5% remained neutral, which may indicate a moderate confidence in leadership expertise, but also signals that innovation knowledge may not be systematically developed or shared across management levels, as empirically advised [
19].
Benchmarking practices were also perceived as weak. Thus, only 31.1% of respondents agreed that knowledge is available about how similar innovations are used by other organisations, while 20.2% disagreed and 48.6% remained neutral, suggesting limited external comparison and, consequently, reduced ability to adapt concept-proven strategies. Leadership behavior showed mixed results, for 44.9% agreed that senior managers promote change by behaving consistently with it, but 25.0% disagreed and 30.4% were neutral. This reflects partial role modelling, a critical factor for translating strategy into organisational culture [
14]. Finally, “Senior managers define the course of change” was more positively rated, with 52.9% of agreement, though 36.2% remained neutral and 13.8% disagreed, possibly indicating that managers play a defined strategic role but could strengthen their influence to reach more professionals.
The literature reinforces that motivation depends not only on internal beliefs in the value of change but also on leadership visibility, role modelling, and institutional recognition. Professionals in Magnet Hospitals report higher motivation when engaged nurse leaders, clinical autonomy, and growth opportunities are present [
4], factors partially identified in this study but still requiring reinforcement. Likewise, motivation in healthcare is shaped by organisational climate, leadership trust, and personal investment in institutional goals [
10,
26]. The present findings are consistent with this perspective, as motivation appears to be internally driven, with greater influence from staff and leaders than from external players such as funders or regulators.
Nevertheless, the recurrent neutrality across items highlights the need to expand and improve accessibility to knowledge on successful external practices and to institutionalize recognition mechanisms that strengthen intrinsic motivation. By doing so, the organisation could progress from a baseline of moderately positive motivation to a more active and engaged culture of change.
4.2. Influence of Respondents Characteristics over Organisational Culture Dimensions
Understanding how sociodemographic and professional variables influence perceptions of organisational readiness for knowledge translation (OR4KT) allows for the identification of internal asymmetries that may hinder or facilitate the implementation of innovation. In this research, a multidimensional analysis was conducted using non-parametric inferential tests to explore whether such characteristics significantly shaped responses to the six dimensions of the OR4KT instrument.
When assessing the possible correlations/influences of the characteristics, none of the sociodemographic variables, such as gender, age, or academic qualification, were found to be statistically associated with any of the OR4KT dimensions. Which suggests that perceptions of organisational culture and readiness for change are relatively homogeneous across sociodemographic groups. Falling under the principles that contextual and structural aspects of organisations tend to influence professionals’ engagement with change more than intrinsic demographic traits [
31]. Aligning the absence of significant differences with the notion that interventions to improve readiness should be systemic rather than targeted by demographic segmentation.
In contrast, several professional variables were significantly associated with one or more OR4KT dimensions, indicating that perceptions of organisational culture and readiness may vary according to role, recognition, or positioning within the institutional hierarchy.
The Professional Category, which differentiates nurses as nurses, specialist nurses, and nurse managers, emerged statistically significant associations, observing them in the Organisational Climate for Change (
p < 0.001), Organisational Contextual Factors (
p = 0.038), and Leadership (
p = 0.012), as well as in the overall OR4KT score (
p = 0.041). These results align with the literature, which highlights that individuals in leadership or formally recognized positions often experience greater autonomy, inclusion in decision-making processes, and access to institutional resources, thereby developing more favourable perceptions of the organisation’s capability for change [
3,
16,
26,
32].
Similarly, Management Roles, categorized in formal, informal or none, were also significantly associated with more positive perceptions across multiple dimensions, including Change Content (
p=0.020), Leadership (
p=0.033), Organisational Support (
p=0.038), and Motivation (
p=0.013), as well as with the total OR4KT score (
p= 0.018). The relationship between leadership engagement and positive readiness for change is documented [
12], and these findings confirm that those more involved in strategic and managerial functions tend to have a broader, more optimistic view of the organisation’s change potential.
Another noteworthy association was observed between the professional context (direct care, management, or other) and the Organisational Climate for Change (
p = 0.011), suggesting that the nature of daily clinical activities may condition how professionals perceive teamwork, communication, and trust [
11].
