Smart cities, leveraging advanced data analytics, predictive models, and digital twin techniques, offer a transformative model for sustainable urban development. Predictive analytics plays a crucial role in proactive planning, enabling cities to adapt to evolving challenges. Concurrently, digital twin techniques provide a virtual replica of the urban environment, fostering real-time monitoring, simulation, and analysis of urban systems. This research underscores the significance of real-time monitoring, simulation, and analysis of urban systems to support test scenarios that identify bottlenecks and enhance smart city efficiency. The paper delves into the crucial roles of citizen report analytics, prediction, and digital twin technologies at the neighborhood level. The study integrates ETL/ELT processes, AI techniques, and a digital twin methodology to process and interpret urban data streams derived from citizen interactions with the city's coordinate-based problem mapping platform. By employing an interactive GeoDataFrame within the digital twin methodology, dynamic entities facilitate simulations based on various scenarios. This approach enables users to visualize, analyze, and predict the response of the urban system at the neighborhood level. Consequently, antecedent and predictive patterns, trends, and correlations are visualized at the physical level of each city area, leading to improvements in urban functionality, resilience, and resident quality of life.