Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Privacy First Path Analysis Using Clickstream Data

Version 1 : Received: 23 April 2023 / Approved: 25 April 2023 / Online: 25 April 2023 (09:17:29 CEST)

How to cite: Gadepally, K.C.; Dhal, S.B.; Kalafatis, S.; Nowka, K. Privacy First Path Analysis Using Clickstream Data. Preprints 2023, 2023040904. https://doi.org/10.20944/preprints202304.0904.v1 Gadepally, K.C.; Dhal, S.B.; Kalafatis, S.; Nowka, K. Privacy First Path Analysis Using Clickstream Data. Preprints 2023, 2023040904. https://doi.org/10.20944/preprints202304.0904.v1

Abstract

In today’s digital economy data-based decisions have become very important to meet the ev-er-growing needs of customer engagement, retention, and satisfaction. Clickstream data is one such data that is being used to better understand, predict and engage with customers. Unfortu-nately, clickstream data for understanding customers has raised privacy and security concerns with many internet providers selling data for monetary benefits. This paper showcases a meth-odology that is developed based on experiential learning and using the latest cryptographic methods including differential privacy and graph analytics for predicting customer lifetime value (CLV) using clickstream data. Results obtained show that a user’s engagement can be pre-dicted within a relatively acceptable range after preserving privacy.

Keywords

Clickstream; RFM; Privacy

Subject

Computer Science and Mathematics, Artificial Intelligence and Machine Learning

Comments (0)

We encourage comments and feedback from a broad range of readers. See criteria for comments and our Diversity statement.

Leave a public comment
Send a private comment to the author(s)
* All users must log in before leaving a comment
Views 0
Downloads 0
Comments 0
Metrics 0


×
Alerts
Notify me about updates to this article or when a peer-reviewed version is published.
We use cookies on our website to ensure you get the best experience.
Read more about our cookies here.