Interestingly, years of professional experience were not significantly associated with any of the OR4KT dimensions, except for Change Content (p = 0.044), which may reflect a greater ability among more experienced professionals to critically evaluate the feasibility and value of proposed changes based on clinical reality. However, no significant associations were found within years of service in the institution or in the specific care context.
4.3. Recognition and Compensation of Speacialists: Perceived Impact on Institutional Functioning
During this study, it became evident that a significant number of the nurses had completed the academic and professional training required to obtain the title of Specialist Nurse, officially recognizable by the Portuguese Nursing Council. Despite holding this qualification, the vast majority weren’t integrated into the corresponding specialist career, nor were they compensated as such in the institution. In fact, 94.1% of the specialist nurses included in the sample had not been formally recognized or compensated in accordance with their title, exposing a discrepancy between professional credentialing and institutional career integration.
In light of this disjunction, it was pertinent to examine how such a condition might influence the institution’s capacity to translate knowledge into practice.
This discrepancy had a significant impact on how professionals perceived the institution’s readiness to implement evidence-based change, particularly in the dimensions of Organisational Climate for Change, Organisational Contextual Factors, and Leadership, which, according to the non-parametric test of Mann-Whitney U, revealed statistically significant differences depending on the career recognition.
From an organisational standpoint, this misalignment between qualification and compensation reflects a structural barrier that undermines motivation, professional identity, and the commitment to innovation. Literature in the field supports this interpretation, indicating that recognition, both symbolic and financial, are essential to foster a culture of engagement and trust [
4,
15].
When professionals perceive a lack of acknowledgment for their advanced skills, it may lead to demotivation and a passive attitude toward change implementation [
15,
32].
The Leadership dimension was significantly influenced by the recognition variable, in which specialist nurses, who were formally integrated into the career, reported more positive perceptions of leadership involvement and institutional support in change processes. This difference was statistically significant, as revealed by the Mann-Whitney U test, where the mean rank for integrated professionals was 106.75, compared to 66.11 for those not formally recognized, indicating a tendency for more favourable perceptions of leadership among those whose specialist status was institutionally acknowledged.
Therefore, it seems that formal recognition may reinforce professionals’ confidence in the institution’s strategic direction and enhance their perceived inclusion in organisational decision-making. These dynamics are particularly relevant in the context of change processes, where professional engagement and alignment with institutional goals are essential to sustain knowledge translation efforts.
The lack of formal career progression also appears to affect perceptions of Organisational Climate for Change. Specialists without formal recognition expressed lower agreement with statements related to collaboration, mutual support, and openness to innovation. These elements are central to creating a psychologically safe environment, which is a prerequisite for implementing change [
11]. When skilled professionals do not feel valued or integrated into the institution, the risk of disengagement and resistance to change increases [
33].
Moreover, when analyzing the Organisational Contextual Factors these were also perceived more negatively by non-recognized specialists, which may be attributed to a sense of organisational injustice or misalignment between effort and reward, that according to the Equity Theory, can significantly undermine performance and satisfaction [
34].
However, no significant differences were observed in the Motivation or Change Content dimensions. This may indicate that even though specialists are non-recognized by their differentiation, they may maintain a high intrinsic motivation and a positive view of the importance and relevance of the process of change itself. Further reinforcing the notion that motivated individuals may still be constrained by demotivating organisational structures, particularly when those structures fail to formally acknowledge their contributions.
These findings have direct implications for health unit management challenges, since the healthcare system should ensure that the career structure aligns with professional qualifications and is not merely a matter of compliance. As proved by the results of this research, this gap between professional qualification and recognition directly affects the institution’s capacity to evolve, adapt, and implement innovation. As such, any strategic effort to improve organisational readiness for knowledge translation must consider the formal integration and fair compensation of Nurse Specialists.
In summary, career recognition is not a mere administrative concern, but rather a strategic determinant of organisational performance. The effective implementation of innovation in healthcare settings is intrinsically linked to the way institutions value and reward their human capital, particularly those with advanced competencies, who might even be valuable leaders, and who will sustain these transformative processes.