Preprint Review Version 1 Preserved in Portico This version is not peer-reviewed

Patient Satisfaction in Medicine and Dentistry: A Need to Advance to a Patient-Reported Outcome Measures (PROMs) Culture in Surgical Sciences

Version 1 : Received: 10 September 2020 / Approved: 11 September 2020 / Online: 11 September 2020 (09:44:11 CEST)

How to cite: Afrashtehfar, K.I.; Assery, M.K.A. Patient Satisfaction in Medicine and Dentistry: A Need to Advance to a Patient-Reported Outcome Measures (PROMs) Culture in Surgical Sciences. Preprints 2020, 2020090254. https://doi.org/10.20944/preprints202009.0254.v1 Afrashtehfar, K.I.; Assery, M.K.A. Patient Satisfaction in Medicine and Dentistry: A Need to Advance to a Patient-Reported Outcome Measures (PROMs) Culture in Surgical Sciences. Preprints 2020, 2020090254. https://doi.org/10.20944/preprints202009.0254.v1

Abstract

There is little understanding of patients' experiences and perceptions with satisfaction by health professionals such as medical and dental clinicians. Furthermore, patient satisfaction is not well understood. The objective of this article is to better understand patients' satisfaction with their medical and dental care. The methods of the current article are based on a narrative review of the literature strategy. Patient satisfaction's multidimensional nature has been established since the perceived reasons for satisfaction varied widely among patients. Many aspects of the treatment influence participant satisfaction at different stages of the intervention's process. An improved understanding of the basis for managing patients' expectations with information reiteratively and efficiently may ultimately reduce patients' potential for negative feelings toward the medical and dental treatment experience. The consumerist method may misrepresent the concept of satisfaction in health service.

Keywords

dental care; emotions; health personnel; health services; human needs; motivation; patient reported outcome measures; patient satisfaction; personal satisfaction; theory of satisfaction

Subject

Medicine and Pharmacology, Neuroscience and Neurology

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