This research work describes an architecture for building a system that guide a user from a forecast generated by a machine learning model through a sequence of decision-making steps. The system is demonstrated in manufacturing demand forecasting use case and can be extended to other domains. In addition, the system provides means for knowledge acquisition by gathering data from users. Finally, it implements an active learning component and compares multiple strategies to recommend media news to the user. Such media news aims to provide additional context to demand forecasts and enhance judgment on decision-making.

Refineries execute a series of interlinked processes, where the product of one unit serves as the input to another process. Potential failures within these processes affect the quality of the end products, operational efficiency, and revenue of the entire refinery. In this context, implementation of a real-time cognitive module, referring to predictive machine learning models, enables to provide equipment state monitoring services and to generate decision-making for equipment operations. In this paper, we propose two machine learning models: 1) to forecast the amount of pentane (C5) content in the final product mixture; 2) to identify if C5 content exceeds the specification thresholds for the final product quality. We validate our approach by using a use case from a real-world refinery. In addition, we develop a visualization to assess which features are considered most important during feature selection, and later by the machine learning models. Finally, we provide insights on the sensor values in the dataset, which help to identify the operational conditions for using such machine learning models.