Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

The Role of Digitalization to Achieve Resiliency During Supply Chain Disruptions: Lessons from the Experiences of Family-Owned Austrian Firms During the Covid Pandemic

Version 1 : Received: 25 October 2023 / Approved: 25 October 2023 / Online: 25 October 2023 (05:25:22 CEST)

How to cite: Khazanchi, D.; Bernsteiner, R. The Role of Digitalization to Achieve Resiliency During Supply Chain Disruptions: Lessons from the Experiences of Family-Owned Austrian Firms During the Covid Pandemic. Preprints 2023, 2023101590. https://doi.org/10.20944/preprints202310.1590.v1 Khazanchi, D.; Bernsteiner, R. The Role of Digitalization to Achieve Resiliency During Supply Chain Disruptions: Lessons from the Experiences of Family-Owned Austrian Firms During the Covid Pandemic. Preprints 2023, 2023101590. https://doi.org/10.20944/preprints202310.1590.v1

Abstract

The Covid-19 pandemic strained global supply chains, and companies faced numerous produc-tion, logistics, or material management problems. It is claimed that the digitalization of supply chains can have the potential to make supply chains more resilient to interruptions and disrup-tions. This article focuses on describing the experiences of three large Austrian family-owned business during the supply chain disruptions caused by the pandemic and the Ukraine war. This assessment is done from the perspective of the supply chain leaders in the organization. We provide insights on what worked and what did not for these firms and what we can take away from their experiences.

Keywords

Digitalization; Supply Chain Disruptions; Digital Supply Chain; Resilience; Best Practices; sustainability

Subject

Computer Science and Mathematics, Information Systems

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