Preprint Article Version 1 NOT YET PEER-REVIEWED

Entropic Citizenship Behavior and Sustainability in Urban Organizations: Towards a Theoretical Model

  1. School of Economic & Business Sciences, University of the Witwatersrand, 1 Jan Smuts Avenue, Braamfontein, Johannesburg 2000, South Africa
Version 1 : Received: 11 November 2016 / Approved: 11 November 2016 / Online: 11 November 2016 (10:14:07 CET)

How to cite: Coldwell, D. Entropic Citizenship Behavior and Sustainability in Urban Organizations: Towards a Theoretical Model. Preprints 2016, 2016110061 (doi: 10.20944/preprints201611.0061.v1). Coldwell, D. Entropic Citizenship Behavior and Sustainability in Urban Organizations: Towards a Theoretical Model. Preprints 2016, 2016110061 (doi: 10.20944/preprints201611.0061.v1).

Abstract

Entropy is a concept derived from Physics that has been used to describe natural and social systems’ structure and behaviour. Applications of the concept in the social sciences so far have been largely limited to the disciplines of economics and sociology. In the current paper the concept of entropy is applied to organizational citizenship behaviour with implications for urban organizational sustainability. A heuristic is presented for analysing personal and organizational citizenship configurations and distributions within a given workforce that can lead to corporate entropy; and for allowing prescriptive remedial steps to be taken to manage the process should entropy from this source threaten its sustainability and survival.

Subject Areas

entropy; organizational systems; organizational entropy; organizational citizenship entropy; sustainability

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